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Embassy Suites by Hilton Chicago Downtown

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#86 of 187 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown
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2,222 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown
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Showing 2,159: English reviews
Sandusky, Ohio
Reviewed 6 July 2015 via mobile

My family of 5 stayed here on the 4th of July. I must say I was very impressed. The location is central to everything we wanted to see. There is a free Navy Pier trolley just down the street. Mag Mile is only a couple blocks away. There are plenty of food options nearby. Parking is expensive but it beat...

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1Thank Matt2454
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback....Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... Sincerely,

Merritt Island, Florida
Reviewed 6 July 2015

The Embassy Suites is a great location for downtown Chicago at a reasonable price. Close to Michigan Avenue. There are plenty of restaurants nearby. The free breakfast is awesome, there are cooked to order omelets. The complimentary cocktail hour is great too.

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Thank kscdennis
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback. I am so happy that we were able to offer you a memorable experience and top of the line service. I hope it's not too long before we have the pleasure of welcoming you back to our hotel!!! Sincerely,

Merritt Island, Florida
Reviewed 6 July 2015

The Embassy Suites location is great if you want to be in downtown Chicago. There are many restuarants located nearby. It is also only a couple of blocks away from Michigan Avenue. Embassy Suites is more than reasonably priced for the area. The free breakfast is awesome as well as the complimentary cocktail hour. The rooms are clean, quiet, and...

Review collected in partnership with Embassy Suites Hotels
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Thank kscdennis
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

Evansville, Indiana
Reviewed 5 July 2015 via mobile

This hotel is a great location for walking and shopping downtown Chicago. The front desk was very friendly and helpful. I always enjoy happy hour and breakfast at an embassy suites. Rooms were clean. Felt safe traveling alone. As everything downtown it is not a bargain. Also the valet parking is $59 a night which is steep!

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Thank AMY82371
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback....Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... Sincerely,

Columbus, OH
Reviewed 5 July 2015 via mobile

Visited with our two nephews over a long weekend in June. Location is easily accessible from the train. This is a standard Embassy Suites. We were in the standard two-room suite on a higher floor. The room needs a little work but was fine for a visit with two children. The bathroom was worn. We picked the Embassy due to...

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Thank FLSTravelers
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking a moment to share your experience. I am sorry to hear that your stay was less than you expected. We will be using your comments as a training opportunity to ensure we improve upon our standards and service levels. We hope you will give us another chance, so we can provide you with the services you...

Memphis
Reviewed 5 July 2015 via mobile

I stayed here for three nights in June to attend business meetings. It was very clean and suites were very nice. Breakfast was mediocre for an Embassy Suites. I had free internet as a member of Hilton Honors and was also able to connect through my AT&T internet service when the regular service was slow. Their service was through AT&T...

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Thank Cherie G
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking time to write your pleasant review, it is much appreciated. Thanks for all your comments we are so glad we are your choice of hotel when you come to Chicago. We hope to see you soon!!! Sincerely,

Milwaukee, Wisconsin
Reviewed 1 July 2015

Traveled with family of 5 and spent 3 night at the Embassy Suites. Breakfast was good, but the service layout could be improved to speed things along. Typical ES room and was comfortable but needs to be upgraded. Will not stay again for the price and location.

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Thank Drew T
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

We appreciate you taking the time to send us feedback regarding your recent visit to our hotel. We are sorry we were not able to provide you with the quality of service you deserve. This is not typical of our hotel and we are always looking for ways to improve our customer experience. We hope you will give us a...

Mumbai
Reviewed 30 June 2015

The Hotel has nice location, it is one block walking distance from Chicago Red Line tram station. Hotel is good with big central atrium. The suite rooms/twin rooms, front room and bedroom were good. Got a room next to parking lot which was quiet. Unlike Asia, the room service standards are low in US. This hotel was no exception. Coffee...

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Thank Samjo24
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

St. Louis MO
Reviewed 27 June 2015

It's a great location, nice hotel. We love the happy hour and the awesome breakfasts. We always feel like we are welcome here, and that they take good care of us. The concierge is also very helpful. The restaurant is fine, but so many good ones are close as well.

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Thank Jackelby
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

New Jersey
Reviewed 27 June 2015

Typical Embassy Suites. We had a corner room on the 11th floor. Could still hear some street noise, but not as bad as a lower floor. The breakfast buffet is crowded but great! Lots of options including salad, tofu, slivered almonds, pickled ginger and assorted other veggies that I was able to use to create an amazing vegan breakfast! The...

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Thank NewJerseyBitsy
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking your time to comment on your recent stay. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Region: United States > Illinois > Chicago > Near North Side
Price Range: $233 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that doesn't have a lot of NOISE level from outside.”
 of 5 bubbles CMC2010, 18 Mar 2017 | Read review
“Try and get a lake view if possible. It's very nice”
 of 5 bubbles TomHerlihy, 12 Mar 2017 | Read review
“Great views, optimal location, excellent restaurant.”
 of 5 bubbles christinal117, 11 Mar 2017 | Read review
“Don't have a room near the service alley. We were facing State Street and it was just fine.”
 of 5 bubbles Lisa8610, 6 Feb 2017 | Read review
“Higher up worked well for us. Nice and quiet.”
 of 5 bubbles PennyMy, 30 Jan 2017 | Read review
5 of 5