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InterContinental Chicago

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#70 of 186 Hotels in Chicago
Certificate of Excellence
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InterContinental Chicago
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4,113 Reviews from our TripAdvisor Community

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Showing 3,872: English reviews
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Swimmer2009
Reviewed yesterday NEW

I really like this hotel. I can typically find good rates and I like the location and amenities are fantastic. I enjoy the indoor 25 yd lap pool and the fitness center. The staff is most pleasant and accommodating too.

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Thank Swimmer2009
Reviewed yesterday NEW

We stayed in the Intercontinental Chicago from February 18 to the 21. The location of the hotel is just perfect, just minutes away from Millennium Park, Navy Pier and the major points of Downtown Chicago . The room was spacious and clean and its view was absolutely amazing!

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Thank Yadira P
Merriwa, Australia
Reviewed yesterday NEW

Visited Chicago for the first time. Staff were attentive, friendly & professional. My spacious room ensured a peaceful sleep, space to stretch out and relax. Location was perfect - enjoyed walking about downtown and by the lake. Enjoyed every moment of my stay.

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Thank Alison K
Ohio
Reviewed 2 days ago NEW

Location was excellent, especially for a mixed age group of ladies. However, for the price we paid, we expected vaccumed hallways & clean rooms for our group. Dirty bathroom & crumbs on the floor from prior guests. Yuck. When we notified the staff, the rooms were re-cleaned & we were given a bottle of wine & a bottle of water...

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Thank djomo2017
UK
Reviewed 3 days ago NEW

Great hotel - well positioned on Michigan Avenue. Its kind of in the middle - so easy to get downtown (towards Millennium Park), uptown - towards the Zoo and beachy areas - and ideal for walking to Navy Pier. Nice and clean rooms - was very spacious, with good amenities. Could do with free bottled water everyday...it costs nothing and...

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Thank Chicky01
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Chicky01, Thank you for sharing your comments with us. We are pleased our convenient location suited your needs perfectly thanks to its proximity to great dining and sightseeing opportunities. It is good to know you valued your spotless room and its generous size. We hope you will stay with us again the next time you need accommodations in downtown...

Newbury, United Kingdom
Reviewed 5 days ago NEW

Chicago and Hamilton Great hotel and service. Eno wine bar fab. Starbucks better for breakfast than Centre Court restaurant 😞 Good location for shopping and theatres. Go see Hamilton - more than awesome!!!

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Thank JayneH746
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear JayneH746, We are glad you enjoyed our central location, excellent service, and great amenities such as having a Starbucks and multiple quality dining options within the hotel. Judging by your comments, it sounds like your stay was better than a one-star experience! We certainly hope that is the case, as we would love to have you stay with us...

USA
Reviewed 6 days ago NEW

Don't mail anything here without expecting a fee for holding the package. This alone warrants 2 stars in my book. Elevators are painfully slow, be forewarned. I'd only book meetings here or stay for a night to check the place out. There are too many better options - I mean there are a LOT of options - you're in Chicago....

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Thank MerryManUSA
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear MerryManUSA, We are sorry to hear your stay did not meet expectations. We appreciate your feedback and will see what we can do to improve guest experience regarding the issues you mention. We hope you will allow us another chance in the future to provide you with a much improved stay. Sincerely, Ronald Hoogerbrugge General Manager

Cave Creek, Arizona
Reviewed 1 week ago NEWvia mobile

Recently in the Chicago area, I had the pleasure of staying at the InterContinental Hotel and had a wonderful experience. The decor and architecture of the hotel was exquisite. The indoor pool area and Grand Ball room were both a visual treat. The staff were exceptionally pleasant and attentive.

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Thank tkerickson
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear tkerickson, It is always nice to hear that a guest appreciates our efforts to preserve the historical charm of the building while simultaneously keeping up with modern trends in terms of comfort and décor. We are glad you found our staff to be friendly and attentive. It would be our pleasure to accommodate you the next time you visit...

Conklin, Michigan
Reviewed 1 week ago

Very nice and sevice is great. I was pleased with the good attitude of all the employees and when i had a question they were happy to make sure i got the answers I needed. The price was fair and it was a good location

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Thank Jeremywurm
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Jeremywurm, Thank you for your review. We are glad you found value in our central location and exceptional service. We would love to have you stay with us again anytime. Sincerely, Ronald Hoogerbrugge General Manager

Windsor
Reviewed 1 week ago

The Hotel is an historical one, so rooms are smaller, carpet in hallways seemed worn, took some time to get the room temperature just right. The location was perfect, service was fantastic, check-in and out was a pleasure!

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Thank dpro12
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear dpro12, Thank you for sharing your feedback with us. It is great to know you enjoyed our central location and excellent service. We would love to reserve something more spacious for you next time—just give us a call when you're booking. We hope you will stay with us again the next time you are in Chicago. Sincerely, Ronald Hoogerbrugge...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $185 - $658 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Travelocity and Jetsetter so you can book your InterContinental Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#30 Green Hotel in Chicago
#45 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Chicago staff and other travellers.
45 questions
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Questions? Get answers from InterContinental Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a corner room on the 15 floor and the view was amazing and very quiet”
 of 5 bubbles yadirap208, 21 Feb 2017 | Read review
“ask for front facing in the tower”
 of 5 bubbles Chicky01, 19 Feb 2017 | Read review
“Join loyalty program and ask for a room upgrade IF available”
 of 5 bubbles wicowboyfan, 14 Feb 2017 | Read review
“Standard room ”
 of 5 bubbles 28antona, 11 Feb 2017 | Read review
“Higher floors are the best here. ”
 of 5 bubbles johnhW1382NO, 9 Feb 2017 | Read review
5 of 5