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    Hard Rock Hotel Chicago

    230 North Michigan Avenue, Chicago, IL 60601-5906
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    2017-12-03 2017-12-04
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    Dining (41)
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    Overview
    • Excellent41%
    • Very good32%
    • Average16%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “tower suite” (34 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,754)
    There are newer reviews for Hard Rock Hotel Chicago
    See the most recent reviews
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    1,031 - 1,035 of 2,474 reviews

    Reviewed 14 September 2014

    I stayed here with my sister and had a great experience. The staff was incredibly friendly and the concierge went out of his way to help us find restaurants and things to do while we were in town. The location is why we picked it,...More

    Thank kate p
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 17 September 2014

    Dear Guest, It's so great to hear that we were able to provide the perfect location for a Chicago sibling getaway trip! I've shared your compliments with our Concierge team. They certainly are rockstars at sharing some of Chicago's best kept secrets. We hope to...More

    Reviewed 12 September 2014

    Management needs to be reminded of what a 4 star level hotel means. Management has clearly cut corners with the costs associated with the overall upkeep of a FOUR STAR hotel. Housekeeping staff does the best they could to help this hotel looking the best...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Melodie C
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 22 September 2014

    Dear Guest, We're so very sorry to hear that you did not enjoy the room quality while staying with us. We most definitely expect our guests to experience a much higher 4 star value visit. I have shared this survey with our team so that...More

    Reviewed 12 September 2014

    The flash sale they do is great and we plan our weekend around it when possible. The location of the hotel is perfect on Michigan ave. You are in walking distance of many restaurants and the river walk.More

    Thank Jim A
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 15 September 2014

    Dear Guest, We're glad to hear that you were able to take advantage of our flash sale! Our location certainly makes it easy for a visitor to enjoy the sights of the city. We hope that the next time you're in Chicago, you visit us...More

    Reviewed 12 September 2014

    The hotel stay was excellent - the only surprise I received was a charge for an additional night as I had to leave earlier than expected and was required to pay over $400 for the 4 night which I could not use. If this requirement...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Antonio D
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 15 September 2014

    Dear Guest, Thank you for sharing your experience with us. The 24 hour cancellation policy applies to any night even if you are already checked in. I have shared your experience with our team so that we can revisit the way we communicate our cancelation...More

    Reviewed 9 September 2014

    This is an hotel for "undemanding people". Service: basic / Decoration: basic and cheaper / AA: like nonexistent. Bad service at an incredible building. So sad because they are an incredible location.More

    1  Thank Taxxxman
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 11 September 2014

    Dear Guest, We're so sorry to hear that you had such a negative service experience. Our high service standards are something that we pride ourselves in executing every day. It looks like we failed with your recent visit and for that we're very sorry. This...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$122 - US$350 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Spa Hotel in Chicago
    • #68 Luxury Hotel in Chicago
    • #83 Business Hotel in Chicago
    • #85 Family Hotel in Chicago
    • #85 Romantic Hotel in Chicago
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 381
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Orbitz, getaroom.com, Cheap Tickets, HotelQuickly, Cancelon and TripOnline SA so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hard Rock Chicago ,
    • Chicago Hard Rock Hotel
    Add Photo Photos
    Traveller (990)
    Room & Suite (490)
    Dining (41)
    Pool & Beach (3)
    Hotel & Grounds (621)
    Bathroom (63)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
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    Nearby Restaurants
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    Sweetwater Tavern & Grille
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    Broken English Taco Pub
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    .11 km away
    Hoyt's Tavern
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    .11 km away
    Nearby Attractions
    Chicago Riverwalk
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    .20 km away
    Chicago Skyline
    113 reviews
    .26 km away
    American Writers Museum
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    .12 km away
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    .22 km away
    Ask a question
    Questions & Answers
    michellejC1175GY
    30 August 2017|
    AnswerShow all 5 answers
    Response from HardRockMGR | Property representative |
    Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
    1
    Vote
    Heather D
    4 August 2017|
    AnswerShow all 3 answers
    Response from HardRockMGR | Property representative |
    There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
    0
    Votes
    Heather D
    4 August 2017|
    AnswerShow all 7 answers
    Response from HardRockMGR | Property representative |
    Lots of good info from the other answers - but see your follow question, we've replied there. Thanks!
    0
    Votes
    Room Tips
    "Away from the club"
    Read review
    "Ask for Michigan Avenue side"
    Read review
    "Tower rooms have great views"
    Read review
    "reserving a city view is not enough, ask for a city view of the lake"
    Read review
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