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Chicago's Essex Inn

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Traveller (551)
Room & Suite (492)
Pool & Beach (14)
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Overview
  • Excellent18%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
“grant park”(246 reviews)
“michigan avenue”(106 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Heated pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (2,114)
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699
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All reviewsgrant parkthe museum campusmichigan avenuesoldier fieldheating systembuckingham fountainwithin walking distancenavy pierwillis towerexercise roomthe loopart institutethe beanview of the lakefew blocksthe magnificent milecoffee maker
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31 - 35 of 1,809 reviews
Reviewed March 14, 2018

I have NEVER reviewed a hotel before but I felt I had to warn others from this hotel. The carpets are filthy, the sheets were not changed and the shower had used bottles of shampoo and cream rinse in it. Sleeping was impossible as the...More

3  Thank thebrothersmom
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded April 26, 2018

Hi thebrothersmom, Thank you for your review. We are very sorry to hear that we failed to give you the same experience that has won us so many loyal repeat guests. While we pride ourselves on our service, your experience is evidence that we can...More

Reviewed March 14, 2018 via mobile

I had a very nice stay. Pleasantly surprised at how nice it was for the cost. Staff was friendly. Location was incredible. Close enough to everything to walk but far enough that parking was reasonable.

1  Thank Kaitlin W
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded April 26, 2018

Hi Kaitlin W, Thank you for sharing your experience with our staff! Your feedback is always welcome. Chicago’s Essex Inn, your key to the city!

Reviewed March 12, 2018

Ok hotel in Chicago in need of a refurbishments. Our room was a bit outdated but ok. We did have some view of the lac with big floor to ceiling windows. There is a building, construction site right outside the hotel but we could not...More

1  Thank David F
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded April 26, 2018

Hi David F, Thank you for sharing your review with our future guest! I will make sure I share this review with my staff and the management team. We will use this feedback as a guide to improve upon our practices. Thank you again for...More

Reviewed March 3, 2018 via mobile

Is a great location, near the lake near millennium park, near the L, Near several great restaurants, and a short walk to the loop, nice and quiet, great lake views from many of the rooms, although I was some building work going on and it...More

1  Thank Touringmuso8
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded April 26, 2018

Hi Touringmuso8, Thank you for sharing your experience with our staff! Your feedback is always welcome. Chicago’s Essex Inn, your key to the city!

Reviewed March 2, 2018 via mobile

It was such a bad choice of hotel. People were yelling and laughing very loudly at night, we barely slept, bed wasn’t comfortable at all, and curtains were teared up. We checked out the next day and reserved in another hotel. Would never recommend it...More

1  Thank Hind I
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded April 26, 2018

Hi Hind I, Thank you for taking the time to share your feedback with us. In a big city like Chicago, especially downtown it is extremely difficult to escape from the noise of the street or people. I do want to mention we have staff...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$159 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (551)
Room & Suite (492)
Pool & Beach (14)
Dining (6)
Amenities (8)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Fileeta C
February 13, 2018|
AnswerShow all 9 answers
Response from Henrique C | Reviewed this property |
You must pay and it is very expensive. Hoje to your left no the same street and you Will find a parking for only $10 overnight
1
Vote
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MaRy D
January 18, 2018|
AnswerShow all 2 answers
Response from EssexInnChicago | Property representative |
Hi MaRy D, Thank you for your interest in the Essex Inn. The hotel does NOT have a pool currently. However, we are at a prime location and would be happy to assist you in finding a local pool nearby.
0
Votes
Rebecca T
August 30, 2017|
AnswerShow all 6 answers
Response from EssexInnChicago | Property representative |
Hi Rebecca, the property offers valet parking for 60.00 per night with unlimited in and out privileges. There is also the option for public parking behind the property on 8th and Wabash for 35.00 per night based on... More
1
Vote
Room Tips
"Overpriced and not worth it!"
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"Very good views on Willis Tower, great place :)"
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"The king suite has two walls of windows for a great view"
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"Choose another hotel!"
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