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2017-12-24 2017-12-25
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    Hard Rock Hotel Chicago

    230 North Michigan Avenue, Chicago, IL 60601-5906
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    2017-12-24 2017-12-25
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    Traveller (991)
    Room & Suite (490)
    Dining (41)
    • Excellent41%
    • Very good32%
    • Average16%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “tower suite” (34 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,758)
    There are newer reviews for Hard Rock Hotel Chicago
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    1,261 - 1,265 of 2,477 reviews

    Reviewed 2 January 2014

    Suite was dirty. No hot water. Blind broken. Fixtures falling off wall. Cold room. I expect a lot more for a luxury suite. Don't waste your money stay elsewhere. They need to spend some money on Maintance of this hotel. I do not recommend the...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Jeff K
    Reviewed 2 January 2014

    Problem with door was stated from initial visit check-in and was never fixed. Water in room was cold. Called and complained but was never fixed. Upon exit staff was very unfriendly and we called for a yellow taxi an hour before. When they called us...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank Jay J
    Reviewed 31 December 2013

    I hate writing bad reviews, but this stay warrants one. Arrived to check in, unpleasant front desk..okay, not the end of the world. Until we got to our room. The very corner room with awful, let me rephrase, NO view. Ridiculous. Dirty floor. Dirty hallways...More

    2  Thank keekerton
    Response from HardRockMGR, Manager at Hard Rock Hotel ChicagoResponded 22 January 2014

    Thank you for taking the time to tell us about your most recent stay at Hard Rock Hotel Chicago. It’s important for us to hear thoughts from our guests as it’s the best way for us to enhance our guest’s Hard Rock experience. We are...More

    Reviewed 30 December 2013

    From the minute we pulled up valet was horrible ! We unloaded own bags and was pointed to luggage cart! Greeted with a frown and employee who would rather argue than listen. Hallways were filthy ! Floors dirty, entire hotel reeked of cigarette smoke although...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    3  Thank Aron D
    Reviewed 30 December 2013 via mobile

    Stayed here with my 7 year old son. We chose this place because of price break for after holidays and my sin was hyped about anything Hard Rock! Friendly staff upon check in. House keeping not overly attentive to detail. Same dirty glass in hallway...More

    Thank Iowalacey999
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    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Price range
    • US$229 - US$442 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Spa Hotel in Chicago
    • #67 Luxury Hotel in Chicago
    • #83 Business Hotel in Chicago
    • #85 Family Hotel in Chicago
    • #85 Romantic Hotel in Chicago
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 381
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Orbitz, Cheap Tickets, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Hard Rock Hotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hard Rock Chicago ,
    • Chicago Hard Rock Hotel
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    Traveller (991)
    Room & Suite (490)
    Dining (41)
    Pool & Beach (3)
    Hotel & Grounds (622)
    Bathroom (63)
    Family and Play Areas (1)
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
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    Ask a question
    Questions & Answers
    30 August 2017|
    AnswerShow all 5 answers
    Response from HardRockMGR | Property representative |
    Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
    Heather D
    4 August 2017|
    AnswerShow all 3 answers
    Response from HardRockMGR | Property representative |
    There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
    Heather D
    4 August 2017|
    AnswerShow all 7 answers
    Response from HardRockMGR | Property representative |
    Lots of good info from the other answers - but see your follow question, we've replied there. Thanks!
    Room Tips
    "Away from the club"
    Read review
    "Ask for Michigan Avenue side"
    Read review
    "Tower rooms have great views"
    Read review
    "reserving a city view is not enough, ask for a city view of the lake"
    Read review
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