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AC Hotel Chicago Downtown

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#72 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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AC Hotel Chicago Downtown
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1,338 Reviews from our TripAdvisor Community

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Showing 1,212: English reviews
Raleigh, North Carolina
Reviewed 4 weeks ago

I stayed here for one night when I flew into Chicago to see Hamilton. I am a very loyal Marriott traveler and this is one of the newest Marriott brands. The hotel is brand new, and located one block from North Michigan and all the shopping along that famed street. The entrance in on North Rush and easy to miss...

1Thank viapanam
springfield, mo
Reviewed 4 weeks ago

I stayed here for my first trip to Chicago and am very pleased with this choice. Great location. Beautiful room. Very modern, spacious space, clean, huge shower, and wonderful service. The best part is the lighted mirror in the bathroom- it takes the best selfies! Wonderful lighting that flatters everyone :)

Thank tiffnx85
Bargara, Australia
Reviewed 4 weeks ago via mobile

This hotel was booked for me by my travel agent at a recent business trip across the USA. I was fearing the worst because the price was really cheap compared to other Marriotts, so it was a very pleasant surprise to experience a great stay. The hotel is immaculate, the staff were super friendly and the whole vibe of the...

Thank Bilgola11
Reviewed 4 weeks ago

This is an outstanding Marriott property. Spacious room, good bed, very nice bathroom, good service, nice breakfast and small dish offerings from the Lounge. And the location is a block away from Michigan ave. and the Miracle Mile. It also is within walking distance of the Northwestern Hospital where we were visiting a relative. No concern about walking back and...

Thank mychickadee
Bowling Green, Ohio
Reviewed 5 weeks ago

Hotel staff were very accommodating to our large group of 43 people! They handled our check-in and check-out with great customer service. While we were there, there were two "emergencies" in the hotel (people screaming in the hall at one another and a false fire alarm) and they handled those as well as one could have hoped for. Will definitely...

Thank guestk921
St. Louis, MO
Reviewed 19 February 2017 via mobile

Checking into this hotel, I was told by the front desk clerk that it was "a lifestyle" hotel. I got to my room and there was no shampoo or soap for the shower. I went out into the hall and was greeted by the hotel engineer. Upon asking him if the room comes with shampoo, he asked to come into...

Thank definerost
Christopher Z, General Manager at AC Hotel Chicago Downtown, responded to this review

Dear definerost, Thank you for sharing your recent experience at our hotel. This is clearly not the kind of experience that we want you or any of our guests to experience. I'd like to chat with you to determine how we may make matters right for you. Please let me know of the best way to connect with you. Thanks,...

Reviewed 18 February 2017 via mobile

Had a very pleasant stay! Hotel was in a perfect location downtown, room was very clean and modernly styled, beds and pillows were comfortable, shower was amazing. We stayed in a standard king room and was a decent size. Would definitely stay again!

Thank Jen S
Reviewed 17 February 2017 via mobile

Room was very clean, the staff was very friendly and hotel was very modern and appealing. I would definitely stay again! Great area to in to be able to walk around and experience the city. The bed was very comfy which is a plus!

Thank Devyn B
Reviewed 16 February 2017 via mobile

I am a huge fan of the Marcus hotel and cinema chain, for they are known for a certain amount of ambience and personal charm. The staff here is what makes the hotel truly unique! The hotel has a modern flair with clean rooms that are very spacious. The cost is very affordable for a downtown Chicago location in the...

Thank madmikefromthechi
Reviewed 12 February 2017 via mobile

This hotel was clean with good customer service, but the design made for a lot of sleepless nights due to noise. The "minimalist" decor leads to echo and reverberation from the hallway, the neighbors and even the outside. There are literally no sound barriers. The 4th floor is nice, and I enjoyed the workout facility. Overall, the hotel was fine,...

Thank Heather M
Management response:

Dear HeatherM Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the AC Hotel Chicago Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise. We...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
AC Hotels by Marriott offers travelers a stylish and design focused hotel experience. The AC Hotel Chicago Downtown is located in Chicago's River North neighborhood, a thriving community known for it's exceptional dining, night life and art scene. The AC Lounge, a great place for happy hour or night cap features local brews, craft cocktails and tap wine that highlight AC Hotels unique beverage menus. Elevate your stay with AC Hotels by Marriott. ... more   less 

Additional Information about AC Hotel Chicago Downtown

Address: 630 N Rush St, Chicago, IL 60611-2748 (Formerly Hotel Rush)
Region: United States > Illinois > Chicago > Near North Side
Price Range: $223 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — AC Hotel Chicago Downtown 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Four Points By Sheraton Chicago Downtown / Magnificent Mile Hotel Chicago
4 Points By Sheraton Chicago Downtown / Magnificent Mile
Four Points Chicago Downtown
Chicago Four Points
Hotel Style:
#46 Family Hotel in Chicago
#76 Romantic Hotel in Chicago
#88 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Chicago Downtown staff and other travellers.
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Questions? Get answers from AC Hotel Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware of high parking cost.”
 of 5 bubbles GMS1556, 9 Feb 2017 | Read review
“A higher floor is a bit quieter. Two blocks from Michigan Ave and major hospital(sirens).”
 of 5 bubbles 815briank, 1 Jan 2017 | Read review
“We were on the 8th floor...loved it! Our room was quiet with no traffic noise.”
 of 5 bubbles 64JanaM, 3 Dec 2016 | Read review
“Balcony was nice!”
 of 5 bubbles T_Dish5, 1 Dec 2016 | Read review
“I like the rooms on the side of Ontario street. This way I can look out at the city and activities on the street.”
 of 5 bubbles michelecU9887ZC, 16 Nov 2016 | Read review
5 of 5