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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
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    2017-10-01 2017-10-02
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    US$180
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    Traveller (237)
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    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Soho House Chicago
    97 reviews
    #115 of 191 hotels in Chicago
     
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    #13 of 191 hotels in Chicago
     
    La Quinta Inn & Suites Chicago Downtown
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    Silversmith Hotel Chicago Downtown
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (1,105)
    There are newer reviews for Crowne Plaza Chicago West Loop
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    421 - 425 of 1,047 reviews

    Reviewed 5 February 2015 via mobile

    My family was in Chicago attending a function. This hotel offers convenient access to downtown amenities as well as excellent customer service. The rooms are comfortable and clean. I plan to stay there on every visit to Chicago.More

    Thank ibrown2
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 24 February 2015

    Dear ibrown2, It is great to hear that you enjoyed your stay with us. I will let the team know that their hard work has created another repeat guest. On your next visit make sure and sign up for the IHG rewards program. They offer...More

    Reviewed 31 January 2015

    My work just sent me from staying at this hotel the past week and I was truly impressed by the service that I received from Terrell and Cory. Like other reviewers have mentioned Cory and Terrell may have been my family's personal concierge. After I...More

    Thank JamalAG
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 2 February 2015

    Hello JamalAG, It is great to hear that Terrell and Cory were able to create such great memories for you and your family. They are truly stars in our industry. We are glad you enjoyed your stay and hope that you will once again call...More

    Reviewed 26 January 2015

    We stayed at the Crown Plaza for a wedding weekend. Of the few hotels I've stayed at in Chicago, this one was my favorite. Clean, spacious, nice rooms and an excellent hotel location. I would definitely stay here again!

    Thank jes297
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 January 2015

    Thanks Jes297, It is always great to be someone's favorite. I will pass your comments on the the team as they will be grateful to hear them. We look forward to having you back soon. Regards, Cole Mansfield General Manager

    Reviewed 17 January 2015

    View amazing i love watching traffic on 17th floor. Has real balcony attached to room. Ihg platinum upgrade #gratitude. Two separate rooms separate climate controls. I love same desk clerk always working. Location is close to united center lets go hawks.

    1  Thank hieteresa
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 January 2015

    hieteresa Thanks, Thank you, Thank you, Thank you for being an IHG Rewards club Platinum member. It is always our pleasure to make your stays enjoyable. Regards, Cole Mansfield General Manager

    Reviewed 15 January 2015 via mobile

    I stayed here and I loved the customer service! Cory, Terrell, and Kevin are great people to get to know! They made my trip very enjoyable and were very sweet! Alongside that it is a great hotel conveniently located! You should definitely stay here if...More

    Thank T'Keyah W
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 27 January 2015

    Dear TKeyah W, It is great to hear that you enjoyed your stay with us and that our staff was able to create great memories for you. I will pass your comments on to Cory, Terrell, and Kevin. They are truly some gems of our...More

    Soho House Chicago
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$134 - US$447 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Family Hotel in Chicago
    • #90 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Priceline, Orbitz, Travelocity, Expedia, TripOnline SA, Ctrip TA, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveller (237)
    Room & Suite (107)
    Dining (9)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
    Sponsored by:
    Soho House Chicago
    97 reviews
    .35 km away
     
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    1.69 km away
     
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    .98 km away
     
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    1.82 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    986 reviews
    .20 km away
    Athena Greek Restaurant
    301 reviews
    .23 km away
    Mariano's
    102 reviews
    .05 km away
    Parlor Pizza Bar
    111 reviews
    .31 km away
    Nearby Attractions
    Old St. Patrick's Church
    51 reviews
    .26 km away
    Greektown
    108 reviews
    .36 km away
    National Hellenic Museum
    19 reviews
    .42 km away
    Haymarket Pub & Brewery
    52 reviews
    .40 km away
    Ask a question
    Questions & Answers
    Donna C
    16 August 2017|
    AnswerShow all 5 answers
    Response from CavalierLady | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    29 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Good price, parking on-site and many restaurants and supermarkets close by"
    Read review
    "take higher floors with city view"
    Read review
    "Do not choose a corner room overlooking the freeway."
    Read review
    "The double beds are actually more full-size and a roll-away bed does not fit in a double bed room."
    Read review
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