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Holiday Inn Chicago Mart Plaza River North

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#81 of 185 Hotels in Chicago
Certificate of Excellence
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2,007 Reviews from our TripAdvisor Community

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Showing 1,866: English reviews
London, United Kingdom
Reviewed yesterday NEW

In General this hotel is about as good as you would expect from a Holiday Inn, perhaps even better than the average. On the plus side the rooms are clean and comfortable and facilities are top notch with gym and swimming pool facilities provided. They also have a 'Luxury' Bar and dining rooms. On the negative side the same swimming...

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Helpful?
Thank Stumpy0211
Boston, Massachusetts
Reviewed 3 days ago NEW

I recently stayed at this hotel on business and then stayed through the weekend to enjoy the city. I actually stayed at this hotel about 20 years ago as part of a convention. It is totally renovated and only the layout was the same. The hotel is clean, neat and much nicer than you would expect a typical Holiday Inn....

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Thank SunSeekerMA
Saint Cloud, Minnesota
Reviewed 5 days ago NEW

We stayed over the first weekend of December. The check in was quick and easy, the room Joyce put us in had AMAZING views! All of the staff were super friendly and helpful. Getting bags into the hotel is not easy, the hotel is up the elevator on the 15th floor. We drove and there was no pull in type...

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Thank Jkeena
Broadview Heights, Ohio
Reviewed 1 week ago NEW

We spent a weekend (Dec 2-4) at this hotel. It was within walking distance of most major attractions but far enough away from the hustle and bustle of all of the tourists/traffic. The staff was very attentive and friendly. We had a corner suite and the views were amazing. The room was spotless as was the rest of the hotel....

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Thank Deb V
Plymouth, Indiana
Reviewed 1 week ago via mobile

Very nice, clean and reasonably priced hotel! There was a nice bar area overlooking the city. Very pretty at night! The market place they have in there is a little over priced, but it's Chicago. Parking is $39 but you can come and go as you please. The location is in a less busy area of Chicago. We stayed for...

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Thank CarSmith25
Reviewed 1 week ago

The hotel is lovely- occupying the 15th through 23rd floors of the building. Beautiful view from our city view room. Very clean and all updated. Staff was attentive and efficient. We very much enjoyed our stay.

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Thank Luv2Teach14
Baltimore, Maryland
Reviewed 1 week ago

For the third year in a row our organization hosted a large event at the Chicago HI Mart Plaza. Guest rooms are consistently clean and in good repair, the hotel staff is universally friendly and helpful.

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Helpful?
Thank MJ F
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Event Attendee, We appreciate your patronage and 5-star review on TripAdvisor! It is our pleasure hosting you and we look forward to continue hosting your organization for years to come!

Marietta, Georgia
Reviewed 2 weeks ago

Very welcoming staff and a wonderful location right on the river. The only down side could be the sound of the trains going by but they are well muted by the windows and walls. The restaurant is awesome and the even had a Thanksgiving buffet. If you feel like roaming the area it is walking distance from the Magnificent Mile...

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Helpful?
Thank SpectreJon
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jon, Thank you for choosing the Holiday Inn Chicago Mart Plaza River North to host you and your family while in downtown Chicago! We appreciate your review on TripAdvisor and we hope to welcome you back in the future.

Jakarta, Indonesia
Reviewed 2 weeks ago

Pros: - Comfortable bed and pillow. - Clean room. - Polite staff. - Fast internet in the room. - Stored luggage service with the concierge if checking in when the room isn't ready or checking out earlier than the departure time. - Lots of food options. The hotel also has an indoor walkway to the Merchandise Mart, which has a...

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Helpful?
Thank felicia_alvita
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Felicia, We appreciate you sharing some of your favorite aspects of the hotel, as well as areas that we can improve upon - your review has already been shared with our management staff. We hope our clean, comfortable accommodations, friendly staff, and central downtown location were the highlights of your stay as we would love to welcome you back...

Conshohocken, Pennsylvania
Reviewed 2 weeks ago

The staff were beyond friendly and helpful. They assisted in getting us coupons for the hancock and helped set up our river tour as well as the hop on hop off bus. The room was great with beautiful views of the river below. The pool was lovely. Overall, we had a wonderful stay. Thanks and we will be back!

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Helpful?
Thank Jaclyn W
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jaclyn, Thank you for choosing the Holiday Inn Chicago Mart Plaza River North to host your first visit to Chicago! We’re delighted our Concierge and Staff were able to assist and make your stay so memorable. We look forward to your next stay with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
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  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Region: United States > Illinois > Chicago > Near North Side
Price Range: $140 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Mart Plaza River North staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Mart Plaza River North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid first floor rooms. Twin rooms are ok, double beds are large enough to sleep two comfortably and gives additional workspace”
 of 5 bubbles Stumpy0211, 10 Dec 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles SunSeekerMA, 8 Dec 2016 | Read review
“Riverside has an awesome view”
 of 5 bubbles SpectreJon, 27 Nov 2016 | Read review
“1712 - corner room overlooking the river”
 of 5 bubbles lemorley, 22 Nov 2016 | Read review
“Ask for a city view. The river view is not very good.”
 of 5 bubbles greenbay075, 10 Nov 2016 | Read review
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