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Courtyard by Marriott Chicago Downtown/Magnificent Mile

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#60 of 187 Hotels in Chicago
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Courtyard by Marriott Chicago Downtown\/Magnificent Mile
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983 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Chicago Downtown/Magnificent Mile
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Showing 927: English reviews
Reviewed 27 August 2014 via mobile

Stayed here with my family. From beginning to end, absolutely one of the best places to stay, great stuff, good area I felt very safe. We will most definitely stay here again. Two thumbs up. Hard to find reasons to be dissatisfied

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Helpful?
Thank Fernando C
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for choosing the Courtyard Magnificent Mile! We are so happy that you and your family had such an enjoyable stay. Our guest's are our top priority especially when it comes to your safety We will be sure to share all of our kind words with our departments. We look forward to having you again in the Windy City!

Wisconsin
Reviewed 24 August 2014

I was here for a trade show, but the location just off of Michigan Avenue is ideal. Within walking distance to everything you need! The hotel itself was clean and comfortable with large rooms, friendly and efficient staff. I ate at the hotel bar one evening and the food was delicious. They have nightly drink specials, too. I'm a Marriott...

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Helpful?
Thank wiskaysin
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank for you for your loyalty to our brand. We are very glad we were able to accommodate you during your stay in Chicago. You are correct; we are located just steps from Michigan Avenue, the heart of Chicago. We really appreciate your kind comments about our friendly staff and the cleanliness of our rooms. We will be sure to...

Boston, Massachusetts
Reviewed 22 August 2014 via mobile

I just stayed at the Courtyard Miracle Mile for business. I have been traveling for business for 30 years and this staff is one of the best I have ever experienced. We had alot of boxes for our meeting and the staff helped us store and then move these boxes. They were always pleasant and helpful. They stopped by frequently...

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Helpful?
Thank nannyryder
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

We can't thank you enough for sharing your wonderful comments! Our staff works extremely hard to exceed all guest's expectations and we are so happy we made your stay so enjoyable. We will be sure to share all of your kind words with our entire team. It was an absolute pleasure to host your group and we look forward to...

Hewitt, New Jersey
Reviewed 18 August 2014

I only stayed at the hotel for 1 night for business. The property was clean and functional. The beds were amazing to sleep on. Excellent price point given the location. The hotel is located smack in the heart of downtown which gives you plenty of options to walk to many fantastic restaurants in the local area. Otherwise taxis are readily...

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Helpful?
Thank Steven S
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your positive feedback! We are so glad you found our hotel to be clean and comfortable. It’s our goal to make you feel right at home. We are delighted to hear you enjoyed our location; it is a perfect place to stay for shopping, dining, and site seeing. We thank you for staying with us and look...

Northeastern Ontario, Canada
Reviewed 18 August 2014

We enjoyed our first trip to Chicago and enjoyed this hotel. Unfortunately I cannot give an excellent rating because of a few things. First all the good things about this hotel. The staff are fantastic...extremely helpful and so approachable. The restaurant in the hotel had great food, a fantastic waiter on our first night there. He was on his own...

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Helpful?
Thank Linda V
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for your thorough review. We sincerely apologize for the condition of the swimming pool and your carpeting that you experienced. Our goal is to exceed guest expectations during their stay. This has been brought to our Housekeeping Manager to correct the mentioned concerns. Thank you for your feed back and thank you for your time. We hope you...

Jacksonville, Florida
Reviewed 16 August 2014 via mobile

This property is a very nice Courtyard the rooms are pretty standard. The location is perfect and easy walking to great restaurants and awesome shopping. Parking is expensive as is all locations in the city. The staff is superb and are extremely helpful on directions and recommendations.

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Helpful?
1Thank DanSamJAX
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you! It is wonderful to hear such great comments about our staff. We will be sure to relay these positive comments to our team. We are happy to hear your stay was enjoyable. There are many choices of where to stay in the downtown area, so thank you for selecting our hotel for your stay in Chicago! We hope...

Louisville, Kentucky, United States
Reviewed 15 August 2014 via mobile

Nice hotel in the heart of the Magnificent Mile. The room was large and spacious and included a couch and a microwave. The pillows on the bed were huge and very comfortable. I also really liked how the bathroom seemed separated from the room itself so I didn't feel like I would wake anyone if I turned a light on...

