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St. Jane Hotel

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Traveller (1008)
Room & Suite (599)
Dining (41)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the hard rock”(538 reviews)
“tower suite”(34 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (2,762)
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Traveller rating
977
774
428
189
111
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977
774
428
189
111
Show reviews that mention
All reviewsthe hard rockhard rock hotel chicagotower suitecarbide buildingrock memorabiliagreat locationrock starmichigan averock and rollmillennium parkthe rivercorner roomthe magnificent miledowntown chicagothe beancity viewstreet noise
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1,001 - 1,005 of 2,479 reviews
Reviewed 14 October 2014

I go back to Fats Domino and Elvis. Music brings the generations together just as baseball has been credited with doing here in America. No better place than the Hard Rock where floors are dedicated to rock stars and music is always playing in the...More

Thank pflat
Response from HardRockMGR, Manager at St. Jane HotelResponded 15 October 2014

Wow thank you for leaving such a glowing review we're blushing. We work hard to provide a truly authentic hotel experience for each and every one of our guests. It is our passion and we are so happy to hear it's working. We are happy...More

Reviewed 14 October 2014

great location and fast elevators. ping pong table. beds were very comfortable. The room was like an aging rock star, well passed it's prime. The laminate was coming off the dresser/desk. A large picture was missing, the hanging brackets were there. The bathroom sink was...More

Thank josef70115
Response from HardRockMGR, Manager at St. Jane HotelResponded 15 October 2014

Thank you for taking the time to review your stay. I am sorry to hear you were disappointed with your stay. We definitely work hard to provide excellent service and quality rooms for our hotel guests. It sounds like we didn't live up to our...More

Reviewed 14 October 2014

This was a perfect hotel for our son's wedding group. Great location. Everyone from out of town could walk to the city's attractions - parks museums, boat trips. They raved about how easy it all was. The staff was outstanding - planning, execution of the...More

Thank Gary K
Response from HardRockMGR, Manager at St. Jane HotelResponded 15 October 2014

I want to congratulate you on your son's recent wedding and thank you for taking the time to review your experience. Our prime loop location is walking distance to all of Chicago's finest attractions. The Hard Rock Hotel Chicago is housed in the Carbide and...More

Reviewed 13 October 2014

I would not normally look at this hotel but it was a busy weekend with the Chicago Marathon and it was the best combination for price and location. What a pleasant surprise that it was perfect! Location couldn't be better. Great shopping and restaurants are...More

Thank Bonnie T
Response from HardRockMGR, Manager at St. Jane HotelResponded 15 October 2014

I would like to thank you and your girlfriends for staying with us last weekend. Our Michigan Avenue location is within walking distance to all of Chicago's finest dining and attractions. With over 45,000 runners visiting the city we are happy to hear you didn't...More

Reviewed 13 October 2014

First I will start out by saying the service at front desk is amazing. My issue is more with the rooms themselves. Bought a groupon and also belong to hard rock VIP club so I expected a bit of an upgraded room (paid for 2queens...More

Thank Annette G
Response from HardRockMGR, Manager at St. Jane HotelResponded 15 October 2014

Thank you for reviewing your recent visit. Although I wish you had a more positive experience, it's feedback like this we use to learn and grow from. This review will be shared with hotel managers to ensure a flawless stay for future visits. We hope...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#68 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#68 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (1008)
Room & Suite (599)
Dining (5)
Pool & Beach (3)
Restaurants and Bars (PRE-RENOVATION) (45)
Amenities (PRE-RENOVATION) (40)
The Hotel (PRE-RENOVATION) (19)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
mekovacs
22 January 2018|
AnswerShow all 6 answers
Response from Nadine G | Reviewed this property |
Sorry you may want to contact hotel for that question
1
Vote
michellejC1175GY
30 August 2017|
AnswerShow all 5 answers
Response from HardRockMGR | Property representative |
Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
1
Vote
Heather D
4 August 2017|
AnswerShow all 3 answers
Response from HardRockMGR | Property representative |
There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
0
Votes
Room Tips
"Away from the club"
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"Ask for Michigan Avenue side"
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"Tower rooms have great views"
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"reserving a city view is not enough, ask for a city view of the lake"
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