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    Embassy Suites by Hilton Chicago Downtown

    600 North State Street, Chicago, IL 60654-3853
    +1 855-605-0319
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    2017-12-03 2017-12-04
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    US$140
    US$109
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    Traveller (326)
    Room & Suite (126)
    Dining (20)
    Overview
    • Excellent48%
    • Very good33%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Internet
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Chicago Downtown
    Special Offer: Double Points,Every Stay
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,454)
    There are newer reviews for Embassy Suites by Hilton Chicago Downtown
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    741 - 745 of 2,382 reviews

    Reviewed 28 December 2015

    we enjoyed our stay at this centrally located hotel in Chicago. Room was clean and fresh. lobby was stunning with the holiday decor. Great restaurant/bar on property. Long lines for complimentray breakfast- but we were warned.

    Review collected in partnership with Embassy Suites Hotels
    1  Thank 355annr
    Response from Don S, Manager at Embassy Suites by Hilton Chicago DowntownResponded 30 December 2015

    Thank you for taking time to write your pleasant review, it is much appreciated. Thanks for all your comments we are so glad we are your choice of hotel when you come to Chicago. We hope to see you soon!!! Sincerely,

    Reviewed 27 December 2015

    Yes, it was Christmas. Perhaps the staff were unaware that the hotel was operating at high capacity. Perhaps too many employees took holiday vacation. Whatever the reason, having only two desk clerks available on the afternoon of December 24 to facilitate check-in was inexcusable as...More

    1  Thank Accounting Professor
    Response from Don S, Manager at Embassy Suites by Hilton Chicago DowntownResponded 30 December 2015

    Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for the poor impression we have made. We hope you will return to stay with us the next time you are...More

    Reviewed 27 December 2015

    My family had a "staycation" downtown on Christmas. We have always had a good experience at Embassy Suites and this was no exception. Everything was great! The location is terrific (walking distance to many great restaurants and Michigan Ave). We will definitely return!

    Review collected in partnership with Embassy Suites Hotels
    Thank fredly19
    Response from Don S, Manager at Embassy Suites by Hilton Chicago DowntownResponded 30 December 2015

    Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely,

    Reviewed 25 December 2015

    There was a bad smoke odor in our room. The hotel sits across the street from the Weber Grill and it smelled as if their exhaust was being pumped directly into our room. I called the hotel staff on two occasions asking for air freshers...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Dan R
    Response from Don S, Manager at Embassy Suites by Hilton Chicago DowntownResponded 30 December 2015

    Thank you for taking a moment to share your experience. I am sorry to hear that your stay was less than you expected. We will be using your comments as a training opportunity to ensure we improve upon our standards and service levels. We hope...More

    Reviewed 24 December 2015

    This Embassy Suites is a great hotel. It is well-kept, with clean rooms. Even though the hotel is surrounded on three sides by city streets, I have never had a problem with street noise (although they do provide ear plugs, which I have not had...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Karl C
    Response from Don S, Manager at Embassy Suites by Hilton Chicago DowntownResponded 30 December 2015

    Thank you for taking the time to review your recent stay with us! We are glad to see you enjoyed most aspects of your stay with us! We hope to see you once again in the near future. Best,

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • US$104 - US$382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Business Hotel in Chicago
    • #57 Family Hotel in Chicago
    • #66 Romantic Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 358
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Orbitz, Cheap Tickets, Evoline ltd, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your Embassy Suites by Hilton Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Near North Side
    • Also Known As
    • Downtown Chicago Hotel ,
    • Embassy Suites Chicago ,
    • Chicago Embassy Suites
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    Traveller (326)
    Room & Suite (126)
    Dining (20)
    Pool & Beach (7)
    Hotel & Grounds (198)
    Bathroom (25)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    kthmiles
    27 June 2017|
    AnswerShow all 11 answers
    Response from Rosemary B | Reviewed this property |
    consist of beer, mixed drinks. vegetables, dip, etc.
    0
    Votes
    Amy G
    21 May 2017|
    AnswerShow all 5 answers
    Response from Lisa8610 | Reviewed this property |
    Hi, My company has a mid winter conference there every year. There has never been a problem. Across the street is Pops for champage and on the other corner is Quartino restaurant, so there is a lot of people around. I would... More
    0
    Votes
    Khiem T
    27 April 2017|
    AnswerShow all 2 answers
    Response from CMC2010 | Reviewed this property |
    I don't know. I would suggest calling the hotel to find out.
    0
    Votes
    Room Tips
    "Ask for a corner room, avoid the hallway traffic."
    Read review
    "If you check in with the digital key on the Hilton app, you still need a plastic key card to access the..."
    Read review
    "We had an east facing view that was quite nice. Rooms were constantly cold."
    Read review
    "higher floors will probably be a tad quieter if you are sensitive to city noise. The 11th floor (top) was..."
    Read review
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