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Hilton Chicago

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Traveller (1334)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (5,534)
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5,143 results
Traveller rating
1,948
1,614
931
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1,948
1,614
931
430
220
Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroomfull bathroomsfield museumhistoric hotelshedd aquariummichigan avelake viewhuge hoteltwo double bedsbuckingham fountainart institutefitness centeran upgradeself parking
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11 - 15 of 5,143 reviews
Reviewed 6 days ago via mobile

Hilton Honor doesn't go as far as It did last year. Was really disappointed to discover that this location closed its Executive Lounge (after booking) -- they're offering a modest $10 credit for any food purchased onsite.More

Thank MDMensch
Response from Kathy H, Manager at Hilton ChicagoResponded 5 days ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincerest apology for the disappointment you experienced with our Executive Floor Lounge closing. It was not an easy decision for us to close the Executive...More

Reviewed 6 days ago via mobile

The location of this historic landmark hotel is excellent with a number of attractions within walking distance. Rooms are spacious and the decorations are just as generic as you would expect in a Hilton hotel of this size. Comfortable but not very exciting.More

Thank Kanelmannen
Response from Kathy H, Manager at Hilton ChicagoResponded 5 days ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. We are trying to preserve the rich history of the hotel by combining the classic meets cool modern décor during our recent renovation. It...More

Reviewed 1 week ago

If you book other than direct with them, they dont care about your complaints and blame it on 3rd party booking instead of taking care of their gues. The rooms are too small, not getting same rooms on same reservation. Bed was uncomfortable, slept right...More

Review collected in partnership with Hilton Hotels & Resorts
Thank lpftballmom06
Response from Kathy H, Manager at Hilton ChicagoResponded 6 days ago

Dear Valued Guest, Thank you for taking the time to share your comments about your recent stay at the Hilton Chicago. We are sorry we were not able to give you a better quality of service. This is not typical of our hotel and staff,...More

Reviewed 1 week ago via mobile

Cannot say enough about the staff at this Hilton. I have stayed here multiple times over the past four years and they are always extremely friendly and helpful. Everyone from the employees at the garage, bellhop, restaurants, retail stores and Carsarra at the front desk,...More

Thank denisesI1528NT
Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. It was a pleasure to learn of your appreciation with the quality of service of our staff and overall accommodations of our hotel. It...More

Reviewed 1 week ago via mobile

We only stayed for one night but the rate was reasonable, room was very clean, decent location. Historic building. Irish Pub located inside. Buddy Guys Blues Bar is right behind the hotel. We walked to most places we wanted to see and caught an Uber...More

Thank JodiKK
Response from Kathy H, Manager at Hilton ChicagoResponded 1 week ago

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at the Hilton Chicago. We are happy to know that you enjoyed the location, beauty and grandeur of our hotel. Our location is known as the cultural mile...More

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Most Booked Properties in Chicago
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$148 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1334)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
396george1967
April 26, 2018|
AnswerShow all 8 answers
Response from profcarr | Reviewed this property |
You do not
1
Vote
samjry
April 10, 2018|
AnswerShow all 8 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
April 7, 2018|
Answer
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We are happy to know that you enjoyed the pound cake that was serve during breakfast. Please contact our Executive Chef at the Hilton Chicago at 312-922-4400 regarding your... More
0
Votes
Room Tips
"Ask for a room away from the train or use the on-line app to choose your room before checking-in."
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"Stay away from the elevators as this is a conference hotel"
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"The upper floors are quiet."
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"The north side (along Balbo Street) had a dumpster pickup every morning way pre-dawn that sounded like a..."
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