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2018-01-28 2018-01-29
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    The James Chicago-Magnificent Mile

    55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
    (312) 337-1000
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    2018-01-28 2018-01-29
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    US$119
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    Traveller (604)
    Room & Suite (617)
    Dining (51)
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.5 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,436)
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    1,101 - 1,105 of 3,246 reviews

    Reviewed 2 June 2015

    Check-in: computers weren't cooperating, they needed to "reboot"...at 5pm when EVERYBODY wanted to check-in. -bell guys literally just stood there and said "hi" while I hauled my stuff to the lift - room service a mess. ordered steak frites...got the steak but no frites for...More

    3  Thank baygirlSanFrancisco
    Response from TheJamesChiGM, General Manager at The James Chicago-Magnificent MileResponded 14 June 2015

    Dear baygirlSanFrancisco, Thank you for your review .It is with your feedback that we are able to improve and provide a superior guest experience. I am sorry to hear the design and amenities in your guest room did not meet the standards you have come...More

    Reviewed 2 June 2015

    From the moment you walk up to the front doors, the service and hospitality at this hotel is great. You feel welcome immediately, everyone is very friendly and helpful. We had no issues checking in, we got our king room on the 8th floor within...More

    Thank eyoussef
    Response from TheJamesChiGM, General Manager at The James Chicago-Magnificent MileResponded 14 June 2015

    Dear Eyoussef , Thank you for your feedback. I’m happy to see that you had wonderful stay. It is nice that we provided you with excellent service and you had everything you need at the James! I look forward to meet you in person and...More

    Reviewed 1 June 2015

    We stayed here for our anniversary this past week. They made a mistake with the reservations and put us in a double bed room for the first night, which wasn't super comfortable, and mildly annoying. They moved us the next day, and it was fine....More

    Review collected in partnership with this hotel
    1  Thank amy p
    Response from TheJamesChiGM, General Manager at The James Chicago-Magnificent MileResponded 14 June 2015

    Dear Amy p, Thank you for your review. We greatly appreciate you joining us, and I'm very sorry to learn that your stay was less than exceptional. I appreciate your opinion on our rooms and hopefully during our next renovation that will be something we...More

    Reviewed 1 June 2015

    What sold me was the "turn down service" with cookies and milk for the kid, and we didn't even use it! Nor were we able to use the free bike rental because the weather was so bad. What we DID use were the free umbrellas...More

    Thank BigSea05
    Response from TheJamesChiGM, General Manager at The James Chicago-Magnificent MileResponded 14 June 2015

    Dear BigSea05 , Thank you for your great review. I'm happy to see that you had wonderful stay. It is nice that you took advantage of our location and you enjoyed your room. I'm looking forward to welcome you back. Thank you again, Stephen Blackford

    Reviewed 31 May 2015

    Between its location, just one block off Michigan Ave. and the caring people who work at the Hotel the James makes for the perfect Residence while in Chicago! The beds are extremely comfortable, the bar is a great place to pre game on a weekend...More

    Thank AlexsayshifromP
    Response from TheJamesChiGM, General Manager at The James Chicago-Magnificent MileResponded 14 June 2015

    Dear AlexsayshifromP Thank you for you review. I'm looking forward to welcome you back soon! Thank you again, Stephen Blackford

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$129 - US$384 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in Chicago
    • #16 Spa Hotel in Chicago
    • #26 Business Hotel in Chicago
    • #28 Family Hotel in Chicago
    • #33 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 297
    • Reservation Options
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    • Location
    • United States >
    • Illinois >
    • Chicago
    • Also Known As
    • James Chicago Hotel Chicago ,
    • James Hotel Chicago ,
    • Chicago James Hotel
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    Traveller (604)
    Room & Suite (617)
    Dining (51)
    Pool & Beach (2)
    Hotel & Grounds (369)
    Bathroom (70)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    190tug
    30 October 2017|
    AnswerShow all 2 answers
    Response from 1bunbun | Reviewed this property |
    Unfortunately I can’t answer this question, I have no clue as I didn’t use this service!
    0
    Votes
    Awaz J
    4 August 2017|
    AnswerShow all 2 answers
    Response from WoodburyKid | Reviewed this property |
    I would say it's not anti kid, but it's definitely an adult environment. Other than taking out the bikes there's probably not a lot of kid activities.
    0
    Votes
    bdu
    23 July 2017|
    AnswerShow all 4 answers
    Response from Andrea K | Reviewed this property |
    I agree on taking the Blue line - that's the most affordable. You could always grab a cab once you are downtown. Otherwise, the taxi/Uber/Lyft, etc. all end up costing about the same ($35-40). Shuttle services will charge... More
    2
    Votes
    Room Tips
    "Corner suites may be cold in winter"
    Read review
    "Make requests prior to your arrival. There seemed to be an issue with their operations outside of the normal..."
    Read review
    "Soft bed, but I still slept until 9 AM!"
    Read review
    "Tell them you don't want an ADA room."
    Read review
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