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BEST WESTERN Plus Hawthorne Terrace Hotel

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#33 of 185 Hotels in Chicago
Certificate of Excellence
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BEST WESTERN Plus Hawthorne Terrace Hotel
BEST WESTERN Plus Hawthorne Terrace Hotel
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810 Reviews from our TripAdvisor Community

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Showing 786: English reviews
Chicago's North Shore, Illinois
Reviewed yesterday NEW

This is a wonderful place to stay in Lakeview. The area is full of restaurants and shops. Very easy to get downtown and Lake Michigan! Extremely friendly people in this area. This hotel has amazing suites!

Review collected in partnership with Best Western
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Helpful?
Thank robertsC4114ID
Indiana
Reviewed 6 days ago NEW

In a great neighborhood on Broadway Street in Chicago. Lots of interesting shops and restaurants nearby including a Treasure Island grocery store virtually next door. Room had hard wood floors and was quiet. Annoying heating sensor energy efficiency device meant the heating system seemed to be on auto pilot, not under guest control. Key system was not working when I...

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Helpful?
Thank 2Midwest
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our location is embedded on vibrant Lakeview East neighborhood of Chicago with one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, while allowing a short walk to Wrigley Field or Lake shore. Our team pays attention to details and ensures guest have a memorable stay. Mauricio Martins 773.244.3434 Hotel...

Saint Louis, Missouri
Reviewed 6 days ago NEW

We loved this sweet little hotel. Close to everything and great staff. Our only complaint were beds were hard, but staff gave us a comforter to sleep on top to aid with this difficulty! Breakfast had many healthy options. We sat in lobby in front of the fire and really enjoyed our stay!

Review collected in partnership with Best Western
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Helpful?
Thank MamaShuk
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our staff truly cares with Genuine hospitality. See you soon. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Reviewed 1 week ago via mobile

The hotel is on a beautiful neighborhood. Good to walk and check local businesses! Its close to big city, 20 min ride. Use UBER its cheaper:) The room was decent and had a comfortable bed. I will definitely come back😉

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Helpful?
Thank Laura C
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, It’s really good to read your review. Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; Endless choices for breakfast; bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture to all...

Mishawaka, Indiana
Reviewed 1 week ago

Excellent quality and service. The team accomdated and stepped above standard. I would love to visit again hopefully; soon so we can enjoy the spa on the next visit. Having the parking next door was a great help as well. Thanks!

Review collected in partnership with this hotel
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Helpful?
Thank dwilli3570
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read your review and would enjoy to welcome you back. Our staff truly cares with Genuine hospitality, allowing you to choose us for all future stays. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Milwaukee, Wisconsin
Reviewed 1 week ago

Great friendly staff, comfortable and clean rooms, and very convenient location! Had the room for 2 nights, housekeeping was very accommodating to when we needed our room clean! Breakfast area was a nice touch!

Review collected in partnership with this hotel
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Helpful?
Thank Richard R
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, It’s really good to read your review. Besides the complimentary amenities we offer such as: the Flawless WIFI; Business Center; Endless choices for breakfast; bottles of water; newspapers and so much more, it’s our exclusive location that truly makes you feel at home, along with the outstanding staff displaying a genuine and caring culture to all...

Omaha, Nebraska
Reviewed 2 weeks ago

Coming back at night, the room was nice and clean and the lights were on so you could see once you got into your room. The cleaning staff was great! We were in town for Christmas with family. The front desk employees were very friendly. the breakfast foods were very good also.

Review collected in partnership with this hotel
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Helpful?
Thank Janice S
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for your review, Our staff truly cares with Genuine hospitality. See you soon. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Wisconsin
Reviewed 2 weeks ago

The location is great! Walking distance to many restaurants, clubs, stores etc. The rooms are VERY nice and the beds are comfy. Everything was very clean and looked very nice. The only negative thing was the breakfast. Breakfast is served until 10am, when we went down at 9am, the coffee was cold, the 2 eggs that were left were burnt,...

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Helpful?
Thank rickolig
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, I would like to personally ensure that there is no doubt that we appreciate your choice in choosing BWHT, and the trust that goes along with this. We will share your constructive comments with our staff to demonstrate the importance of appreciating "every guest, every time". It will also enlighten our team to understand how very...

Austin, Texas
Reviewed 2 weeks ago

Great hotel. Some of the best staff that I have gotten to met. Very attentive and knowledgeable. The room was very comfortable, loved the shower! Room was equipped with basic kitchen tools as well. Breakfast in building to was eh. But everything else was great.

Review collected in partnership with Best Western
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Helpful?
Thank corydavis08
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are delighted to read your review. The Hotel location is surely exclusive and our staff truly cares in providing a positive and memorable experience. Mauricio Martins 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

Indianapolis, United States
Reviewed 2 weeks ago

Wanted a hotel that was close to everything that Lakeview and Wrigleyville had to offer. The location is amazing - everything is so close! Best Western is not my first hotel chain choice but this hotel was definately a nice surprise. Fully deserving of the good reviews that others have given - its clean, well maintained, and the rooms are...

Review collected in partnership with Best Western
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Helpful?
Thank davidmN286SP
bwht, General Manager at BEST WESTERN Plus Hawthorne Terrace Hotel, responded to this review

Thank you for sharing, We are extremely pleased to read you review, our location is certainly unique in one of the Best Neighborhoods of Chicago. Now that you have "discovered" us, we would sincerely enjoy to be your preferred Hotel. Best wishes for 2017! Mauricio Martins General Manager 773.244.3434 Hotel 773.634.8500 Office mmartins@hawthorneterrace.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
When you stay at Hawthorne Terrace, you become a part of an amazing community - a community with great heart, culture and a passion for diverse experiences, all nestled in the vibrant Lakeview East neighborhood of Chicago. Whether you seek adventurous dining, a vigorous run along Chicago's lake shore, one-of-a-kind boutique shops, a late night club scene, or coffee and a quiet evening stroll, Hawthorne Terrace is your threshold to this extraordinary community where we encourage you to Live. Play. Stay. Like a Local. ... more   less 

Additional Information about BEST WESTERN Plus Hawthorne Terrace Hotel

Address: 3434 N Broadway Avenue, Chicago, IL 60657-2516
Region: United States > Illinois > Chicago > Lakeview
Price Range: $129 - $542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Hawthorne Terrace Hotel 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Travelocity so you can book your BEST WESTERN Plus Hawthorne Terrace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Chicago
Best Western Chicago
Chicago Best Western
Hotel Style:
#20 Family Hotel in Chicago
#59 Romantic Hotel in Chicago
#72 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and other travellers.
7 questions
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Wisconsin
Indianapolis, Indiana
1 month ago
6 months ago
Massachusetts
7 months ago
Huntington, West Virginia

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Questions? Get answers from BEST WESTERN Plus Hawthorne Terrace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room is quieter. Ask to be away from garbage bins in alley (see other reviews)”
 of 5 bubbles 2Midwest, 16 Jan 2017 | Read review
“The higher the floor the better 4th floor for me”
 of 5 bubbles 103jesusc, 20 Nov 2016 | Read review
“Cheo McNeal and the rest of the staff are great!”
 of 5 bubbles stevefugiel, 29 Oct 2016 | Read review
“Try to get a room that doesn't over-look the parking garage, as it's really LIGHT in the room at night DESPITE the wooden "shutters".”
 of 5 bubbles 353shirleyr, 29 Oct 2016 | Read review
“There is no room service, but there is a small refrigerator in the room”
 of 5 bubbles G0ldlion, 28 Oct 2016 | Read review
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