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2017-12-24 2017-12-25
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    Hilton Chicago

    720 South Michigan Ave, Chicago, IL 60605-2116
    +1 855-605-0316
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    2017-12-24 2017-12-25
    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$119/night.

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    US$102
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    Traveller (1271)
    Room & Suite (531)
    Dining (50)
    Palmer House A Hilton Hotel
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    Overview
    • Excellent39%
    • Very good31%
    • Average18%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “grant park” (443 reviews)
    “irish pub” (119 reviews)
    “executive floor” (175 reviews)
    Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Chicago
    Special Offer: Double Points,Every Stay
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    Palmer House A Hilton Hotel
    9,357 reviews
    #103 of 192 hotels in Chicago
     
    The Blackstone, Autograph Collection
    2,058 reviews
    #38 of 192 hotels in Chicago
     
    Hotel Blake Chicago
    2,012 reviews
    #33 of 192 hotels in Chicago
     
    The Alise Chicago - A Staypineapple Hotel
    1,875 reviews
    #17 of 192 hotels in Chicago
     
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (5,344)
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    1,521 - 1,525 of 4,969 reviews

    Reviewed 2 January 2016

    What a perfect hotel! The elevators to the front lobby to the restaurant selections. The front desk staff are absolutely great and very nice people. Housekeeping was great as well I ran into my room and she was in it cleaning and she was so...More

    Thank loganmcgraw52
    Response from John W, General Manager at Hilton ChicagoResponded 7 January 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff...More

    Reviewed 2 January 2016

    Had been to many events at the hotel, which is huge, but never stayed there before. It is nothing special sadly. I stayed on the CLub floor and the look of that lounge was not good. The evening spread the night I was there was...More

    Thank David W
    Response from John W, General Manager at Hilton ChicagoResponded 7 January 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology we did not meet your expectations and for any disappointments you experienced during your stay. Our goal is to always provide the best...More

    Reviewed 2 January 2016 via mobile

    We came with our kids to play in a bridge tournament. The hotel was packed with bridge players from all over the country. We got the upgrade to concierge level since it included sodas and hot horderves and breakfast. They had so many people that...More

    Thank travelwithsam2014
    Response from John W, General Manager at Hilton ChicagoResponded 7 January 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology we did not meet your expectations and for any disappointments you experienced during your stay. Our goal is to always provide the best...More

    Reviewed 2 January 2016

    Check in was a little hectic because key cards weren't working for everyone. I was fortunate to get a room overlooking Lake Michigan. Some of my colleagues weren't so lucky and ended up with a view of a brick wall. Bath amenities were top-notch. I...More

    Thank Meneelyb
    Response from John W, General Manager at Hilton ChicagoResponded 7 January 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology we did not meet your expectations and for any disappointments you experienced during your stay. Your experience is not the normal high level...More

    Reviewed 2 January 2016

    We have stayed at this Hilton three times; this will be the last one as every stay has gotten worse. While the location for Museum Campus and Millennium Park is great, and the staff is friendly, the rooms in part of the hotel are dated,...More

    Thank Jessica W
    Response from John W, General Manager at Hilton ChicagoResponded 7 January 2016

    Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology we did not meet your expectations and for any disappointments you experienced during your stay. Our goal is to always provide the best...More

    Palmer House A Hilton Hotel
    9,357 reviews
    #103 of 192 hotels in Chicago
     
    The Blackstone, Autograph Collection
    2,058 reviews
    #38 of 192 hotels in Chicago
     
    Hotel Blake Chicago
    2,012 reviews
    #33 of 192 hotels in Chicago
     
    The Alise Chicago - A Staypineapple Hotel
    1,875 reviews
    #17 of 192 hotels in Chicago
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$111 - US$343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Green Hotel in Chicago
    • #56 Family Hotel in Chicago
    • #63 Luxury Hotel in Chicago
    • #76 Business Hotel in Chicago
    • #84 Romantic Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 1454
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hilton Hotels Direct, Hotels.com, Agoda, Priceline, Expedia, Hotwire, Orbitz, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com and HotelsClick so you can book your Hilton Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Hilton Chicago Hotel Chicago ,
    • Hilton Hotel Chicago ,
    • Chicago Hilton Hotel ,
    • Hilton Towers Chicago ,
    • Hilton Chgo Hotel
    Add Photo Photos
    Traveller (1271)
    Room & Suite (531)
    Dining (50)
    Pool & Beach (37)
    Hotel & Grounds (860)
    Bathroom (83)
    Business Centre & Event Rooms (21)
    Family and Play Areas (2)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sponsored by:
    Nearby HotelsSee all 192 hotels in Chicago
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    Ask a question
    Questions & Answers
    mbuns
    27 November 2017|
    AnswerShow all 2 answers
    Response from Kathy H | Property representative |
    Dear Guest, Thank you for your inquiry. We do not have a rooftop deck, but we do have a sun deck by our Fitness Center, pool side on the 8th floor. It is not open year round as we close it during the cold season. We look... More
    0
    Votes
    Eric A
    21 November 2017|
    Answer
    Response from Kathy H | Property representative |
    Dear Guest, Thank you for your inquiry. Please contact our Customer Service at 312-922-4400 in order to assist with your questions. We look forward to hearing from you.
    0
    Votes
    tallswedishchief
    12 November 2017|
    AnswerShow all 3 answers
    Response from Kathy H | Property representative |
    Dear Guest, Please be informed that we no longer have Executive Floors or Executive Lounge in our hotel. We do not refer to our previous Executive Floors or lounge as Hilton Honors floors or lounge. Please feel free to... More
    0
    Votes
    Room Tips
    "Go high for good views."
    Read review
    "Rip off try Mariott"
    Read review
    "Far from the elevators"
    Read review
    "Higher floors on the lake side are quieter"
    Read review
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