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Thompson Chicago, a Thompson Hotel

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#6 of 188 Hotels in Chicago
Certificate of Excellence
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1,698 Reviews from our TripAdvisor Community

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Showing 1,591: English reviews
A TripAdvisor Member
Reviewed yesterday NEW via mobile

I've been staying at this location through the years with names such as 21 East, Le Meridien, Sutton Place and now Thompson. I had a corner room. No heat or A/C vent in the bathroom. Bad idea. Location of toilet is right across from shower. Not good. Toilet paper dispenser is lousy. Lightning around the mirror is poor. Makes it... More 

Helpful?
Thank A TripAdvisor Member
Miami
1 review
Reviewed yesterday NEW

Great hotel, staff, location. Being very close to Rush Street and to the Magnificent Mile make this hotel a great choice. Updated rooms, cleanliness, and friendly staff. Only drawback is that it does not offer a good choice for early breakfast, but there is a Pancake House across the street.

Review collected in partnership with this hotel

Helpful?
Thank jorgelO9989GB
Indianapolis, Indiana
1 review
Reviewed yesterday NEW

Stayed at The Thompson for a global staff meeting. Liane Mannes (from there) tended to our every need and, simply put, provided the best, professional experience I have ever encountered. The IT/Technical support was outstanding as well. Finally, the location cannot be beat. I have stayed in Chicago several times and this is THE best place for personal or small... More 

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Helpful?
Thank gregY4739GI
Indianapolis, Indiana
Level Contributor
14 reviews
3 hotel reviews
Reviewed 2 days ago NEW

Great location with rooms and amenities to spare. Cool neighborhood with several great dining options. The bar is well-stocked with several obscure, but tasty spirits. Staff is very attentive and getting into and out of the hotel is a breeze.

Helpful?
Thank Robert E. F
Saint John
1 review
Reviewed 2 days ago NEW

We've stayed at this hotel several times & loved it each time! The location is great, only a few blocks from the mag mile. The staff is awesome! Rooms are gorgeous & great views! Will be staying here again & would recommend it to everyone. Many restaurants are nearby & Starbucks is just 1 block away!

Review collected in partnership with this hotel

Helpful?
Thank 996julib
Kansas City, Missouri
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 days ago NEW

We had a corner king. Very nice views. The bed was super comfortable. There was a little mix up with our reservation. Still waiting to find out if that was corrected yet. Nice hotel overall. Theservice at front desk and door man could have been better. Service was lacking.

Helpful?
Thank C E
sydney
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 days ago NEW

I come to Chicago regularly and have tried many hotels. The Thompson has a boutique funky vibe. It is well positioned near Oak ST. The rooms are nice and importantly for me quiet as the windows are double glazed. this is great in a city who loves their horns. The only negative was the gym . it is fine if... More 

Helpful?
Thank mark w
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear mark w, Thank you for your honest feedback and my sincere apologies for not meeting your expectations with the fitness center. I know you have many choices of hotels in the Windy City and we truly appreciate you choosing us. Thank you again, Steve Shern General Manager Thompson Chicago More 

Chicago, Illinois
1 review
Reviewed 3 days ago NEW

The staff at this hotel is second to none. The interior of the hotel lobby has a great set up.We have stayed in three different types of rooms and they are all impressive. And I always highly recommend this hotel to all of my friends and co workers.Loved it..

Review collected in partnership with this hotel

Helpful?
Thank andrewaV1809HP
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear andrewaV1809HP, Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of Choice when traveling to Chicago. Happy Holidays! Thank you again, Steve Shern General Manager Thompson Chicago More 

Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We spent our second Thanksgiving in a row at the Thompson, and we come and stay in both the winter and the summer. This is our favorite hotel for many reasons. First would be the service and the staff, all of whom are very friendly and helpful. We also love the size of this hotel. It's big enough have a... More 

Review collected in partnership with this hotel

Helpful?
Thank 779stephenj
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear 779stephenj, Thank you so much for leaving us such a positive review! I am glad to hear that you were able to take advantage of the numerous options for dining and shopping in the area. Our rooms are designed with comfort in mind and I am happy that you enjoyed the overall experience here. We definitely look forward to... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

We were going to be in Chicago over Thanksgiving and I made my usual multiple source investigation of the best place to stay. I found a good price for the Thompson and found the location and reviews to be excellent. We had a great time. The in house restaurant was expensive but fantastic. Valet parking was about $70/ day so... More 

Review collected in partnership with this hotel

Helpful?
Thank otis123
Steve S, General Manager at Thompson Chicago, a Thompson Hotel, responded to this review

Dear otis123, I am so glad to hear that you enjoyed your recent stay with us! We are definitely in a great location for shopping and I am happy to hear that you were able to enjoy Nico Osteria! We truly appreciate your positive review and look forward to welcoming you back the Thompson Chicago in the future. Cheers! All... More 

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Imagine your own luxe studio in the skies overlooking the hip Gold Coast neighborhood's leafy streets, with sweeping floor-to-ceiling vistas of the Chicago skyline and Great Lake waterscape daring you to look away. Parking available for additional fee per night. ... more   less 

Additional Information about Thompson Chicago, a Thompson Hotel

Address: 21 E. Bellevue Place, Chicago, IL 60611-1174
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $293 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Chicago, a Thompson Hotel 4.5*
Number of rooms: 247
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Chicago, a Thompson Hotel staff and other travellers.
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Questions? Get answers from Thompson Chicago, a Thompson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have great views. Ask for rooms above the 5th floor.”
 of 5 bubbles R0bertE_F, 2 Dec 2016 | Read review
“Corner king for best views”
 of 5 bubbles 834ce, 1 Dec 2016 | Read review
“Loved the corner Suite.. Great view and Sunny”
 of 5 bubbles PNSP, 2 Nov 2016 | Read review
“Corner rooms offer amazing views - plenty of natural light.”
 of 5 bubbles 333AussieAbroad, 1 Nov 2016 | Read review
“My high floor room had a great city view (19th floor).”
 of 5 bubbles roaminrose, 30 Oct 2016 | Read review
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