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InterContinental Chicago

#73 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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InterContinental Chicago
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4,303 Reviews from our TripAdvisor Community

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Vancouver
Reviewed yesterday NEW

I have stayed at the InterContinental a number of times over the years; I return to this hotel as the location is ideal and the service is always good. I have tried other hotels, from "boutique" to main stream 4 and 5 star, but I have found that as long as I can get a reasonable rate the InterContinental I...

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Helpful?
Thank DAS1892
River Vale, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

You can't ask for a nicer check in experience. Paula made very pleasant conversation and was disappointed I was only staying for one night. Highlighting next time I need to spend some time seeing the city and I agreed. She got me checked in quickly and suggested some great steakhouses in the area. The room itself was very nice. All...

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Helpful?
1Thank Marc K
About Hotel's Favourite Review
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Marc K, Thank you for taking the time to tell us about your stay. It is nice to hear Paula took great care of you during check-in and that you appreciated room features such as conveniently placed electrical outlets and comfortable bedding. We appreciate your feedback regarding bottled water and shower head preferences; little things or not, it is...

Kentucky
Reviewed 2 days ago NEWvia mobile

Booked this hotel using points for a quick trip to watch the Cubs. I was not disappointed!! Although my room was on the small side, it was comfortable and very well decorated. Staff crom the front desk to the bellmen were top notch. Will, the doorman, was especially helpful with helping me find my way to the Red Line and...

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Helpful?
Thank KYTRAVELFUN
Rochester, Minnesota
Reviewed 3 days ago NEW

Stayed at the Intercontinental for business last week. It's in a great location, walking distance from Navy Pier, Millenium Park and great restaurants. The hotel is clean, but dated. Ceilings are low and air conditioning system is loud, which leaves you with an interesting choice: quiet sleep, but hot or loud and possible lack of sleep. Requested a king room,...

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Helpful?
Thank jmb0s
Great Neck, New York
Reviewed 4 days ago NEW

I check in to intercontial hotel in downtown Chicago il on sar may 6,2017 at 2:30 p.m. that day the man check in to hotel front desk he was nice he got me up my room as quick as possible the room was good the ac/heat work in the room that weekend the room was big and nice the bsthroom...

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Helpful?
Thank Chuck D
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Chuck D, We are happy to hear you liked your spacious, comfortable room and amenities such as our fitness center and junior Olympic size swimming pool. It is great to know you received exceptional service from our associates throughout your stay. We thank you for taking the time to share your experience with us. We look forward to seeing...

Mumbai
Reviewed 5 days ago NEW

You might feel during the week that you are staying in a suburb but the weekend kills this notion. Hoardes of people are found on this Uber shopping street. I was lucky to be there during the NBA Draft Combine Jr and although I am 6ft I felt like a dwarf in front of those 7-7.5 ft tall basketball players....

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Helpful?
Thank 744ashishs
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear 744ashishs, Thank you for the review. We are glad you had a fun time staying with us! We would love to accommodate you again the next time you visit Chicago. Sincerely, Ronald Hoogerbrugge General Manager

Atlanta
Reviewed 5 days ago NEW

The hotel location is the best feature. The rooms are rather dated and could use some attention. The bathroom caulking was in bad need of repair and you could see where the walls were patched (poorly). The king room was tight -- definitely not going to be able to spread out during your stay. I was staying here for a...

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Helpful?
Thank seven21
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear seven21, Thank you for taking the time to share your feedback with us. We are sorry to hear your room did not quite meet expectations. We want you to know our hotel has a range of sizes and styles of rooms. This is due to the fact that the building itself was constructed in the late 1920s. We have...

Reviewed 6 days ago NEW

Great location Average breakfast spread Average room Great wine and chocolate bar Shower was inadequate - old fittings and poor water pressure Asked for bellboy help twice to shift my luggage at check out - nobody turned up Front desk forgot to give me the complimentary breakfast coupons at checkin - I didn't know they were required till I had...

Review collected in partnership with this hotel
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Helpful?
Thank docthach
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear docthach, Thank you for your review. We cannot improve without the feedback of our guests, and so we appreciate these opportunities for improvements that you’ve shared. We sincerely apologize for service errors you encountered. You can trust that we are making note of these so we can ensure our guests are served in a timely manner and with all...

North Bay Village, Florida
Reviewed 6 days ago NEW

Very recent stay at this hotel was excellent in many ways. We. Were ther fora wedding reception. The banquet room was incredibly beautiful with a very large chandelier and beautifully ornate place settings. It had the feel of a .European establishment. The food was delicious, When we arrived, due to Chicago traffic, we were running late. As we checked in...

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Helpful?
Thank 811victoria
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear 811victoria, Thank you for taking a moment to share your experience with us. We are glad you had an excellent time at the reception thanks to our stunning architecture and décor and delicious culinary creations. It is especially comforting to hear our team members acted quickly to resolve any issues to ensure your stay got off to a great...

New York City, New York
Reviewed 6 days ago NEWvia mobile

Stayed here one brief night. I found the lobby bustling because of the restaurant and the location directly on Mag Mile. The room was a good size and so was the bathroom. I found the furniture to be pretty up to date. Would definitely stay here again.

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Helpful?
Thank nonrevver
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear nonrevver, Thank you for your review. We are glad you enjoyed your spacious, modern room and our prime location. If there is anything we can do to make your next stay a perfect five-star experience, please don’t hesitate to let us know. We hope to see you again soon. Sincerely, Ronald Hoogerbrugge General Manager

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05/06/2017 06/06/2017
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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $258 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#31 Green Hotel in Chicago
#45 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Chicago staff and other travellers.
50 questions
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Questions? Get answers from InterContinental Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good to excellent and room and nice”
172chuckd, 18 May 2017 | Read review
“The rooms as average in size but comfortably appointed. Suites are available also. Noise was not noticeable on the 5th floor.”
811victoria, 16 May 2017 | Read review
“Get the Superior w/ King Size bed! Tub at the Bathroom is so relaxing too!”
dadangt, 14 May 2017 | Read review
“Great pool. Not much drawer space for clothing ”
RayJ530, 9 May 2017 | Read review
“High Room Floor”
MBFNCNative, 7 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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