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Hilton Chicago

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#95 of 188 Hotels in Chicago
GreenLeadersSilver level
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4,567 Reviews from our TripAdvisor Community

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Showing 4,250: English reviews
Danville, CA
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

Location: super convenient. Right across the street from the park, walking distance to the mile loop, great restaurants nearby. There was also a cvs/walgreen nearby which I always look for on trips. Starbucks and Peet's coffee right next to each other on the next block! Transportation: never had problem getting a cab. I think there was a subway station on... More 

Helpful?
Thank Jingrong
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Well this was a great hotel. I literally walked outside and crossed the street to check out the parks near by. Near State Street which was a big plus. Hungry? well just walk around the corner or dine in at its yummylicious restaurant. I walked everywhere in Downtown as everything was close. Willis Tower, Giordanos, shopping centers, Navy Pier, parks... More 

Helpful?
Thank Krlz K
Ajijic, Mexico
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 days ago NEW

The hotel has spruced up with a reno... have been staying here since 1979 during Thanksgiving week... the absence of a decent dining room is maddening. In inclimate weather, one still needs to eat, but there is only very lite fare here. Will not stay again. Primarily because of the lack of a good dining room. Check in was great,... More 

Helpful?
Thank Blueknowser
Reno, Nevada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 days ago NEW

This hotel is in a great location. The Field Museum and Shedd Aquarium are five blocks to the south, and Millennium Park is five blocks to the north. The accommodations are very nice and there is an excellent bar on site. We would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Julie D
Minneapolis, Minnesota
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Spent the holiday at the Hilton . Great central location and super helpful staff. They were very helpful on suggesting activities and providing other assistance . We only had a couple of meals in the hotel but the foid was very good.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank golfguyhngc
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed our food offering. It’s always good to... More 

South Elgin, Illinois
1 review
Reviewed 4 days ago NEW

Very happy with our choice to stay here. Great views of the lake, Navy Pier, parks, and museum campus. Staff was very friendly and helpful. Hotel and room was clean. Bed was comfortable and slept well. Bathroom was a bit worn feeling, but clean. Would definitely recommend it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank E2231SCbrianb
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your comfortable room accommodations. It’s always good... More 

1 review
Reviewed 4 days ago NEW

We were out on the 2nd day of our stay from 8:45am-3:30pm and the room was never made up. I called housecleaning and they said they were leaving at 4:30pm so they only had a 1-hour window to clean left. However, I needed the room to get ready for an event during that 1 hour, so our room was never... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank andreabI2445ZM
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments. It appears that we fell short in meeting your expectations during your visit and for this we sincerely apologize. Please be assured, we at the Hilton Chicago pride ourselves on meeting and exceeding guest expectations and our commitment to excellence in service and take it very seriously... More 

Blackburn, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 days ago NEW

The hotel is very classy with huge chandeliers in the lobby. We had an executive room with 2 queen beds and 2 full bathrooms. The room was very clean and comfortable although our beds were never made and the towels were not replenished during our 3-day stay. As we had spent over 18 hours travelling we ordered room service when... More 

Helpful?
Thank KarenHR
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments. It was a pleasure to receive your comments and to learn of your appreciation of our classy hotel. I was pleased to hear you enjoyed your comfortable room accommodations. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always... More 

Atlanta, Georgia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

My family had such an awesome time staying at the fabulous Chicago Hilton on Michigan ave..As always we received such wonderful service..We always feel like we're royalty..Everyone is so helpful and extremely courteous, to make sure your stay is memorable... The rooms our very clean and loaded with all the necessary amenities...My view of Lake Michigan keeps me coming back... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Debra M
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your room accommodations. It’s always good to hear... More 

Chicago, Illinois
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

This hotel is tired and in major need of renovation. Water smelled from tap in our room and my parents room next door. Could hear everything in the next room and out into the hallway. Room was old and beds were small. Front desk staff was not helpful and seemed uninterested in our stay. Really can't recommend this hotel at... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank atlpurcy
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments. It appears that we fell short in meeting your expectations during your visit and for this we sincerely apologize. Please be assured, we at the Hilton Chicago pride ourselves on meeting and exceeding guest expectations and our commitment to excellence in service and take it very seriously... More 

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $142 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Travelocity, Hotels.com, Priceline, HotelsforEveryone, Odigeo and Jetsetter so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#61 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
50 questions
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Ramstein-Miesenbach, Germany
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1 month ago
Orange County, California
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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the east side are best view for park,lake. West side great view for the city. Very quiet hotel. which is good.”
 of 5 bubbles krlzk, 1 Dec 2016 | Read review
“Front of the hotel has views, but are street noisy all night”
 of 5 bubbles Blueknowser, 1 Dec 2016 | Read review
“Rooms at the front of the hotel facing Michigan Avenue have a view of the water and the higher you are the better the view.”
 of 5 bubbles colina982, 26 Nov 2016 | Read review
“Ask for a lake view, otherwise yu may be looking at a wall.”
 of 5 bubbles gradyguy, 22 Nov 2016 | Read review
“East facing rooms have a view if the lake”
 of 5 bubbles Y5600ETkeithw, 22 Nov 2016 | Read review
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