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Hard Rock Hotel Chicago

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Hard Rock Hotel Chicago
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2,567 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Chicago
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Showing 2,323: English reviews
Sarnia, Canada
Reviewed 2 weeks ago via mobile

My husband and I went to Chicago for St Paddys and he booked this hotel pretty far in advance. He wanted the trip to be special and went w a hotel w an unreal location. After looking on here at some of the other reviews I was pretty nervous for our stay. With that being said, our stay was great!...

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Helpful?
Thank jloon13
Chicago
Reviewed 2 weeks ago

My room was nice and large with a good sized bathroom and shower and was very clean upon arrival. The staff was extremely friendly and made the check-in and check-out process very smooth. Great location.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank gwens840
Detroit, Michigan
Reviewed 2 weeks ago

To say I've had this hotel on my radar for sometime would be a correct statement. So when we saw that we could plan a weekend get away with some family member's for a birthday celebration I was thrilled. Always wanted to stay here. We had a platinum room, with nice views of Michigan Ave on the 10th floor (but...

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Thank Binker55
Orleans, Massachusetts
Reviewed 2 weeks ago

Great location, but overall the place is tired, TV did not work, so the good news is that didn't become a distraction when I had emails to follow up on after working all day. It appears as though housekeeping threw out an envelop with my receipts in it, so that should be fun when I get back to the office....

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Thank MLJRAM
Kansas City, Missouri
Reviewed 2 weeks ago via mobile

Stayed here a few times as it's so convenient to the Loop and the Magnificent Mile. The rooms aren't large, but they have a nice mod vibe. I had a corner room this time with a river view-the room had lots of windows which was cool. The bathroom is very spacious. The front desk person was very pleasant and the...

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Thank buddy s
Mundelein, Illinois
Reviewed 2 weeks ago

We stayed here 7 yrs ago and it was awesome. This time the restaurant was a nightmare (not Mr. Browns). The music was so loud you couldn't have a conversation, let alone have the wait staff ask numerous times what the order was. Internet stinks, and a little bit of a moldy smell when you walk into the room.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank resqk9
Reviewed 2 weeks ago

It was fairly simple to get around anywhere from this spot and besides the 2 very good restaurants right there on site (I ate at both and was quite happy with them), there are several great spots within a close walking distance. The staff was very helpful and friendly. I had no issues with service I received. Downfalls: Only 1...

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Thank Lisa S
Evansville, Indiana
Reviewed 2 weeks ago

Can get much better room and amenities at another hotel for the money. You will pay for things like a mini fridge and microwave. Paid $15 a day for each. In room technology did not work and the television channels were limited. Booked for family of four and only had one bed. Kids had to sleep on couch.

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank crystalm911
madison, United States
Reviewed 3 weeks ago

This hotel is just south of the Chicago Il River/Riverwalk. One block away is Millennial Park and the Chicago Culture center, both free to the public and great for kids! The Art museum is just 1-2 blocks further away. Theaters and plenty of restaurants to choose from as well!

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Thank Tracy S
Springfield, Illinois
Reviewed 3 weeks ago

Staff and check-in/check-out were very good. The upgrade was a welcome surprise and the room was very nice, on a corner overlooking the Chicago River. The room was layed out well with plenty of windows. The sun shades did not work well, but that is minor. The common areas, however, were confusing. The lobby desk and concierge are on the...

Review collected in partnership with Hard Rock Hotels & Casinos
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Thank TheJ0hns

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $200 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Travelocity, TripOnline SA, Jetsetter, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#64 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
28 questions
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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure I have one here, we were on the 10th floor, and I hope other floors are nicer.”
Binker55, 5 Apr 2017 | Read review
“Platinum king are the larger rooms”
daynaf2014, 21 Mar 2017 | Read review
“the tower rooms have an excellent view”
etiennet840, 20 Mar 2017 | Read review
“High floors, view of Michigan Ave”
GregBrownjr, 19 Mar 2017 | Read review
“Face the river and stay on the lower floors! Heat rises so if you are stuck on the 18th or 19th floor its horrible”
jmarik2017, 15 Mar 2017 | Read review
5 of 5