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St. Jane Hotel

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Traveller (1008)
Room & Suite (599)
Dining (41)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the hard rock”(538 reviews)
“tower suite”(34 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (2,762)
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977
774
428
189
111
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977
774
428
189
111
Show reviews that mention
All reviewsthe hard rockhard rock hotel chicagotower suitecarbide buildingrock memorabiliagreat locationrock starmichigan averock and rollmillennium parkthe rivercorner roomthe magnificent miledowntown chicagothe beancity viewstreet noise
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1,171 - 1,175 of 2,479 reviews
Reviewed May 5, 2014

Parking is 60$ per day NO option and not included in your stay. Internet is expensive and we booked 3 rooms for a special occasion. We told the reservations and manager Ed ahead of time and nothing was done. Mold and loose tiles in bathrooms...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Kristen L
Response from HardRockMGR, Manager at St. Jane HotelResponded November 20, 2014

Thank you for taking the time to review your stay. Although I am sorry to see that you were disappointed with your stay we do appreciate the feedback. Your comments have been shared internally so that we can continue to improve our guest experiences. We...More

Reviewed May 3, 2014

Only spent time in the room so I can't speak to the overall "experience". Perfectly nice at check-in. Room nicely decorated but kind of a weird layout. My opinion is that it's overpriced basically. However, the location is pretty nice.

Thank SpotlightOnTravel
Response from HardRockMGR, Manager at St. Jane HotelResponded November 20, 2014

Thank you for your feedback. We are happy to hear that you enjoyed your room and we hope to see you again. Cheers, Carly Moore

Reviewed May 2, 2014 via mobile

Stayed here for 2 nights while on business. Great location- I liked that there was a Walgreens and lots of restaurants within walking distance. The lobby/ hotel bar/ restaurant had a fun atmosphere. Live bands every night. Very upbeat feel. Got a free upgrade to...More

Thank Jordan G
Reviewed May 1, 2014

Great hotel,they made us feel like rockstars the whole time,wonderful value,cannot wait to come back-also fantastic location.The rooms were warm and they fixed it right away. Always smiled and greeted us by name

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Vicky J
Reviewed April 29, 2014

I had high hopes after a tremendous stay last time. This visit turned out to be much more average. Maybe I was spoiled last time with a nice king room that overlooked Michigan Avenue. This time I was stuck in the back of the hotel...More

Thank Cheesehead88
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#70 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#70 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (1008)
Room & Suite (599)
Dining (5)
Pool & Beach (3)
Restaurants and Bars (PRE-RENOVATION) (45)
Amenities (PRE-RENOVATION) (40)
The Hotel (PRE-RENOVATION) (19)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
mekovacs
January 22, 2018|
AnswerShow all 6 answers
Response from Nadine G | Reviewed this property |
Sorry you may want to contact hotel for that question
1
Vote
michellejC1175GY
August 30, 2017|
AnswerShow all 5 answers
Response from HardRockMGR | Property representative |
Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
1
Vote
Heather D
August 4, 2017|
AnswerShow all 3 answers
Response from HardRockMGR | Property representative |
There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
0
Votes
Room Tips
"Away from the club"
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"Ask for Michigan Avenue side"
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"Tower rooms have great views"
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"reserving a city view is not enough, ask for a city view of the lake"
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