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Crowne Plaza Chicago West Loop

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969 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chicago West Loop
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Showing 921: English reviews
San Luis Obispo, California
Reviewed 28 May 2014

Very nice accommodations and location for a quick meeting in Chicago. Food was good and the bar was lively. The gym was average. No music or tv and too warm for my taste. Didn't use the pool, but it looked great.

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Thank Mechell93401
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again.

Fort Worth, Texas
Reviewed 28 May 2014

We stayed at this hotel because of a function taking place over Memorial Day weekend. It is a nice hotel with a nice staff and restaurant. It is a bit of a distance from The Loop or the Magnificent Mile, appox. a 20 - 25 min walk. There is a bus line that runs across the street from the hotel...

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1Thank IIsaac
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear llsaac, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Best Regards, Cole Mansfield General Manager

Buenos Aires, Argentina
Reviewed 28 May 2014

The hotel is really comfortable, has free in room wi fi and staff was friendly and helpful. However, it is really far from the city centre. The closest atraction is the Willis Tower which is a 20/25 minutes walk from the hotel and to get to that part of the city you need to walk acrooss a very big highway....

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Thank lula2210
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Lula2210, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. In addition to Michigan Ave there are many great items to do right in the West loop neighborhood where we are located. We...

Reviewed 28 May 2014

Convenient. That's about it. Nice rooms- very clean- very comfortable bed and pillows. All if the amenities you would expect. We felt safe walking all over and so close to the amazing restaurants you want to eat at! Publican, publican meats, avec, girl and goat, little Goat, blackbird, glazed and infused doughnuts!!!! Don't bring your dog--- another one of those...

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Thank Pockyforkitty
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again.

Los Angeles
Reviewed 28 May 2014

This is a nice hotel in Greektown. It's not too far from the Magnificent Mile. However the Magnificent Mile isn't walking distance. A cab ride is about $8.00. The hotel is nice, clean and quiet. Its a nice location only if your intentions are to visit Greektown and UIC. Besides these two areas there is nothing much more there.

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Thank Cjamaal B
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Cjamaal B, Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Next time take the opportunity to check out the wonderful West Loop neighborhood that we are apart of in addition the Greek...

irbed, jordan
Reviewed 27 May 2014

I stayed 5 nights at this hotel to attend DDW conference early this month. the hotel has a location which may be excellent for other purposes but not to attend the DDW as it was not covered by the shuttle bus service of the conference. the room is clean and comfortable with reasonable amenities. the view was good from my...

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Thank NAF62
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear niazyff, We appreciate your candid feedback from your stay at the Crowne Plaza Chicago Metro. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. I will make sure that your feedback regarding the breakfast buffet is...

Dublin, Ireland
Reviewed 25 May 2014 via mobile

Stayed here for a few nights for business. It's a little further from the downtown area and wouldn't really be ideal for tourists. There wasn't loads around although there is a convenient walgreens, brunch place and starbucks nearby. It's probably about a 15 minute walk to sears tower and much further to more touristy areas. Average rooms - nothing too...

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1Thank Jamie W
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Jamie W Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are glad to hear that you had such a wonderful stay with us. I am sorry to hear though that you did not get out and experience the great neighborhood that we are located in. There is so much more to experience other than just...

Glendora, California
Reviewed 24 May 2014

I visit Chicago every year around mid May for a convention and I typically stay at a different hotel each year. This was the first time that I stayed at the Crowne Plaza Chicago Metro and it was amazing. I thinks it's an old building that was renovated and they did a pretty good job with it. STAFF: Ben the...

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2Thank Victor B
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear Victor B We at Crowne Plaza Chicago Metro appreciate you taking the time to share with us your experience as we are always pleased to receive feedback from our valued guest. We are delighted to know that you rate the overall hotel service, facilities and attitude of the staff highly, and are so glad you enjoyed your stay. I...

Woodburn, Oregon, United States
Reviewed 16 May 2014

We found our room at the Crowne Plaza - The Metro on Hotwire. It was a very nice hotel; however, when we got to our room we could not get the door open. After multiple times, we were finally able to get in the room, but then we could not get the AC to work. We called downstairs and they...

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1Thank Tina F
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Thank you for sharing your experience at Crowne Plaza Chicago Metro. We are delighted to hear that you had such a wonderful stay with us, and look forward to having you stay with us again. Regards, Cole Mansfield General Manager

San Diego, California
Reviewed 14 May 2014

I traveled there for a business and the location of this hotel was ideal for me. I paid for about $180 + tax per night, for 5 nights, in the first week of May 2014. Pros: A great hotel, with great facilities, clean rooms, and super friendly staff. For the price of less than $200, it is a great value....

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1Thank SDCA2011
Cole M, General Manager at Crowne Plaza Chicago West Loop, responded to this review

Dear hjan2011, Thank you for your honest feedback from your recent stay at Crowne Plaza Chicago Metro. While it is great to hear that you overall rate the hotel and its staff very highly it is disappointing to hear that your stay did not meet your expectations and I will certainly share your feedback with our management so that we...

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Staying in West Loop

Neighbourhood Profile
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and Greek Town make up the West Loop. The neighborhood is best known as the location of Oprah Winfrey’s Harpo Studios, but this downtown neighborhood is also an up-and-coming spot for Chicago’s trendsetters. Several sub-neighborhoods within West Loop make this a unique neighborhood to visit. Dotted with factories and warehouses, West Loop is packed with various types of dining and nightlife options. If your timing is right, you can take part in neighborhood events like the West Loop Farmers Market, Craft Beer Fest, or the Randolph Street Market Festival.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. ... more   less 

Additional Information about Crowne Plaza Chicago West Loop

Address: 733 West Madison Street, Chicago, IL 60661 (Formerly Crowne Plaza Chicago - The Metro)
Region: United States > Illinois > Chicago > West Loop
Price Range: $149 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago West Loop 3.5*
Number of rooms: 398
Reservation Options:
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Also Known As:
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro
Hotel Style:
#90 Business Hotel in Chicago
#90 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago West Loop staff and other travellers.
16 questions
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Toronto, Canada
Greenfield, Ohio
7 months ago
Saint Louis, Missouri
2 months ago

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Questions? Get answers from Crowne Plaza Chicago West Loop staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
 of 5 bubbles AdarsshJ, 17 Nov 2016 | Read review
“Bring your own pillows if you don't like feather pillows.”
 of 5 bubbles 357kristinb, 10 Nov 2016 | Read review
“The upper floors are reached by elevator using your room key, so seem a bit more secure”
  • King bed in a comfortable room
 of 5 bubbles olsonj669, 17 Oct 2016 | Read review
“All rooms probably hear the highway noise.”
 of 5 bubbles freesprttravel, 26 Sep 2016 | Read review
“IHG members get upgraded to a top floor with a great view!”
 of 5 bubbles FOOPSIE, 10 Sep 2016 | Read review
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