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The James Chicago

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#45 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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The James Chicago
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3,115 Reviews from our TripAdvisor Community

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Showing 2,942: English reviews
Niles, Michigan
Reviewed 23 November 2014 via mobile

Stayed here fire a single night. Great location close to the Mag Mile, but I didn't think the room was anything special (except for the various bottles of liquor available for a price in the room bar). Don't get me wrong, it was comfortable but I wouldn't pay that price again. There are similar options near the Mile for a...

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Helpful?
Thank SunnyTrvlLvr
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear SunnyTrvlLvr, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am sorry to hear your comments regarding your visit; it is never our goal to provide an average experience, but to exceed your expectations and I am sorry that this did not happen for you. Please know that comments...

Brisbane, Queensland, Australia
Reviewed 22 November 2014

Stayed at the James for 5 nights. Front desk and door staff were good. Must mention the Concierge team were knowledgeable, very helpful going out of the way to please. Good hotel but busy. Good Gym facilities.

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Thank Binthu A
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Binthu A, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to read that you had a very enjoyable stay with us, thanks to our nicely appointed rooms and Gym, great location and very knowledgeable Concierge Team. Thank you again for writing and we look forward to...

Vancouver, Canada
Reviewed 22 November 2014

The James is "funky" in the best sense of the word. Unique rooms and amenities. Helpful staff. Excellent restaurant and bar. Can't beat the location. I have stayed here many times and will do so again.

Review collected in partnership with this hotel
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Helpful?
Thank Ken H
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ken H, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am pleased to hear that you enjoyed your most recent stay with us, and delighted to read your compliments of our rooms, restaurant and caring yet professional staff. I apologize for the miscommunication regarding the amenities in your...

Reviewed 21 November 2014 via mobile

I would highly recommend anybody to stay at the James Hotel in Chicago. This was our first time staying in Chicago but not in the United States and this hotel was one of the nicest and cleanest hotels we have stayed in. Friendly staff were helpful with directions, etc. Would definitely recommend this hotel and have recommended it to family...

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Thank J_Loughnan
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Melissa K, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you decided to stay with us on your first trip to Chicago, and appreciate your compliments of our clean rooms and friendly team. I hope that your first visit will no be your...

Reviewed 21 November 2014

Stayed here for two nights on a long-weekend treat. The location is phenomenal if high-end shopping is your thing. For me, I loved that it was within walking distance to dozens of restaurants & bars. The Grand L-train station is just a few blocks south-west and will get you to the fun stuff to the south in no time. The...

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Thank TOsooz
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear TOsooz, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that our comfortable rooms, great location and caring team members contributed to a very pleasant stay. I appreciate your candid feedback regarding the thermostat display in the Loft Suite so as to keep improving our...

Chicago
Reviewed 18 November 2014

Staff are very hospitable. I wish I could take more showers, because their Intelligent Nutrients shampoo, conditionner and body wash were refreshing, calming and well selected! Their hot apple cider at the front desk throught out the day was delicious.

Review collected in partnership with this hotel
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1Thank melodiej9
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear melodiej9, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a great experience, owing to our comfortable and spacious rooms, gluten free toiletries, in-room amenities, and complimentary hot apple cider. Thank you again for your generous recommendation of us to fellow travelers...

Reviewed 16 November 2014

This has been the best hotel I have ever stayed at. • Super friendly and accommodating staff • CLEAN lobby, elevators and rooms. Also modern decor. • The Apartment Room is very spacious with a dining table, kitchenette & mini bar, sofa with Smart TV, bedroom has own Smart TV as well. Bathroom is very spacious, clean and bright. •...

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Thank William O
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear William, Thank your for taking the time to share about your stay with us at The James Chicago. I am delighted to hear that you had a great time on your first visit of the city, and I appreciate your compliments of our in room amenities and complimentary Wifi. It is truly an honor to receive your compliments of...

Birmingham, Michigan
Reviewed 16 November 2014

I recently stayed at The James for a 3-day conference. I opted to stay here instead of the conference hotel which was a mere two blocks away. I had a king suite which was lovely and spacious. I had a corner room so it was nice and quiet and far from the elevators. The windows looked out into a courtyard...

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Thank Gatsby92
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Gatsby92, Thank you for taking the time to share about your recent stay with us at The James Chicago! I appreciate your compliments of our rooms, and am pleased to read that you felt pampered in your Studio Suite. I am also delighted to hear that you enjoyed your meal at David Birke's Primehouse and that Marvin toook great...

Reviewed 15 November 2014

Stayed at The James Hotel for six nights in November. First things first, the bedding was fantastic! We slept fantastically. The location is excellent, the staff very polite and helpful, and the King guest room larger and appointed to a ver high standard. We would stay here again with out hesitation and thank the staff for making our first trip...

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1Thank gb19692014
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear gb19692014, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly honored to hear that you had such a great visit, thanks to our convenient location and well appointed rooms, but most of all, the service provided by our team. Thank you again for writing and we look...

Chicago
Reviewed 15 November 2014

Very impressed with every aspect of stay from arrival to departure. Love the location. Within walking distance to everything. Room service very efficient and excellent food. Will certainly stay again.

Review collected in partnership with this hotel
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1Thank rayejeanb
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear rayejeanb, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a great time while in Chicago, and pleased to read your compliments of our location, cuisine and efficient service provided by our In-Room Dining team members! Thank you again for writing and...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Enjoy convenience at your fingertips with The James Hotels Mobile App and in-room tablet powered by KEYPR offering an intuitive way to discover our amenities and services. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $268 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
22 questions
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Questions? Get answers from The James Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might be worth paying extra for a loft.”
BersCJ, 25 Apr 2017 | Read review
“Do not stay on the streetside as the windows are poor at keeping out any noise.”
A425RAroberts, 24 Apr 2017 | Read review
“Mold in shower unacceptable”
PiedpiperTheVillages, 21 Apr 2017 | Read review
“Get turn down service.”
Dukeylips, 21 Apr 2017 | Read review
“Excellent and quiet”
anthonydJ9242GJ, 15 Apr 2017 | Read review
5 of 5