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All reviewsunited centertaylor streetthe shuttle driverfree shuttlethe concierge loungefront deskstayed at the marriottbulls gamea marriott rewards memberhotel shuttlevalet parkingthe hotel's restaurantrooms were very cleanthe hotel offersdirectly across the streetdesk staffper day
I am here on business and am a frequent guest of the Marriott brand of hotels and properties around the country. Since becoming a member of their guest program, several years ago, I have been rarely disappointed in their high level of service and this...More
First impressions last forever. This was my first time staying at a Marriott hotel. I booked our room months in advance of our arrival date. Arrived at 4:10 p.m. and room was not ready. Took 3 people to confirm the room was NOT ready. Spent...More
Response from stephanye P, Front Office Manager at Chicago Marriott at Medical District/UICResponded May 26, 2016
Creating a Brilliant Experience is our top priority and we apologize for missing that mark during your stay. I understand how important is to receive the room type requested and have a room ready at the scheduled check in time. We have addressed this...More
We were booked here for a business meeting at the Medical Center. Staff was very courteous, helpful, and welcoming. Room was spotless and comfortable. Food at on-site restaurant was very good and service was excellent.
Stayed at the Marriott Medical District in Chicago for 4th of July weekend. The facility is quite nice, with clean rooms, a nice outdoor seating area, affordable parking just across the street in the hospital parking garage, and accommodating house keeping staff. However, upon check-out,...More
Response from stephanye P, Front Office Manager at Chicago Marriott at Medical District/UICResponded April 19, 2016
I want to thank your for your feedback provided about your stay last year. While it was a pleasure having you as our guest, the billing issues you mentioned caught my attention. It is not standard practice of the hotel to bill our...More
I highly recommend this hotel. Beautifully appointed rooms! Cleaned to perfection. Extremely helpful and friendly staff. Very nice restaurant with an optional breakfast buffet. Close to United Center and Downtown shopping.