Embassy Suites by Hilton Chicago Downtown River North

Embassy Suites by Hilton Chicago Downtown River North

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Embassy Suites by Hilton Chicago Downtown
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Breakfast included
C$638
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#120 of 207 hotels in Chicago
4.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Find our River North Chicago hotel right in the heart of downtown Chicago, within an eight-minute walk of Chicago Riverwalk and Navy Pier. The Chicago Loop, with Millennium Park, The Art Institute of Chicago, and Chicago Theatre, is less than a mile away. The Willis Tower is two miles away. A free and fresh made-to-order breakfast completes your stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Paid internet
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

600 North State Street, Chicago, IL 60654
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
15.7 km
See all flights
O'Hare Intl Airport
25.1 km
See all flights
Grand
2 minChicago L
4.0
4.0 of 5 bubbles3,408 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Embassy Suites by Hilton Chicago Downtown River North garners praise for its central location, complimentary breakfast, and evening drinks, although guests sometimes face overcrowding at the pool and lengthy waits. While the location is appreciated for its convenience to local attractions, travelers are less impressed with the value, pointing out concerns with noise, comfort, and additional high costs. Service experiences vary, with kudos given to breakfast and happy hour staff but less favorable remarks about the front desk. Room cleanliness and the need for updates contribute to mixed opinions on the hotel's atmosphere and accommodations.
Location
Central
Atmosphere
Mixed
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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3,408Reviews38Q+A100Room tips
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Detailed Reviews
KevRitch wrote a review Jun 2023
Chicago, Illinois176 contributions342 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
This hotel is in the perfect location of River North in Chicago. Walking distance to everything - Mag Mile, restaurants, train lines, etc. There are also two grocery stores a block away in case you want to pick up anything. You truly can't be in a better spot.
The rooms are large, albeit some don't have as much natural light as others. The breakfast offered plenty of options, but we'd recommend getting there early before lines start. This hotel also offers complimentary happy hour which was a nice touch in the evenings.
Where this property really stood out was the staff. Jose at the front desk was incredibly kind, patient, and helpful. Hector was there to assist us with our every needs, and the housekeeping staff were friendly and prompt. Overall they made our stay a pleasant one. Would definitely recommend!
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Date of stay: May 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
xtina2992 wrote a review Jul 2021
Fairview Heights, Illinois1 contribution
4.0 of 5 bubbles
Parking was steep at $69 per day, but the location was perfect for walking everywhere. Lobby to the hotel was beautiful and gym was filled with lots of exercise equipment. The first room we checked into was not yet cleaned, but front desk staff quickly rectified by providing a new room with a complimentary bottle of wine. The buffet style breakfast had many options, but the hot items had a weird taste to them (possible freezer burn?). The cocktail hour was great with many options for a free drink. Some of the channels on the TV weren’t working correctly, but it made me appreciate not having cable at home. The view from N State St was perfect for seeing the city. Overall, I would go back.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Exploration755565 wrote a review Mar 2020
1 contribution
4.0 of 5 bubbles
I have been staying at this embassy for the last 5 years. On 2/27/2020 I arrived around 10:20 am and attempted to check in. I was told that the room I had selected as HIlton Honors member, wasn’t prepared but a comparable room on the same floor was FOR A $20 early check in fee. Since I didn’t have an appointment until later I decided to wait until later to see if my room was prepared. At 11:30 the room I requested still wasn’t prepared so I agreed to a different room. I paid a $20 early check in fee for a room that was empty, ready and available for a guest to occupy since at least 10:20. This early check in fee is a first in all the stays at this hotel. Nowhere in the various websites is an early check in fee stated. In fact one site states”Early check in may be available if requested at the front desk on the day of check-in.” While I didn’t expressly request an early check-in, it was obvious.. Further the staff member was quite curt.. This fee is a rip-off. There was nothing for staff to to put a guest into that room.
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Date of stay: February 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina Galiullina, Sales at Embassy Suites by Hilton Chicago Downtown River North
Responded Aug 21, 2020
Please accept our sincere apologies for the disappointing impression we have made. We know our guests deserve the best and we will use your comments on our front desk service and property atmosphere as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blue Crab wrote a review Feb 2020
Alabama79 contributions57 helpful votes
5.0 of 5 bubbles
I typically stay at the Homewood Suites a couple of blocks over, but I decided to give this hotel a chance since Embassy Suites is my favorite brand out of the Hilton family. The staff and service was excellent! I had an early flight in and called ahead to inquire about storing my luggage and the possibility of checking in early. I was told I could store my luggage securely, but there was a $20 early arrival fee (annoying since the Homewood doesn't charge). To my surprise, I was allowed to check in at 9am without a fee. I did have to accept whatever room was ready at the time, which happened to be next to the elevator. I didn't complain as I was grateful to get in my room that early with no extra charge.

The hotel itself is beautiful and models the typical ES theme--large atrium, free hot breakfast, indoor pool, fountains, greenery, etc. The room was fine, but the end of the bead spread was a little dirty; the rest of the room was clean. Wifi was reliable. The staff also was able to accommodate me on a late checkout, as I had a later flight. I offered to pay 1/2 day rate to stay until 5, and they let me do so, which was nice.

The only bad thing/warning to others, and this is of no-fault of the hotel staff; but this place is LOUD! With the large suites, and expanded free breakfast, it's a big draw for large families and groups. It sounded like a zoo in there, and other guests I had encounters with acted like animals! Kids screamed and roamed the halls, going up and down the elevators, door slamming, and the atrium design echoes this noise. It's like being in a Holiday Inn Holidome from the 70s/80s if you remember those. Parenting has obviously declined in the 21st century. That's my only complaint, and again, it's not the hotel's fault. I worked as a front office agent for 4 years back in college, so I know how defeating it is when you have a house full of unruly guests.

It's a great hotel, just keep in mind it can be noisy. Do NOT get a room next to the elevator or on a low floor near the breakfast area or mezzanine.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: High floor, away from elevator
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LADORSEY, Manager at Embassy Suites by Hilton Chicago Downtown River North
Responded Feb 10, 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the Overall Experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VaporK8 wrote a review Mar 2021
Southfield, Michigan1,738 contribution336 helpful votes
5.0 of 5 bubbles
Thank goodness for the quality of associates that choose to work at this particular Embassy Suites near the Miracle Mile! When a mistake was noted in the reservation location, it was seamlessly rectified by the Front Desk personnel. The price point did not change and we got to keep our vehicle parked in the nearby structure.
The room was very clean and well-stocked. Regular cleaning and restocking of toiletries and coffee/tea could easily be arranged with a phone call in the morning for longer stays. The room was reasonably quiet and the city view was spectacular from the 9th floor.
A complimentary boxed morning meal consisting of a hot breakfast sandwich, danish, fruit was available with beverages.
This hotel is within easy walking distance of many restaurants, shopping venues and great things to do.
The experience was truly enjoyable.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from J G, Revenue Management at Embassy Suites by Hilton Chicago Downtown River North
Responded Mar 31, 2021
Thanks so much for the review! Our team is always glad to hear when a guest has enjoyed themselves. Hopefully we'll get the chance to host you again soon as the weather warms up. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jurena j wrote a review Jan 2020
Cincinnati, Ohio21 contributions7 helpful votes
5.0 of 5 bubbles
This hotel is located in a great place of downtown Chicago. With Valet parking of $69 a day which allows you to go in and out all day beats the prices of the nearby self par garages. There is a Walgreen's, grocery, subway, Chipolata, Weber Grill, Starbucks, and various Italian restaurants within the hotel and in walking distance There is great hot free breakfast. Family friendly happy hours swimming etc. This area is safe well lit and patrolled by Chicago finest. The rooms are big and comfortable made for a family getaway.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Regina Galiullina, Sales at Embassy Suites by Hilton Chicago Downtown River North
Responded Aug 21, 2020
Thank you for taking the time to review your stay with us! We are glad to see you enjoyed most aspects of your stay with us! We hope to see you once again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike H wrote a review Jul 2021
Saint Louis, Missouri292 contributions127 helpful votes
2.0 of 5 bubbles
This may have once been a luxury hotel, but it needs some major updates and a deep cleaning to remain so.

We stayed in a suite and the room was spacious enough for our family. The breakfast was good, with lots of hot options and plenty of seating.

The room itself could use some new carpet and paint on the walls. The shower needed to be caulked and the shower head dripped incessantly.

