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Chicago's Essex Inn

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1 room 2 adults 0 children
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1,914 Reviews from our TripAdvisor Community

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Showing 1,652: English reviews
Bromley, United Kingdom
Reviewed 14 November 2014

We stayed here as one of many hotels on a Cosmos 'Dixieland and Rhythm' tour, adding two extra days at the beginning in this the chosen hotel. It's a little tired but the room was large, clean and the beds very comfy. It is ideally placed on South Michigan Avenue, leaving the hotel and turning left takes you eventually to...

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Helpful?
1Thank debbie t
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Debbie T, Here at Chicago’s Essex Inn we strive to do our best to make sure all of our guests have an enjoyable and comfortable stay, but in this case it didn't happen. Guest feedback, both positive and negative, helps us to be better and improve upon what we do. We take all the guest concerns especially ones regarding guest...

Helsinki
Reviewed 11 November 2014

Wau! Our visit served as a lesson on cultural differences and I would like to share it with you!! Now afterwards, I am happy we were able to follow the following: I know that american service sector people are not paid well. I suppose it also means that people are working part time or temporarily in various jobs, and hotel...

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Thank Turo50
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

I would like to thank you for sharing your comments with us; it is helpful to us to receive both positive and negative feedback. Part of our company’s mission is to provide excellent service through continuous improvement. We loved to hear that you truly enjoyed the location of our property and all the amenities we have to offer. On the...

Reviewed 10 November 2014

I read some bad reviews about this hotel. Its a older hotel but the room was very good. Staff was helpfull and friendly. We were right in the middle of every thing. My daughter was looking at a colage and the hotel was a great centeral location. Enjoyed the pool also.Good value

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1Thank Michelle D
Derby, United Kingdom
Reviewed 6 November 2014

The hotel is in a really good location, really close to the lake side and all the local attractions were within easy walking distance. We stayed for 2 days and found the staff were very helpful and the room was perfectly adequate and value for money

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2Thank Gail T
Reviewed 5 November 2014 via mobile

I stay here every other year for a trade show at McCormick. I love staying here. Staff is amazing, food in LM restaurant next door is phenomenal, and the staff there is amazing too. I give all of them high marks! Yes, the hotel is old but location is good and room was very clean! I will always come back...

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1Thank Susan F
Toronto, Canada
Reviewed 4 November 2014

I was in town for the recent rugby match and found the location in relation to Museum Campus to be really convenient. The rooms are a worn but are a decent size, although the bathrooms are pretty tiny. It is also one of the few hotels I've stayed in where the windows open which was great. The staff were all...

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Thank southerncross24
Rugby, United Kingdom
Reviewed 2 November 2014

Fairly typical for a city hotel. The room was a decent enough size for me, comfortable, and afforded me a good nights sleep despite the city noises outside. The staff were friendly especially the lovely lady on reception who helped me get my wi-fi sorted on my smart phone. The bathroom was compact but was clean and had everything I...

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Thank MouseB_21
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Thank you for taking the time to review our Hotel and for your kind words. I am glad that you enjoyed the location of our property and helpfulness of our staff. We strive on providing excellent customer service to our guest every day. We truly appreciate your feedback!

Reviewed 31 October 2014

This hotel has seen better days. It is dingy and worn upon entering and the rooms are no better. Upon arriving with reservations, made well in advance, we were informed that the only room left with 2 beds would be on the 'smoking' floor. WOW! i was unaware that smoking floors were still available in Illinois, but was informed that...

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1Thank TaunyaGrace
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear TaunyaGrace, I appreciate your feedback and taking the time to review our Hotel. I am happy that you liked the location and found our staff accommodating. I apologize for your experience with the smoking room. If you decide to give us another chance when returning to Chicago please contact me directly at lbarker@essexinn.com. We would love the opportunity to...

Kitchener, Ontario, Canada
Reviewed 30 October 2014

We stayed at Chicago's Essex Inn from October 25 to October 28, 2014. The hotel is older I guess but I found the lobby and rooms to be updated. The shower seemed a bit old and mildewy, but not bad enough to affect my opinion too much. The location was good. Very close to Museum Campus, further away from the...

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Thank Kaileigh S
Fort Myers, Florida
Reviewed 29 October 2014

The Essex Inn is conveniently located on Michigan Ave, across the street from the park and right on the bus/trolly line. It is an older hotel and could use some "sprucing up". The biggest complaint was the heating in the rooms. You have no control over the temperature, and we nearly roasted Thank goodness we had one small window that...

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3Thank sallysue1279
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Sallysue1279, We appreciate your feedback and are very happy you enjoyed the location of our Hotel. I am so sorry about your experience with our heating system. We do take all of our guests' suggestions seriously and are currently looking at different possible solutions for the future. Again, we thank you for your feedback and hope you consider visiting...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $132 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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Questions & Answers

Here's what travellers have asked, with answers from Chicago's Essex Inn staff and other travellers.
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Questions? Get answers from Chicago's Essex Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed here to enjoy Buddy Guy's Legends Bar...within walking distance easily!”
 of 5 bubbles korys722, 17 Mar 2017 | Read review
“construction could be a problem. typically lasts form 8am - 4pm”
 of 5 bubbles RCRUNCHY, 24 Feb 2017 | Read review
“Get a high up room for a view of streets”
 of 5 bubbles cbcomponents, 1 Jan 2017 | Read review
“The hotel needs an update”
 of 5 bubbles Sana-ali, 17 Nov 2016 | Read review
“Best views facing Michigan Ave.”
 of 5 bubbles jimcC2047MD, 11 Nov 2016 | Read review
5 of 5