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04/06/2017 05/06/2017
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    Hilton Chicago

    720 South Michigan Avenue, Chicago, IL 60605-2116
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          Traveller (1129)
          Room & Suite (507)
          Dining (51)
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          Overview
          • Excellent37%
          • Very good32%
          • Average18%
          • Poor8%
          • Terrible3%
          Travellers talk about
          “grant park” (401 reviews)
          “irish pub” (114 reviews)
          “executive floor” (165 reviews)
          Free Internet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Hilton Chicago
          Special Offer: Double Points, Every Stay
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          Renaissance Blackstone Chicago Hotel
          1,903 reviews
          #37 of 188 hotels in Chicago
           
          The Palmer House Hilton
          8,611 reviews
          #99 of 188 hotels in Chicago
           
          Chicago's Essex Inn
          1,939 reviews
          #129 of 188 hotels in Chicago
           
          Best Western Grant Park Hotel
          1,150 reviews
          #136 of 188 hotels in Chicago
           
          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,857)
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          1 - 5 of 4,857 reviews

          Reviewed 2 days ago

          The location of this hotel is the best possible, however, it is terrible value for money and rips you off even for very basic services. 1) They charge you for baggage storage, even if it's for a few minutes/hours after checkout! It's a small fee...More

          1  Thank Kseniteas
          Response from Kathy H, Manager at Hilton Chicago

          Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges you experienced with regards to housekeeping service and negative interaction with our staff. This is certainly not the normal...More

          Hotel's Favourite
          Reviewed 6 days ago

          We stayed at the Chicago Hilton while we were in town to visit Columbia College of Chicago with our daughter. This hotel is located on Michigan Ave., in the South Loop area, across from Grant Park and the Shedd Aquarium. The area has Columbia College...More

          1  Thank audnlou
          Response from Kathy H, Manager at Hilton Chicago

          Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and location. I was pleased to hear you enjoyed your...More

          Reviewed 2 days ago

          The hotel is huge in size. Probably one of the largest in the US. My stay was for a conference so it was very convenient. The location is fantastic with walking distance to almost all key attractions of the city. The room is very nice...More

          Thank Dror D
          Response from Kathy H, Manager at Hilton Chicago

          Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and quality of service you received from our staff. I...More

          Reviewed 4 days ago

          Room was clean, well furnished and quiet except for the sirens at night which is typical of any big city when you are downtown. Request a room facing Lake Michigan for a view. Hotel bars stay open late.More

          Thank OCDan53
          Response from Kathy H, Manager at Hilton Chicago

          Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and location. I was pleased to hear you enjoyed your stay....More

          Reviewed 4 days ago

          The room was in serious need of remodeling. It was tiny with the toilet almost touching the tub, the fridge was warm, there was a jagged cut out in the wall with another poorly repaired section of wall above it, peeling wallpaper in the bathroom,...More

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank brandond343
          Response from Kathy H, Manager at Hilton Chicago

          Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges and difficulties you experienced. This is certainly not the normal high level of service we provide. Please know that...More

          Renaissance Blackstone Chicago Hotel
          1,903 reviews
          #37 of 188 hotels in Chicago
           
          The Palmer House Hilton
          8,611 reviews
          #99 of 188 hotels in Chicago
           
          Chicago's Essex Inn
          1,939 reviews
          #129 of 188 hotels in Chicago
           
          Best Western Grant Park Hotel
          1,150 reviews
          #136 of 188 hotels in Chicago
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Bar/Lounge
          • Spa
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$182 - US$523 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #20 Green Hotel in Chicago
          • #60 Luxury Hotel in Chicago
          • #68 Family Hotel in Chicago
          • #76 Business Hotel in Chicago
          • #84 Romantic Hotel in Chicago
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1454
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Orbitz, Priceline, Expedia, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • Downtown / The Loop
          • Also Known As
          • Hilton Chicago Hotel Chicago ,
          • Hilton Hotel Chicago ,
          • Chicago Hilton Hotel ,
          • Hilton Towers Chicago ,
          • Hilton Chgo Hotel
          Add Photo Photos
          Traveller (1129)
          Room & Suite (507)
          Dining (51)
          Pool & Beach (38)
          Hotel & Grounds (745)
          Bathroom (78)
          Business Centre & Event Rooms (21)
          Family and Play Areas (2)
          Nearby
          Downtown / The Loop
          Often visitors' first stop in Chicago, The Loop is a
          good starting point to sample the city's energy and
          flavor. This central business district boasts
          Michelin-rated restaurants, upscale hotels, premier
          shopping, and enough arresting architecture to keep
          your camera busy for hours. You won’t find too many
          photo galleries of downtown Chicago without a shot of
          Millennium Park and Cloud Gate (“The Bean”), one of
          ...More
          Sponsored by:
          Renaissance Blackstone Chicago Hotel
          1,903 reviews
          .09 km away
           
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          .27 km away
           
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          awdsnends
          The "requests upon arrival" within the Hilton app for my reservation states I can get a refrigerator in the room for an additional $40 fee - I thought all rooms are equipped with a refrigerator? Will someone from the hotel respond and clarify? I can email a screen shot.
          27 May 2017|
          Answer Show all 4 answers
          Response from ChantayLarae | Reviewed this property |
          It depends on the room. Certain upgrades come with one. We were willing to pay for one, but they directed me one in the lobby.
          0
          Votes
          awdsnends
          The "requests upon arrival" within the Hilton app for my reservation states I can get a refrigerator in the room for an additional $40 fee - I thought all rooms are equipped with a refrigerator? Will someone from the hotel respond and clarify? I can email a screen shot.
          27 May 2017|
          Answer Show all 3 answers
          Response from lanaash75 | Reviewed this property |
          My room came with mini refrigerator. We didn't pay any additional fees . You should contact with hotel management.
          1
          Vote
          Dana H
          Does this hotel have a free shuttle service to and from ohare?
          17 May 2017|
          Answer Show all 3 answers
          Response from Kathy H | Property representative |
          Good morning, Thank you for your inquiry; unfortunately, the hotel does not provide an airport shuttle. You can book a shared shuttle service with Go Airport Express, kiosks are located throughout baggage claim from either... More
          0
          Votes
          Room Tips
          "Do not miss the giant gym on the 8th floor. It has an indoor jogging track and a swimming pool of about 20..."
          Read review
          "Ask for a room facing Lake Michigan for wonderful views."
          Read review
          "Save your money and stay in a tent in the park"
          Read review
          "Opt for a higher floor and the lake view, it is stunning"
          Read review
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