The location is good, but there are a number of other hotels in the area that may provide a much better value for your money.
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Date of stay: July 2021
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M1349ERdexk wrote a review Aug 2021
Any City3 contributions
5.0 of 5 bubbles
The soothing sound of falling water as you enter the lobby through revolving doors, takes your eyes to the lobby water fall & pool. One of Four elevators whisk you away to your room. They move soundlessly & are built with glass on three sides. The mezzanine(open 6:30-9:30) serves free breakfast. Hospitality hr. begins at 5, closes at 7PM. The atrium over the Mezzanine gives natural lighting. Plenty of water at the shower in your room. Nice frig.: already cold w/we arrived. Suite design (w/ 2 TVs) and blackout drapes. We used all of the storage. Room coffee better than most. Maids helpful & friendly. Reasonable rates for a suite, especially considering free breakfast, & free evening cocktails.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: A higher floor may be nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JenniferTraveler wrote a review Jul 2021
Minneapolis, Minnesota149 contributions34 helpful votes
5.0 of 5 bubbles
Our family of four stayed at this location for a four night stay. Not only is the location fantastic, but the amenities were perfect. The mezzanine level is beautiful and has so much space that even with a sold out hotel, it never felt crowded. Happy hour and breakfast were extremely well organized with food that was warm and appetizers at night which exceed most any other Embassy Suites. I read so many negative reviews prior to our trip and we just didn’t find any of them to be reflective of our experience. While the rooms could be updated and it sounds like they will, they were clean and functional. We were told there would be no housekeeping, however, our room was cleaned one day. We just brought garbage bags and changed out our towels. The housekeepers were helpful and brought what we needed to the room when they didn’t have extra towels. The attached restaurant is excellent and was perhaps the dining highlight of our stay. I will add that there was some type of “situation” on Saturday evening two doors down from our room. Management was up there in about three minutes and the Chicago PD followed shortly thereafter. It was handled professionally and immediately! Great job by all of the staff ensuring the safety of their guests. Thanks for a fantastic weekend in Chicago. I highly recommend this hotel.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beneweeks wrote a review Jul 2021
Charlotte, North Carolina1 contribution
2.0 of 5 bubbles
This Embassy Suites is confidently located in the city next to a train stop and within walking distance of many Chicago Landmarks. The hotel offers a free breakfast with made to order omelets as well as buffet items. Unfortunately this hotel does not offer a quiet atmosphere. The walls are thin allowing excessive street noise and room to room noise. I would not recommend this hotel.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2021
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago, Illinois
Absolutely! no extra charge!
Mnwilkin asked a question Apr 2023
Nashville, Indiana33 contributions13 helpful votes
Does this hotel have an airport shuttle to and from O’Hare?
Answer from Victor D
5 contributions
No shuttle service to the airport.
Megan D asked a question Jul 2022
Norton Shores, Michigan86 contributions31 helpful votes
Do you have recommendations for restaurants in the area? Nothing super fancy. Good food and atmosphere.
Answer from Woodstock335
7 contributions2 helpful votes
The Italian restaurant with its entrance off the lobby was delicious! Great atmosphere, excellent food, very reasonable.
wicomet wrote a tip Mar 2024
Madison, Wisconsin274 contributions96 helpful votes
2.0 of 5 bubbles
"If you have to stay here, get a lower level room, so you don't have to rely on the exceedingly slow and small elevators."
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kenzy w wrote a tip Mar 2024
Santa Monica, California2 contributions1 helpful vote
2.0 of 5 bubbles
"Not very wheelchair friendly Ask how to get tv to work Get specifics on the parking garage that is connected with the hotel. "
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Kieran B wrote a tip Feb 2024
6 contributions
1.0 of 5 bubbles
"No running water from 9am. "
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Lindsey M wrote a tip Jan 2024
1 contribution
1.0 of 5 bubbles
"Do not book third party- hotel will use it against you at check-in and if you have any problems. Doors to the room don’t close all the way "
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Flyer13025829370 wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Top notch gym with everything you could need to maintain a normal routine."
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Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
C$298 - C$502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
downtown chicago hotel, embassy suites chicago, chicago embassy suites
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
358
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Embassy Suites by Hilton Chicago Downtown River North - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Embassy Suites by Hilton Chicago Downtown River North
Which popular attractions are close to Embassy Suites by Hilton Chicago Downtown River North?
Nearby attractions include The Magnificent Mile (0.4 km), The Escape Game Chicago (0.2 km), and Richard H. Driehaus Museum (0.2 km).
What are some of the property amenities at Embassy Suites by Hilton Chicago Downtown River North?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Chicago Downtown River North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Chicago Downtown River North?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Chicago Downtown River North?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Embassy Suites by Hilton Chicago Downtown River North?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Pierrot Gourmet, and Bongiorno's Italian Deli and Pizzeria.
Are there opportunities to exercise at Embassy Suites by Hilton Chicago Downtown River North?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Chicago Downtown River North?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Chicago Downtown River North offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Chicago Downtown River North?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton Chicago Downtown River North?
Many travellers enjoy visiting Garfield Park Conservatory (7.4 km), The Rookery Building (1.6 km), and Holy Trinity Orthodox Cathedral (4.5 km).
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