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Chicago's Essex Inn

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Traveller (551)
Room & Suite (492)
Pool & Beach (14)
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Overview
  • Excellent18%
  • Very good42%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
“grant park”(246 reviews)
“michigan avenue”(106 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Heated pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Reviews (2,114)
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333
699
432
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All reviewsgrant parkthe museum campusmichigan avenuesoldier fieldheating systembuckingham fountainwithin walking distancenavy pierwillis towerexercise roomthe loopart institutethe beanview of the lakefew blocksthe magnificent milecoffee maker
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771 - 775 of 1,809 reviews
Reviewed December 25, 2014 via mobile

Walking distance to Soldier Field, Cloud Gate (the bean) and the Magnificent Mile. Best price found for this location!! Would stay again if going to see a Bears game, or just for touring Chicago! Hotel room was fairly typical - 2 double beds, enough space...More

Thank dominicanlove4
Response from CEssexInn, Manager at Chicago's Essex InnResponded December 28, 2014

Dear Dominicanlove4, Thank you for your comments and we are glad to hear you enjoyed your stay with us! We hope to see you back again soon!

Reviewed December 24, 2014

Beautiful/contemporary furniture in the lobby & in our room; the room was small, quaint & comfortable, beds were smaller than I thought they would be but nice & comfortable, my sister felt the bed was too hard & she didn't sleep well, the heating system...More

Thank Nicole3169
Response from CEssexInn, Manager at Chicago's Essex InnResponded December 28, 2014

Dear Nicole3169, Thank you for your review. We are sad to hear that you did not have good experience with our Front Desk staff. We definitely strive to provide excellent customer service to every guest and will use your review as a training opportunity. Please...More

Reviewed December 22, 2014

My husband and I took our daughter, granddaughter and boyfriend for her/their birthday/Christmas gift. We took the train from Michigan and glad we did. Their are definite pros and cons to this hotel. We were on the ninth floor and stayed in the family suite....More

Thank MJD1984
Response from CEssexInn, Manager at Chicago's Essex InnResponded December 28, 2014

Dear MJD1984, We are truly sorry about all the issues you have experienced during your stay in our hotel. We would like to discuss the details with you in person. Please contact us at jscott@essexinn.com. Thank you!

Reviewed December 19, 2014 via mobile

This is the second year I have stayed at the Essex when in Chicago for a conference. It is in an excellent location, was clean and very fairly priced. I would recommend a stay here and will be back! When booking just check to make...More

Thank Chris B
Response from CEssexInn, Manager at Chicago's Essex InnResponded December 28, 2014

Dear Chris B, We truly appreciate your review and are happy to hear that you were satisfied with your stay this year again! We will keep up the good work and hopefully see you again next year!

Reviewed December 17, 2014

This was a fantastic location and the price was great! The staff were extremely helpful and friendly, check-in and out were simple. The rooms were clean for the most part. The hotel is very centrally located. The only downside was the cost of parking, but...More

2  Thank mesagrunt
Response from CEssexInn, Manager at Chicago's Essex InnResponded December 28, 2014

Dear Mesagrunt, Thank you for your review. We are pleased that you enjoyed your stay with us. Yes, unfortunately, the parking cost in Chicago is quite high and the price of overnight parking in our hotel is up to par with other hotels located downtown....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$159 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$159 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (551)
Room & Suite (492)
Pool & Beach (14)
Dining (6)
Amenities (8)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Fileeta C
February 13, 2018|
AnswerShow all 9 answers
Response from Henrique C | Reviewed this property |
You must pay and it is very expensive. Hoje to your left no the same street and you Will find a parking for only $10 overnight
1
Vote
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MaRy D
January 18, 2018|
AnswerShow all 2 answers
Response from EssexInnChicago | Property representative |
Hi MaRy D, Thank you for your interest in the Essex Inn. The hotel does NOT have a pool currently. However, we are at a prime location and would be happy to assist you in finding a local pool nearby.
0
Votes
Rebecca T
August 30, 2017|
AnswerShow all 6 answers
Response from EssexInnChicago | Property representative |
Hi Rebecca, the property offers valet parking for 60.00 per night with unlimited in and out privileges. There is also the option for public parking behind the property on 8th and Wabash for 35.00 per night based on... More
1
Vote
Room Tips
"Overpriced and not worth it!"
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"Very good views on Willis Tower, great place :)"
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"The king suite has two walls of windows for a great view"
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"Choose another hotel!"
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