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InterContinental Chicago

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#72 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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InterContinental Chicago
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4,175 Reviews from our TripAdvisor Community

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Boston
Reviewed 2 days ago NEW

Intercontinental is my hotel of choice, I am recognized as a Platinum Elite member at check-in and they always upgrade me if they have it available Room was comfortable and quiet - upgraded to the 31st floor with a new view of Michigan Ave when the fog cleared - a little noisy for sleeping because it faces the street and...

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Helpful?
Thank MarinaBay
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear mecohen27, Thank you for your esteemed loyalty to InterContinental Chicago and for taking the time to review your experience. Your suggestions for how we can further improve our in-room offerings are appreciated, and we will certainly take these into consideration. Hopefully, you enjoyed everything Chicago has to offer. Should you return for another stay in the future, we look...

Chicago, Illinois
Reviewed 2 days ago NEW

Hotel is central to everything. Bell Hops are attentive and caring. Front end had a lot of knowledge. Should mark what floor pool is on outside the elevator, not just on the inside. This hotel is very comfortable with all the amenities you need. Never have to leave with Starbucks and the Michael Jordan restaurant right there.

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Helpful?
Thank audreydO8877FG
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear mecohen27, Thank you for your review. It is wonderful to know that you enjoyed every aspect of your stay, from our friendly service, to your comfortable accommodations and our central location on Michigan Avenue. Thank you as well for your suggestion for our elevator numbering. We appreciate your review, and we hope you can join us again soon. Sincerely,...

Pierson
Reviewed 2 days ago NEW

Enjoyed my stay. Service from front desk check-in, to breakfast, on through bell hop as I was leaving, was friendly and helpful. Breakfast buffet was great and you don't want to miss the 23 layer chocolate cake.

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Helpful?
Thank parmenter1951
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear mecohen27, Thank you for reviewing your stay at InterContinental Chicago. We are thrilled to know you enjoyed every aspect of your stay, from your delicious breakfast to the attentive wait staff. If your travels bring you back to Chicago someday, we would be more than happy to serve you again. Sincerely, Ronald Hoogerbrugge General Manager

Lakeville, Minnesota
Reviewed 2 days ago NEW

Room was clean, well stocked, but small. Staff was very helpful and friendly. Great location. Restaurant for breakfast was excellent. Very nice workout area with lots of equipment and a beautiful pool area.

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Helpful?
Thank Susan J
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear mecohen27, It is wonderful to hear that you so enjoyed your stay. We are proud to have been a fixture on Michigan Avenue for so many years, and preserving the original detail that makes us unique is a priority for us. We appreciate your recommendation to inspect some of our architecture, especially the pool, which is a particular point...

Aspen, Colorado
Reviewed 3 days ago NEW

Having never been to Chicago, the Intercontinental was a wonderful first time hotel. It is exquisitely located on the Magnificent Mile of Michigan Street and the staff were wonderful. While the hotel is a little aged, the rooms are fresh, clean, and the showers are lovely. Had an amazing time and I would come back!

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Thank mecohen27
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear mecohen27, Thank you so much for choosing InterContinental Chicago for your first experience in our city. We are pleased that we were part of creating fond memories for you and we hope to welcome you back again someday. Sincerely, Ronald Hoogerbrugge General Manager

Bracknell, United Kingdom
Reviewed 3 days ago NEWvia mobile

I stayed here for 3 nights whilst in Chicago attending a friends wedding. The hotel is in a great area and within walking distance of some great places such as The Purple Pig, Millennium Park and all the shops. The room was clean and well presented. My only complaint would be that there was only ice on the 7th floor,...

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Helpful?
Thank only1annabel
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear texchef2, Thank you so much for staying with us to attend a wedding of your friend. We appreciate you writing about the great location of our hotel and Paula’s exceptional service. We will certainly pass your compliments along. We hope to welcome you back in the near future, as it is always a pleasure to meet our international guests...

Portland
Reviewed 4 days ago NEWvia mobile

A great location for all Chicago activities, with friendly concierge staff to fill in the blanks for transportation and entertainment questions. Stayed on the tower side with a nice city view, comfy beds and plenty of outlets and charger stations throughout the room. VERY quiet. Prompt and courteous room service every day. The fitness center was outstanding, as is the...

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Helpful?
Thank texchef2
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear texchef2, Thank you for reviewing your experience at InterContinental Chicago. Fewer compliments make us prouder than those highlighting our service, and we are so pleased that our staff made such a fine impression on you. We hope you had a lovely time in Chicago and exploring everything there is to discover on the “Mag Mile.” We hope you can...

Chicago, Illinois
Reviewed 4 days ago NEW

Great hotel. Rooms are clean and well priced. Great location. Everything is in walking distance or a close taxi ride. Great concierge. They were very helpful in finding restaurants if a higher standard.

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Thank Nriwoody
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Nriwoody, Thank you for sharing your comments with us. We are happy to hear you valued the cleanliness of our accommodations along with our exceptional service and prime location. We would love to have you stay with us again anytime. Sincerely, Ronald Hoogerbrugge General Manager

Chicago, Illinois
Reviewed 5 days ago NEW

Pleasant and friendly staff. Attentive and expedient housekeeping. Connected to the amazing and convenient MJ's Steakhouse/Bar. Walking distance to all the Mag Mile essentials. Loved the citrus clean frangrance offered for the bath/shower.

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Helpful?
Thank kesia_hollins
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear kesia_hollins, Thank you for your review. It is great to hear our associates took excellent care of you during your recent stay and that your enjoyed the quality of our fine toiletries. We hope you will stay with us again the next time you need accommodations in downtown Chicago. Sincerely, Ronald Hoogerbrugge General Manager

Hong Kong, China
Reviewed 5 days ago NEW

Everything is good especially the Michael Jordan restaurant. However, a bottle of complimentary water is expected these days and age especially for high-end hotels such as this one. Other than that everything else is good. Great location.

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Helpful?
Thank llee147
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear llee147, Thank you for taking the time to share your thoughts with us. We are glad you enjoyed your stay overall thanks to our spectacular location and great onsite dining options such as Michael Jordan’s Steakhouse. Your feedback is greatly appreciated. We hope to see you again sometime. Sincerely, Ronald Hoogerbrugge General Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $234 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#30 Green Hotel in Chicago
#46 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Chicago staff and other travellers.
46 questions
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Questions? Get answers from InterContinental Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3103 - nice corner room with a view”
 of 5 bubbles MarinaBay, 28 Mar 2017 | Read review
“Our shower nob was incredibly still and hard to turn”
 of 5 bubbles mecohen27, 27 Mar 2017 | Read review
“Not that it's the hotel's fault, but I was awoken both nights by sirens. I guess you could ask for an interior room, but then you'll give up the view.”
 of 5 bubbles 193johnf, 22 Mar 2017 | Read review
“If you want any recommendations where to eat or travel, the concierge is very helpful ”
 of 5 bubbles davecF997JM, 20 Mar 2017 | Read review
“1803 lovely corner room, great views”
 of 5 bubbles 320maryo, 13 Mar 2017 | Read review
5 of 5