We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The James Chicago

Show Prices
#38 of 185 Hotels in Chicago
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,017 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The James Chicago
See the most recent reviews
Showing 2,849: English reviews
Rochester, Minnesota
Reviewed 16 April 2014 via mobile

The staff was exceptional...rooms were clean and beds are comfortable. Great area and good shopping around. Decent restaurants around as well. Would easily stay there again. Not terribly far from The Loop in Chicago.

 Report
Helpful?
Thank Tanya W
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Tanya W, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your visit thanks to our comfortable beds, but most of all due to the exceptional service provided by our entire team. It is an honor to hear that you would stay...

Chicago
Reviewed 16 April 2014

I have stayed at the James Chicago several times for business over the past 10-15 years. Every time my travel takes me to Chicago, the James is my first choice. Received an unexpected upgrade this time which just iced the cake. The staff are super friendly... quiet but helpful. Check-in/out is very fast. Gym this trip was a pleasant surprise....

Review collected in partnership with this hotel
 Report
Helpful?
Thank Matthew S
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Matthew S, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is humbling to hear that your have stayed with us several times before, and are your first choice in Chicago. I appreciate your compliments of our friendly team and glad that you experienced our gym during your latest...

Shell Knob, Missouri
Reviewed 14 April 2014

We wanted a hotel that was unique and infused with local color, and we sure hit the jackpot. The James Hotel is right off the Magnificent Mile and close to Rush Street, surrounded by wonderful places to eat and close to just about everything! From the moment we arrived, helped by the warm and friendly greeters who took our bags...

 Report
Helpful?
Thank Branco2012
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Branco2012, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is excellent to hear you enjoyed our comfortable rooms and amenities, and also our convenient location near the Magnificent Mile. Most of all, I appreciate your compliments of our entire team, especially Julie, and how their friendly service made...

Chicago
Reviewed 14 April 2014

This is a great hotel. The rooms are nice, the staff pleasant. The location is also very good. My only complaint (and it's small) is that there was no special turn down service as advertised. I would stay here again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Mark B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Mark B, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a great visit, thanks to our convenient location and our pleasant team. I apologize for any miscommunication regarding our turndown service; it is available and complimentary for all of our guests,...

Baltimore, Maryland
Reviewed 14 April 2014

We booked The James through Hotwire, so we had no idea which hotel we were reserving. It was a fantastic deal - great hotel, service and location. We have booked may hotels through Hotwire and Priceline, but this was by far the best.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Lindajill60
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Lindajill60, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is a true honor to hear that of the hotels you have booked via travel websites, we were your favorite. I appreciate your generous compliments of our friendly team and convenient location and that both attributed to a great...

Chicago, Illinois
Reviewed 14 April 2014

Great, modern beautiful hotel with modern luxury without being too fancy. The location is perfect and the staff knowledgeable. Walking distance from great shopping and restaurants. As a resident of the city, we stayed here to get a little escape.

Review collected in partnership with this hotel
 Report
Helpful?
Thank bpow514
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear bpow514, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your stay-cation with us, thanks to our convenient location. I appreciate your compliments of our team, and especially that they were helpful with various suggestions. Thank you again for staying with us,...

Columbus, Ohio
Reviewed 13 April 2014

The James was a wonderful location for a w/e getaway for 5 friends. Have to say I was disappointed in the housekeeping and some of the condition of the rooms. My friends had a room that actually had holes in the wall over the bed, where it looked like pictures had been. Not very attractive. The light over the bed...

 Report
Helpful?
Thank superrn_98
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear superrn_98, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am sorry to hear that the condition of the hotel is lacking in some aspects; this is certainly not the standard we set and I apologize for any inconvenience this caused. I am glad that despite this setback, you...

Davenport, Iowa
Reviewed 13 April 2014

Went to Chicago for a getaway from life. The location of the hotel was fantastic! I booked my stay via priceline and got a very good deal. After reading some reviews I was excited for my stay, but I have to say it did not live up to expectations. Our first room smelt awful, like sewer water. I don't know...

 Report
Helpful?
Thank Carly H
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Carly H, I would like to take this opportunity to apologize for the inconveniences you experienced while with us. As you noted, we are sorry for the issues you experienced and that you had to switch rooms as a result. Our team is always happy to assist with any request to find more comfortable accommodations and would never punish...

Reviewed 13 April 2014

The more modern decor may seem spartan to some but we liked it. Our room with 2 double beds (our son was with us) was not real large but very comfortable. The only place to sit (other than the beds) was a nook with a table or a long wooden bench along the windows so if you watched TV, you...

 Report
Helpful?
Thank Scott H
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Scott H, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you enjoyed your visit, thanks to our comfortable rooms, convenient location, and especially our friendly team. I apologize for the issue with the television, but glad that this did not detract from an...

Chicago
Reviewed 10 April 2014

I was in town for a conference. All of the rooms at the Mariott were booked. So I did my own research and found The James was close to the Mariott, looked contemporary/urban/hipster-ish and it had great reviews. I decided to risk it and book a stay (typically I would have gone with a larger chain hotel but The James...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Mary V
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Mary V, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your first visit with us, thanks to our convenient location to your conference and our boutique style. Most of all, we are honored by your generous recommendation of us to both...

1,080 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (505)
Viewed
Room/Suite (191)
Viewed
Hotel & Grounds (44)
Viewed
View from Room (13)
Viewed
Bathroom (61)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (184)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (7)
Viewed
Dining (8)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Near North Side
Palomar Chicago, a Kimpton Hotel
dana hotel and spa
#46 of 185 in Chicago
3,167 reviews
Show Prices
Show Prices
Show Prices
Gold Coast
Sofitel Chicago Magnificent Mile
Magnificent Mile
Omni Chicago Hotel
Omni Chicago Hotel
#29 of 185 in Chicago
3,087 reviews
Near North Side
Kinzie Hotel
Kinzie Hotel
#18 of 185 in Chicago
2,377 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: $167 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline, TripOnline SA, Travelocity, Cheap Tickets and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#26 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously, to get the best view, you want a higher floor.”
 of 5 bubbles clledbetter, 17 Jan 2017 | Read review
“Go to another hotel. There are several nearby....choose the Godfrey or the Palomar to start.”
 of 5 bubbles 552cherylc, 14 Jan 2017 | Read review
“Upper floors, courtyard facing has zero view but very quiet.”
 of 5 bubbles 433edwardg, 19 Dec 2016 | Read review
“stayed a number of times on different floors, all rooms great”
 of 5 bubbles bobbiew395, 6 Dec 2016 | Read review
“Avoid the room that have a view on a building with climatisation on the roof (groundback noise)”
 of 5 bubbles Nathalieeddy, 30 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay