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    Hilton Chicago

    720 South Michigan Ave, Chicago, IL 60605-2116
    +1 855-605-0316
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    2017-12-25 2017-12-26
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    Traveller (1266)
    Room & Suite (530)
    Dining (50)
    Overview
    • Excellent39%
    • Very good31%
    • Average18%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “grant park” (443 reviews)
    “irish pub” (119 reviews)
    “executive floor” (175 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
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    Offers from Hilton Chicago
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,338)
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    1,331 - 1,335 of 4,963 reviews

    Reviewed 16 April 2016 via mobile

    This hotel has history and very charismatic! I loved my stay there especially for the staff at the bar (main floor) Guillermo, David (the manager) provided me stellar guest service! They treated me like royalty and I would return anytime! 100%!!! lydia3833@gmail.com

    Thank Lydia B
    Reviewed 16 April 2016

    We enjoyed our stay at the hotel. It is a huge hotel with lots of lobby space and amenities. Service was good. We had trouble with our AC in the room and someone came up immediately to help us. The location is near the Art...More

    Thank dallastripster
    Response from Kathy H, Manager at Hilton ChicagoResponded 18 April 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our nice hotel and with the quality of service you received from our...More

    Reviewed 15 April 2016

    So the taxi dropped me off at a side entrance, and it was about a block walk through a maze like ground floor to find the check-in area... Did I saw the size of the hotel is mammoth? It is a little overwhelming. Not bad....More

    Thank Steve M
    Response from Kathy H, Manager at Hilton ChicagoResponded 18 April 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the level of service you received. Thank you for...More

    Reviewed 15 April 2016

    Check in was smooth from Midway on Go express. My room was spacious with an amazing view of the lake. It was clean with good quality linens. All services were excellent but my favorite was the Executive Lounge on the 24th floor. Great breakfast and...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank carolj124
    Response from Kathy H, Manager at Hilton ChicagoResponded 18 April 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our...More

    Reviewed 14 April 2016

    We had the pleasure to stay at the Conrad Hilton Suite at the Hilton Chicago, and were so excited to share the beautiful surroundings with our occupational therapy colleagues during the AOTA Annual Conference and Exposition at the McCormick Place, April 6-10, 2016. Winston was...More

    Thank Virginia S
    Response from Kathy H, Manager at Hilton ChicagoResponded 18 April 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our historic hotel and with the level of service you received from our...More

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    1,866 reviews
    #17 of 192 hotels in Chicago
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$111 - US$361 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Green Hotel in Chicago
    • #63 Luxury Hotel in Chicago
    • #68 Family Hotel in Chicago
    • #76 Business Hotel in Chicago
    • #84 Romantic Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1454
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Agoda, Hotwire, Orbitz, Cheap Tickets, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hilton Chicago Hotel Chicago ,
    • Hilton Hotel Chicago ,
    • Chicago Hilton Hotel ,
    • Hilton Towers Chicago ,
    • Hilton Chgo Hotel
    Add Photo Photos
    Traveller (1266)
    Room & Suite (530)
    Dining (50)
    Pool & Beach (37)
    Hotel & Grounds (856)
    Bathroom (83)
    Business Centre & Event Rooms (21)
    Family and Play Areas (2)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sponsored by:
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    Ask a question
    Questions & Answers
    mbuns
    27 November 2017|
    AnswerShow all 2 answers
    Response from Kathy H | Property representative |
    Dear Guest, Thank you for your inquiry. We do not have a rooftop deck, but we do have a sun deck by our Fitness Center, pool side on the 8th floor. It is not open year round as we close it during the cold season. We look... More
    0
    Votes
    Eric A
    21 November 2017|
    Answer
    Response from Kathy H | Property representative |
    Dear Guest, Thank you for your inquiry. Please contact our Customer Service at 312-922-4400 in order to assist with your questions. We look forward to hearing from you.
    0
    Votes
    tallswedishchief
    12 November 2017|
    AnswerShow all 3 answers
    Response from Kathy H | Property representative |
    Dear Guest, Please be informed that we no longer have Executive Floors or Executive Lounge in our hotel. We do not refer to our previous Executive Floors or lounge as Hilton Honors floors or lounge. Please feel free to... More
    0
    Votes
    Room Tips
    "Far from the elevators"
    Read review
    "Higher floors on the lake side are quieter"
    Read review
    "I usually place a request at reservation in the online reservation system. My own suite had a view of the..."
    Read review
    "Choose a lake front room"
    Read review
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