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Hilton Chicago

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Traveller (1334)
Room & Suite (622)
Dining (50)
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Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“grant park”(445 reviews)
“irish pub”(126 reviews)
“executive floor”(175 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Chicago
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,534)
There are newer reviews for Hilton Chicago
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5,143 results
Traveller rating
1,948
1,614
931
430
220
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1,948
1,614
931
430
220
Show reviews that mention
All reviewsgrant parkirish pubexecutive floorgrand ballroomfull bathroomsfield museumhistoric hotelshedd aquariummichigan avelake viewhuge hoteltwo double bedsbuckingham fountainart institutefitness centeran upgradeself parking
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21 - 25 of 5,143 reviews
Reviewed 2 weeks ago

This may not be the most posh hotel in Chicago, but with its rich history, close proximity to the Loop, Grant Park, the Museum campuses, and the newly-expanded and up-and-coming South Loop, it is the best place to stay in Chicago. With over 1,500 rooms...More

Thank procyclist
Response from Kathy H, Manager at Hilton ChicagoResponded 2 weeks ago

Dear Valued Guest, It was our pleasure to give you with the highest standard of excellent service. Thank you for your comprehensive, positive review of our facilities and for sharing your knowledge about the site, attractions and rich history of the Hilton Chicago. Learning more...More

Reviewed 2 weeks ago via mobile

To start off- Our standard room is specious ,clean and the the bed is very comfortable. As to surprises- One of the most important amenities to me, when choosing a hotel is the fitness center. To my surprise, the fitness center charges 15$ daily use!!!...More

Thank Traveler_USA1
Response from Kathy H, Manager at Hilton ChicagoResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to share your comments about your recent stay. It was a pleasure for us to provide you with the highest quality of service and accommodation. I apologize for the disappointment you experienced with the Fitness Center...More

Reviewed 2 weeks ago via mobile

The cleanliness of the room and the hospitality of the staff was excellent. Everyone I had contact with was friendly, cordial, helpful, knowledgeable, and GENUINE! It was not a fake nor forced customer service voice nor act. Just good people.More

Thank Annie S
Response from Kathy H, Manager at Hilton ChicagoResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to share your comments about your recent stay. It was a pleasure for us to provide you with the highest quality of service and accommodation. It is always great to hear we are meeting the expectations...More

Reviewed 2 weeks ago

Hotel was ok was expecting better service being such a well known chain and not cheap! First when we checked in well over 3 pm the room was not ready. After a nine hour flight I asked for a temporary room while my 21st floor...More

Thank betsaida20
Response from Kathy H, Manager at Hilton ChicagoResponded 2 weeks ago

We sincerely apologize for what happened during your last visit to the Hilton Chicago. I am sorry that your room was not what you expected and for the lack of service you received from our staff in providing information. This is certainly not the normal...More

Reviewed 2 weeks ago

Stayed at the Chicago Hilton for the ASFA meeting .staff very helfulh, accommodations excellent . Meeting was fabulous . Some sites close enough to walk to so made the experience enjoyable. Art museam and navy peer close .More

Review collected in partnership with Hilton Hotels & Resorts
Thank leeclough333
Response from Kathy H, Manager at Hilton ChicagoResponded 2 weeks ago

Thank you for taking the time to share your comments about your recent stay. It was a pleasure for us to provide you with the highest quality of service and accommodation. We look forward to welcoming you back and serve you in the true spirit...More

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Most Booked Properties in Chicago
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$148 - US$522 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Green Hotel in Chicago
#56 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1334)
Room & Suite (622)
Dining (50)
Pool & Beach (37)
Amenities (69)
Business Centre & Event Rooms (21)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
396george1967
April 26, 2018|
AnswerShow all 8 answers
Response from profcarr | Reviewed this property |
You do not
1
Vote
samjry
April 10, 2018|
AnswerShow all 8 answers
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We have some great options for you, but it really depends on what you are looking for. On property we have a great quick service restaurant called Herb n’ Kitchen with premade... More
1
Vote
April 7, 2018|
Answer
Response from Kathy H | Property representative |
Dear Guest, Thank you for your inquiry. We are happy to know that you enjoyed the pound cake that was serve during breakfast. Please contact our Executive Chef at the Hilton Chicago at 312-922-4400 regarding your... More
0
Votes
Room Tips
"Ask for a room away from the train or use the on-line app to choose your room before checking-in."
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"Stay away from the elevators as this is a conference hotel"
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"The upper floors are quiet."
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"The north side (along Balbo Street) had a dumpster pickup every morning way pre-dawn that sounded like a..."
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