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The James Chicago

Expedia.comUS$399*
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#44 of 188 Hotels in Chicago
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The James Chicago
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3,171 Reviews from our TripAdvisor Community

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Showing 2,993: English reviews
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Reviewed yesterday NEW

We stayed at The James for our daughter's college graduation trip. The staff was friendly and helpful. The location was great for everything we wanted to see and do. The room was a little tight for three of us, but it was fresh, clean and had everything we needed for a comfortable stay. The linens were plush and cozy; the...

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Helpful?
Thank Pam W
Verona
HOTEL’S FAVOURITE REVIEW
Reviewed 8 April 2017

We had the best time during our 1st time being in Chicago for Spring Break. My boys are 17 & 20 and we all had a blast. We picked the perfect hotel! The staff was extremely helpful, friendly, and they truly went out of their way to help us with any questions we had. The Concierge were fantastic, they would...

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Helpful?
Thank JulieBrazee
About Hotel's Favourite Review
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear JulieBrazee, Thank you very much for saying we are the perfect hotel! I am glad to see that you and your boys really enjoyed your spring break while in Chicago. Our staff really does a great job and I am glad to hear that they went above and beyond for you during your stay. We hope to see you...

Nassau, New Providence Island
Reviewed 4 days ago NEW

The staff was always friendly and helpful with all questions. We enjoyed the spacious room and had a good night sleep. Was not happy with our view from the room but still enjoyable. I also enjoyed our complimentary water every day in our room and the free coffee in the lobby. We had ordered from the Prime-house once (restaurant located...

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Helpful?
Thank candilips
Zurich, Switzerland
Reviewed 5 days ago NEW

Centrally located hotel, all major things to do or visit are at walking distance Nice large room. Great minibar, Good restaurant, Stuff really nice and polite good gym, well equipped I had a Kind-bedroom on the 16th Floor with a nice view over the city and sunset :-)

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Helpful?
Thank Yvon H
Oklahoma City, Oklahoma
Reviewed 6 days ago NEW

Our first stay at the James was great! We woudl definitely stay there again. It is in a great location and staff is very friendly and helpful. The ammenties service is great and the rooms are nice and clean. It has a small hotel bar with bites that we enjoyed. There can be a bit of street noise at night...

Review collected in partnership with this hotel
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Helpful?
Thank GI_janeelizabeth
Lansing
Reviewed 1 week ago NEWvia mobile

We stayed at The James while attending the National Restaurant show. To be fair, the room was booked under the NRA site so we were given a"reduced" rate. While the lobby was very open, modern, inviting, our room was not impressive. The view overlooked roof tops of neighboring buildings which were littered with trash. The walls and air/heat registers had...

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Helpful?
Thank Dale Y
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Dale Y, Thank you for taking the time to share about your recent stay with us at The James Chicago. Despite some positive aspects of your stay, I am sorry to see that your stay was just okay. We always strive to provide the best experience for our guests, and never want our guests to have just an average...

Burlington, Vermont
Reviewed 1 week ago NEWvia mobile

Stayed at The James for a meeting - the staff members were uniformly friendly and helpful, and the location is central. The meeting room was suboptimal in configuration, and it wasn't easy to find ones way between meeting rooms on the second floor. My guest room was in adequate condition, though the door frame was loose, and the room was...

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Helpful?
Thank vermonster08
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear vermonster08, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate your review of our rooms and meeting spaces and your candid feedback on where improvements can be made; this is certainly something that we are looking into. I appreciate your opinion on our meeting space configuration and some...

Santa Barbara, CA
Reviewed 1 week ago

My daughter's "auntie" and I were in town for 3 nights to celebrate her graduation from the School of the Art Institute, and were so lucky to find a great deal at this hotel. We stayed three nights in a standard double double and I could not have been happier. The room and bathroom were plenty big, very clean and...

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Helpful?
Thank sbjjill
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear sbjjill, Thank you so much for writing a review about your most recent stay at The James Chicago. It is nice to hear that you, your daughter, and her "auntie" were able to enjoy her special day graduating from the School of the Art Institute. I am truly humbled to hear that your stay was exceptional, thanks in part...

Reviewed 1 week ago

I held a 2-day team meeting at The James Chicago this week and it was outstanding! The rooms are clean and modern, the staff is friendly and the location is ideal for walking to Navy Pier, Michigan Ave shopping, and even the River North area. Brett Dreznick, Director of Catering was excellent to work with and readily available on-site for...

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Helpful?
Thank GAYLE J
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear GAYLE J, Thank you for taking the time to share about your recent stay with us at The James Chicago. It was truly our honor to host your team meeting, and I am delighted that Brett, Rodrigo and our amazing team assisted in making it an enjoyable experience. I will be sure to pass along compliments to Tim from...

Miami Beach, Florida
Reviewed 1 week ago

Just one block East of Michigan Avenue, on East Ontario Street, The James Hotel has an excellent address. My wife and I stayed there for three nights during the firs days of May and we were not disappointed. Everything was wonderful and the people of the Hotel helped us to enjoy more that beautiful city. During the check in they...

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Helpful?
Thank Lucklicker
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Lucklicker, First and foremost, Happy Anniversary again! I am glad the team treated you so well on such an important and special weekend. We're fortunate to have a team that takes their right (and responsibility) of empowerment seriously! I will be certain to pass along all your compliments to Tim Samples– he is an outstanding member of our team...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $277 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
candilips, 24 May 2017 | Read review
“Higher floor give for sure a nice view”
  • King-size bedroom
  • View from my bedroom
Swissotter, 23 May 2017 | Read review
“Get as high as possible to reduce street noise”
967mikee, 18 May 2017 | Read review
“Bring your own pillow if you like them smushy. ”
665sherriem, 15 May 2017 | Read review
“we were happy enough on the 15th floor”
ecollum7, 13 May 2017 | Read review
5 of 5
Expedia.com
US$399* /night
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Booking.comUS$399
TravelocityUS$399
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*Disclaimer
Prices are for 1 room, 2 adults
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