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Hilton Chicago

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#95 of 187 Hotels in Chicago
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hilton Chicago
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4,750 Reviews from our TripAdvisor Community

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Showing 4,423: English reviews
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Reviewed 2 days ago NEWvia mobile

Our stay at the Hilton Chicago was an enjoyable experience for both my wife and I. Mainly because of one fantastic front desk Employee named Martha Reed. She gave us a warm welcome and pleasing smile. We were greatly impressed by her knowledge, professionalism and genuine courtesy. She served us beyond the call of duty to make our first visit...

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Helpful?
Thank faithrunners
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff especially, Martha. I was pleased to hear you had an enjoyable experience! It’s always good...

HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Stayed at this hotel for 3 nights and it was a charming place. There was a wedding on the day of our arrival so there was hundreds of people everywhere near reception but once we got to reception we were greeted with a welcoming greeting with a smile which goes a long way. Our room was spacious enough plus your...

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1Thank Blaino316
About Hotel's Favourite Review
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoyed your stay. It’s always good to hear...

Fountain Valley, United States
Reviewed 2 days ago NEW

The Hilton Chicago opened its doors in 1923 as the Stevens. Boasting 3000 guest rooms, it was the biggest hotel in the world at the time. It has since undergone renovations and modernization, but still hold all of the charm of the golden area in which it was designed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank williamsV5049UE
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful historic hotel. I was pleased to hear you enjoyed your stay. It’s always good to hear we are meeting the expectations our guests come to expect...

Johnstown, Pennsylvania
Reviewed 2 days ago NEWvia mobile

Excellent rooms and very polite staff The food is always great and the numerous amenities are a wonderful plus. I stay here occasionally on business and always look forward to the stay. You will not be disappointed

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Helpful?
Thank crsay
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed the amenities we offer! It’s always good to...

Baltimore, Maryland
Reviewed 2 days ago NEW

The location was close to the Harrison Red line Station with food restaurants nearby. The accommodations were nice but a little chilly. The staff was friendly and accommodating. The price was competitive (best value of the other hotels I selected). Overall, it was a great stay !

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank businesstripgues2017
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you enjoyed your stay! It’s always good to hear we...

Boylston, United States
Reviewed 6 days ago NEW

Stayed here for a Business Group Summit. Beautiful Historic Hotel with all the modern touches. Conference/ Ball Room facilities are way beyond the ordinary. Great Gym & Pool facilites on 8th floor with lots of glass and views of the City. Great location and Value.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank scotteQ5052KO
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our beautiful historic hotel and location. I was pleased to hear you enjoyed your stay! It’s always good to hear we are meeting the expectations our guests come...

Reviewed 6 days ago NEW

The beds are great in this hotel, but the rooms are terrible. Dirty and unkept. The room was terribly hot and you could not get airconditioning, it was turned off for the season. The bathroom was very small, you would not be able to get 2 people in it.

Review collected in partnership with Hilton Hotels & Resorts
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Thank debg199
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. I am very sorry for the accommodations and the over all appearance of your room. The only way we can make improvements is to hear feedback like yours. We look forward to many more years of serving you in...

Moraga, United States
Reviewed 1 week ago

Close to trains and restaurants, great service, friendly staff and a beautiful historic hotel. There is so much to do and see in Chicago and this hotel's location makes it easy to get where you want to go. We always stay at The Chicago Hilton when in town!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer D
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always pleased to hear positive feedback from our guests. I’m so pleased to hear you enjoyed your our great service and friendly staff. We look forward to your future visits! Sincerely, Kathy Heneghan Hotel Manager

FL, United States
Reviewed 1 week ago

Was here on a business trip, and I usually pick my hotels, as I'm a Marriott Rewards member. But this, Hilton was exceptional and exceeded my expectations. Rooms are great for family stays. Near many local attractions and eateries. And the Train is a short walk directly to MDW (midway)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank W7813HQrichardc
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. We are always thrilled to hear positive feedback from our guests. I'm happy you enjoyed your room accommodations and that we exceed your expectations. We look forward to your future visits! Sincerely, Kathy Heneghan Hotel Manager

Denver
Reviewed 1 week ago

The room was hot. Couldn't cool it down. The view of the lake was great but the windows were so dirty is wasn't as good as it could have been. It's nice to look over the park but everything we wanted to do was in River North. Nothing around the property.

Review collected in partnership with Hilton Hotels & Resorts
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Thank markbR4907MI
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay especially, with your guestroom accommodations. Your experience is not the normal high level of service we provide or are known for. I hope you had an opportunity to speak to...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $235 - $603 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
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Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#59 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago staff and other travellers.
59 questions
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London, United Kingdom
Ramstein-Miesenbach, Germany
over a year ago
Murray, Kentucky, United States
5 months ago
Orange County, California

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Questions? Get answers from Hilton Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors with lake view”
 of 5 bubbles trevorw896, 19 Mar 2017 | Read review
“All rooms are good but the ones facing the lake have the best view.”
 of 5 bubbles ScubaZone, 17 Mar 2017 | Read review
“We had a corner room on a higher floor - very quiet!!”
 of 5 bubbles I3283LUsusanp, 14 Mar 2017 | Read review
“they have big rooms ,can accomodate 4 persons , 2 king sized beds and 2 bathrooms”
 of 5 bubbles mohamedes71, 13 Mar 2017 | Read review
“join hilton honors so you get free wifi and so you can choose your own room on the app”
 of 5 bubbles Camilla304, 7 Mar 2017 | Read review
5 of 5