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Comfort Suites Michigan Avenue / Loop

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#53 of 185 Hotels in Chicago
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Comfort Suites Michigan Avenue \/ Loop
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1,667 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Michigan Avenue / Loop
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Showing 1,541: English reviews
Washington DC
Reviewed 28 December 2014 via mobile

I am writing this review from a nearby restaurant during my breakfast. Although the hotel promises a free breakfast for its guests, don't plan on getting much out of it. There isn't enough room to sit even half of the guests who want food, nor to provide enough food to feed them. This results in 20 minute waits for the...

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Helpful?
1Thank Explorer_Practicum
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Explorer_Practicum, Thank you for your recent review on the property. I am sorry to hear that the breakfast experience was not to your satisfaction. We take each of our guest comments and try to improve upon them. We are currently doing updates to our rooms. So we hope that you will come back to see them in the future....

Brisbane, Australia
Reviewed 23 December 2014

We stayed three nights at the Comfort Suites and had a fantastic stay. After reading some of the more negative reviews, I can only say that we experienced none of the things mentioned and thoroughly enjoyed our stay. Our room was clean and spacious and well equipped with a full kitchen and separate living/bedroom which had a washing machine and...

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4Thank NickyG411
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear NickyG411, Thank you so much for the wonderful 5-Star review and we are all happy that you enjoyed your stay with us. I am glad to hear that you found the property enjoyable and our staff welcoming. We look forward to your returning again soon! Kindest regards, Robert Humphrey General Manager

Sacramento, California
Reviewed 22 December 2014

I was in Chicago earlier this month for a four day conference. I chose the Comfort Suites on Michigan Ave. because it was close to my conference (easy walk) and because I have a back condition that require frozen ice packs nightly and this hotel has refrigerator/freezers in each room. The location was perfect for my conference (at the Summit...

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Helpful?
1Thank jeffreyl168
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear jeffreyl168, Thank you for our recent review on the property. I am sorry that you felt our rooms were tired. We are in the process of doing some room updates. So we hope that you can come back again and see them soon. Kindest regards, Robert Humphrey General Manager

Michigan
Reviewed 20 December 2014

We went for a friends 50th Birthday weekend. We took the Train from Michigan city. The walk to hotel was not long. We wanted 2 rooms close to each other. We checked in early so agreed to rooms on the second floor. The view was concrete and walls, room was a little worn. I'm sure if we would of checked...

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Helpful?
1Thank LewieCSU
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear LewieCSU, Thank you for your recent review. On our lower floors there less of view due to being in a major city with tall buildings. On our higher floors we do have some of the best views in Chicago. Please tell me the next time you plan to come back and I would personally make your reservation for you....

Greater Cincinnati
Reviewed 14 December 2014

The view was very nice as we were upgraded to a room that overlooked Michigan Avenue. The staff were helpful and very polite. The rooms are big but they are desperately in of need updating. I will say even though the room needed updating the pull out couch was in good condition. They need more space for breakfast and staff...

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Helpful?
2Thank delrio69
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear delrio69, Thank you for your recent review on the property. I am happy to hear that you enjoyed our staff at the property. We have some of the best employees in Chicago! We are in the process of doing some updates to the property. We hope that you will come back and experience them. Kindest regards, Robert Humphrey General...

Reviewed 12 December 2014

Loved this hotel and the price! Only stayed for one night, but it is located right in the heart of Chicago on Michigan Avenue. The staff that checked us in were so nice (can't remember their name) and the staff in the morning were so nice as well (Tian). I was pleasantly surprised how enormous the rooms were and I...

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Helpful?
3Thank Indygrl99
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Indygrl99, Thank you so much for the wonderful 4-Star review and we are all happy that you enjoyed your stay with us. I am glad to hear that you found the property enjoyable and thank you for posting the pictures of the property. Tian does a great job and I will certainly pass along your positive comments. We look...

Niagara Falls, Canada
Reviewed 12 December 2014

This hotel is centrally located on Nth Michigan Avenue between the Magnificent Mile and Millennium Park and the Art Institute. The staff are very friendly and attentive. We stayed here with our two teenage daughters and while the room was a bit small, we were comfortable.and clean. The breakfast was a cost saving but a bit ordinary.. There is a...

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2Thank Kylie J
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Kylie J, Thank you so much for your recent review and we are all happy that you enjoyed your stay with us. I am glad to hear that you found the property enjoyable We look forward to your returning again soon! Kindest regards, Robert Humphrey General Manager

Saint Louis
Reviewed 10 December 2014

Comfort Suites on Michigan Ave in Chicago was probably the best experience we have ever had at a hotel. The staff when we checked in was by far the friendliest and most welcoming we have ever encountered traveling. We were checked in either by Diane or Donna and it's unfortunate I don't remember her name as she was the friendliest...

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Helpful?
3Thank Leslie E
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Leslie E, Thank you so much for the wonderful 5-Star review and we are all happy that you enjoyed your stay with us. Thank you for making us your new go to hotel in Chicago. Diana does a great job and I will certainly pass along your positive comments. We look forward to your returning again soon! Kindest regards,...

Reviewed 10 December 2014

We loved the view of Michigan Avenue and the river from our 11th floor window. The rooms were clean and comfortable. We will return again! The hotel is ideally located with easy access to good restaurants and excellent shopping.

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Helpful?
3Thank John S
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear John S, Thank you so much for the wonderful 5-Star review and we are all happy that you enjoyed your stay with us. We look forward to your returning again soon! Kindest regards, Robert Humphrey General Manager

Lake Worth, Florida, USA
Reviewed 10 December 2014

The location and staff was wonderful. Rooms were clean and a nice size which also came with a fully equipped kitchen and refrigerator. I would definitely come back here again. I can not think of anything bad to say about this hotel.

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3Thank Paula L
Robert H, General Manager at Comfort Suites Michigan Avenue / Loop, responded to this review

Dear Paula L, Thank you for the wonderful 5-Star review and we are so glad that you enjoyed your stay with us. I will be certain to share your input on the front desk staff with the team as I know they enjoy hearing back from our guests. We do hope that you will stay with us on a return...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Discover the award-winning Comfort Suites Michigan Avenue Chicago. Located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites featuring nearly twice the space of the typical hotel room at a better value. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views. Enjoy home-style comforts such as full kitchens, washers and dryers, complimentary high-speed Internet, and flat panel LCD televisions. Outside, the Windy City's best shopping, dining, and entertainment - including the famed Magnificent Mile - are just steps from our front door. Venture out and explore all that makes up our extraordinary city! ... more   less 

Additional Information about Comfort Suites Michigan Avenue / Loop

Address: 320 North Michigan Avenue, Chicago, IL 60601-3705
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $142 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Michigan Avenue / Loop 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Hotel Chicago
Comfort Suites Chicago
Chicago Comfort Suites
Hotel Style:
#28 Romantic Hotel in Chicago
#42 Family Hotel in Chicago
#45 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Michigan Avenue / Loop staff and other travellers.
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Questions? Get answers from Comfort Suites Michigan Avenue / Loop staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an upper level room so you can be away from the traffic noise and get a good view of the city below.”
 of 5 bubbles notcarla, 7 Dec 2016 | Read review
“By far the best price for travelers with a car and quality accomodations”
 of 5 bubbles mjruffus, 6 Dec 2016 | Read review
“Ask for rooms higher up if your not afraid of heights.”
 of 5 bubbles 140darleneb, 4 Dec 2016 | Read review
“Ask for a room higher up for a great view of the city”
 of 5 bubbles 158SuzanneS, 2 Dec 2016 | Read review
“Higher up for best river views”
 of 5 bubbles Z6691QRmikeh, 27 Nov 2016 | Read review
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