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Residence Inn Chicago Downtown/River North

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Traveller (287)
Room & Suite (149)
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Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3 Star Hotel
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Additional information
Offers from Residence Inn Chicago Downtown/River North
Special Offer: Member Rates
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Offers from Residence Inn Chicago Downtown/River North
Special Offer: Member Rates
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,417)
There are newer reviews for Residence Inn Chicago Downtown/River North
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All reviewsbreakfast hostessgreat locationthe breakfast areafull kitchenriver northevery morningfree breakfastwithin walking distancebedroom suitepool and hot tubhot breakfastparking garagethe sofa bedtop floorhouse of bluesstreet levelyogurt
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431 - 435 of 1,339 reviews
Reviewed January 31, 2016

Great location and great service. Not a large suite but it had a nice kitchenette that was well furnished. Breakfast was available in the morning if you made it down. The staff taking care of it went out of their way to make sure you...More

Thank AMPWyo
Response from RiverNorthGM, Manager at Residence Inn Chicago Downtown/River NorthResponded February 6, 2016

Thank you for your great feedback! Our team works are to make every experience memorable for our guests and love it that they were successful during your stay. We look forward to an opportunity to see you again when you visit Chicago next. Best Regards,...More

Reviewed January 23, 2016

I travel to Chicago at least monthly and have been staying at this location or its next door sister, Springhill Suites, whichever is less expensive at the time of booking. The rooms have always been clean, the bed comfortable, and everything functional. I don't use...More

Thank Stepsite
Response from RiverNorthGM, Manager at Residence Inn Chicago Downtown/River NorthResponded January 26, 2016

We greatly appreciate the value feedback you have shared regarding your recent stay in our hotel. As we are consistently making improvements to the hotel to provide the best experience for our guest, we do whatever we can to ensure the impact to our guests...More

Reviewed January 21, 2016

This hotel is not currently offering a breakfast which is a big part of their offering. They will give you a juice and a 2 week old muffin but that is it. WORST of all is that according to the hotel they made a CONSCIOUS...More

7  Thank Barrovian70
Response from HIMidwayGM, Manager at Residence Inn Chicago Downtown/River NorthResponded January 22, 2016

Thank you for taking the time to share your thoughts regarding your recent experience at our hotel. We take the feedback of all of our guests very seriously and addressed the concerns you raised appropriately.We are always working to make improvements to the overall guest...More

Reviewed January 12, 2016

If you have seen all the reviews about the wonderful Ismeta who runs the breakfast room, you will have no trouble recognizing her. She greets everyone, remembers people's names and where they come from, and helps them to a good breakfast. In fact the breakfast...More

2  Thank TransylvanianGrl
Response from RiverNorthGM, Manager at Residence Inn Chicago Downtown/River NorthResponded February 6, 2016

Thank you for your review! Please come see us again! Best regards, Shaun FOM

Reviewed January 8, 2016 via mobile

Ms. Ismeta served breakfast every morning with a smile on her face greeting every customer that walks into the breakfast area. She made me feel special and like I was the only customer there, even though I wasn't. There was some days I was feeling...More

3  Thank Brittany C
Response from RiverNorthGM, Manager at Residence Inn Chicago Downtown/River NorthResponded February 6, 2016

Thank you for your review! We look forward to seeing you again soon.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$180 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Green Hotel in Chicago
#24 Romantic Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$180 - US$777 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Green Hotel in Chicago
#24 Romantic Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (287)
Room & Suite (149)
Dining (18)
Pool & Beach (1)
Questions & Answers
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Michele D
January 25, 2018|
AnswerShow all 6 answers
Response from 881virginia | Reviewed this property |
I concur with the other people who answered. The walk is easy, but do wear comfortable shoes. In the winter dress warmly because the wind off the lake can be brisk. Have fun--Chicago is a great city!!
0
Votes
Nuvia C
January 19, 2018|
AnswerShow all 5 answers
Response from Jim G | Reviewed this property |
The 2 bedroom suite we had was 1 king bed, 1 queen bed, and a sofa bed. We used the queen, had 2 teenagers share the king, and one on the sofa bed.
1
Vote
Room Tips
"Always check for free upgrades and high floor rooms!"
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"choose the one facing the Main road ."
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"The high floor city view studio rooms seem to have been renovated more recently, but if you have kids that..."
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"price of the hotel was good and staff was great"
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