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The James Chicago

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#44 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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The James Chicago
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3,063 Reviews from our TripAdvisor Community

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Showing 2,893: English reviews
Auckland, New Zealand
Reviewed 15 September 2014

But with The James it is a huge advantage. I'm not very familiar with the city but this turned out to be about as close to everything as it's possible to get...and still be quiet and peaceful. A friend who had lived in Chicago was visiting the city a few weeks later and I recommended The James. He knew the...

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Helpful?
1Thank 300Trade_up
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear 300Trade_Up, Thank your for taking the time to share about your stay with us at The James Chicago. It is truly an honor to receive your compliments of our staff; I am proud that their excellent service was truly the standout of your visit. Additionally, I am glad that you were able to experience some of our sister hotels...

Dublin, Ireland
Reviewed 14 September 2014

Just returned home from a week in Chicago and we stayed at this great hotel. We booked the James based on reviews which we had read on tripadvisor as we didn't know the area. What a great location to find ourselves in. We had our pregnant daughter in law with us on holiday and we were thinking we would have...

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1Thank JoyChristina
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear JoyChristina, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is an honor to hear that you had a great visit with us, thanks to our convenient location and especially our helpful team. Thank you for your compliments of our housekeeping team; I have shared your comments with them....

London, United Kingdom
Reviewed 13 September 2014 via mobile

The building was probably constructed as Howard Johnson's or similar as, although it's hip, cool and trendy, it doesn't have the build quality of other hotels for the same price locally. The beds and linens are very comfy but I do miss the turn down that was standard last year but the sofa in the suites is an instrument of...

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Helpful?
Thank Muzza5303
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Muzza5303, Thank you for taking the time to share about your recent stay with us The James Chicago. I am sorry to hear your assessment of our building (we were actually an apartment building when constructed) but glad that despite this, you had an enjoyable stay thanks to our convenient location and friendly team. I am sorry for the...

Windsor, Ontario
Reviewed 11 September 2014

Arrived late on the Thursday. Check in was quick. Room was beautiful and quiet. Staff was always helpful with directions and cabs. Great location, easy walk to great restaurants and stores. Would definitely stay again!

Review collected in partnership with this hotel
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Helpful?
Thank Alan M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Alan M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that your stay was excellent, thanks to our convenient location, comfortable rooms, and most of all, our helpful team. Most of all, it is an honor that your first stay will not be your...

Reviewed 10 September 2014

Had a really exceptional stay at the James in Chicago. First of all, the hotel is located in the miracle mile shopping district. I enjoyed being so close to so many unique shops and national chain luxury stores. The hotel is absolutely unique. I found that the hotel staff went out of their way to make sure our stay was...

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Helpful?
Thank Thomas M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Thomas M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am truly humbled to hear that your stay was exceptional, thanks in part to the excellent servoice provided by our entire team. Additionally, thank you for your compliments of both our turndown service and especially David Burke's Primehouse--we...

Atlanta, Georgia, USA
Reviewed 10 September 2014

I really enjoyed this unique hotel! I went here with my son and only stayed one night but it was still great! They have a driver that will take you one way where ever you want to go (within reason) and he was very friendly! The location is super! We went to the Eataly which I highly recommend! The beds...

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Helpful?
Thank kathy r
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear kathy r, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted that our complimentary bottled water and car service made your visit a great one. Most of all, it is an honor that our front desk and driver delivered excellent service, which is the best compliment I...

Tennessee
Reviewed 10 September 2014

My husband has to travel to Chicago for business often and sometimes I fly in for a long weekend. One such weekend we stayed at The James and it has become one of our favorite hotels. It is a great location. There is only valet parking but it is located within walking distance of shopping, eating and lots of tourist...

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Helpful?
Thank deancie
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear deancie, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is an honor to hear that after your first visit, we have become one of your favorite hotels thanks in part to our very convenient location. It was a pleasure to have you and your husband stay with us,...

Rochelle, Illinois
Reviewed 10 September 2014

We booked this room through priceline. Other than a very negative conversation with the reservation agent at the hotel between the time of booking and our stay, everything was fabulous. Trendy rooms, comfy beds, nice amenities and the staff at this hotel treats guests like gold. Very conveniently located. Had a great stay here.

Review collected in partnership with this hotel
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Helpful?
Thank Kim M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Kim M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments, and delighted that you had a great visit, thanks to our convenient location, comfortable beds, and especially our outstanding team. I apologize for the experience you had with our reservations department, as this...

Fredericton NB
Reviewed 9 September 2014

my husband and I were going to Chicago on business and we decided to go a couple of days early to celebrate my 50th birthday and booked at the The James Chicago after reading trip advisor reviews and I am so happy that I did. I advised them that it was my birthday and upon arrival, there were cupcakes in...

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Helpful?
Thank olivehm
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear olivehm, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored by your compliments of your visit, and that our comfortable rooms, birthday amenity, and especially the service provided by our team made your experience a great one. It was truly our pleasure to have you here to...

Durham, United Kingdom
Reviewed 8 September 2014

This was our first stay in Chicago. The hotel is perfectly situated on the corner of the restaurant district and the Magnificent Mile. On arrival, we were greeted by a smiling, efficient member of staff at reception and handed complimentary breakfast vouchers. The breakfast menu was excellent, as was the service, however, there must be ‘levels’ of voucher. Ours stated...

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Helpful?
1Thank lisac5915
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear lisac5915, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate you for taking the time to give candid feedback of what you enjoyed during your visit; comments like yours help us to continually reevaluate our current procedures to maintain high levels of customer satisfaction. I am proud...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $227 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#17 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#31 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
21 questions
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Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is always better to avoid street noise”
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“Ask for an upper floor to lessen street noise.”
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“Apartment king suites are large enough for family of 4”
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“Get the Loft suite!”
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“ask for top floors”
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