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Helpful?
1Thank David H
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We are so happy to hear that you enjoyed our spacious and comfortable rooms! We appreciate all of your kind words about our staff and we will be sure to share your feedback! We would have to agree; we are just half a block from the Magnificent Mile where you...

Royal Oak, Michigan
Reviewed 13 August 2014

Nice hotel, little hard to locate. Valet parking also a little difficult and hard to get to. Rooms were pretty nice. Staff very nice and helpful. Dining in hotel very good and good to have in-house dining a Marriott. Great, great location.

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Helpful?
1Thank pjtharpe
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your experience! We appreciate all of your kind words about our staff and we will be sure to share with the entire team! Our restaurant, Viand Bar & Kitchen, has an excellent menu and we are so glad you were able to enjoy it! We definitely have to agree with you on...

Canton, Massachusetts
Reviewed 13 August 2014

I travel a lot and always stay at brand name hotels to insure consistency in quality. This was the exception. The room was dirty with a huge stain on the rug and dirty bathroom. When I returned to Chicago I had the chance to stay here again. I asked my agent to book me anywhere but this location. The bed...

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Helpful?
Thank TheHumanVern
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking the time to share your review. Your feedback is what will help us improve and we are grateful for having you share your experience. We have shared your comments with our departments to be sure the mentioned issues are corrected. Thank you for your time and we hope you will reconsider our hotel and give us...

Oshkosh, Wisconsin
Reviewed 10 August 2014 via mobile

We were in Chicago for the Cher Lloyd concert. The Courtyard was roughly 15 min from the venue so that was pretty convenient. From the moment we pulled up the staff was awesome. Valet was very welcoming, front desk staff was super friendly, bell hop was very sweet. Popcorn in the lobby when we returned in the evening. Michigan Ave...

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Thank MissMimi05
Director_of_Sales_CY, Director of Sales at Courtyard by Marriott Chicago Downtown/Magnificent Mile, responded to this review

Chicago definitely loves its music so we are glad you were able to enjoy a concert! We appreciate all of your kind words about our staff! Our staff works extremely hard to meet all guest's expectations and we enjoy hearing our guest's feedback. We are located in the heart of the city; steps from the Magnificent Mile, great restaurants and...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay steps from Chicago's Magnificent Mile at this upscale downtown Chicago Courtyard by Marriott location. The Courtyard Chicago Downtown Magnificent Mile offers newly renovated guest rooms, an indoor pool & fitness center, a Starbucks in the lobby for your morning pick-me-up, complimentary WiFi, and the lobby is home to the trendy new Copper Fox Gastropub which is top-rated on Yelp. The location is ideal for visiting the Windy City; just minutes from the Loop business district, Navy Pier, Lincoln Park Zoo, McCormick Place, and premium shopping along Chicago's famous Magnificent Mile. ... more   less 

Additional Information about Courtyard by Marriott Chicago Downtown/Magnificent Mile

Address: 165 E Ontario St, Chicago, IL 60611-2822 (Formerly Courtyard Chicago Downtown/Magnificent Mile)
Region: United States > Illinois > Chicago > Magnificent Mile
Price Range: $215 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard by Marriott Chicago Downtown/Magnificent Mile 3.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Agoda, Travelocity, Orbitz and Priceline so you can book your Courtyard by Marriott Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Chicago Downtown/Magnificent Mile Hotel Chicago
Chicago Marriott
Chicago Courtyard
Hotel Style:
#25 Family Hotel in Chicago
#41 Business Hotel in Chicago
#65 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and other travellers.
14 questions
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Questions? Get answers from Courtyard by Marriott Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms over 10 floor have the best city views”
 of 5 bubbles anakarenl2017, 14 Mar 2017 | Read review
“We asked to be near an elevator and the pool and were given the perfect spot for us. It's a big hotel with lots of options.”
 of 5 bubbles Welikehotels, 7 Feb 2017 | Read review
“Corner suites are roomy and quiet”
 of 5 bubbles CathyK76837, 8 Sep 2016 | Read review
“Higher is better as traffic noise can be an issue. Stayed on 15th floor and it was audible but acceptable.”
 of 5 bubbles pggriffin53, 2 Sep 2016 | Read review
“Learn how to check a room for bed bugs.”
 of 5 bubbles raywX8259OL, 31 Aug 2016 | Read review
5 of 5