We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Red Roof Inn Chicago Downtown Magnificent Mile

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Red Roof Inn Chicago Downtown Magnificent Mile
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,138 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Red Roof Inn Chicago Downtown Magnificent Mile
See the most recent reviews
Showing 869: English reviews
Reviewed 6 August 2013 via mobile

Was there with my family. Rooms are very small and whole Hotel is very dirty! On the webpage is written that the facility is luxery and remodeled. ..that's a joke it is scrap: doors blocked, carpet and tiles coming of the floor, we have been blocked in the elevator. Service was bad.

 Report
Helpful?
Thank burgale
milwaukee
Reviewed 4 August 2013 via mobile

We decided to book with red roof inn due to the fact that our 1st choice for a hotel had no availability. The reviews on TA seemed to be mixed so we really didnt know what to expect. Upon entering the hotel we were greeted with a smile by Vanessa and were able to check in immediately. While checking in...

 Report
Helpful?
Thank brightis
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your review. I will certainly share your comments with the entire staff and recognize Jackie and Vanessa for their exceptional service to you and your family. All of the staff is here to ensure pour guest have a pleasant stay. We hope the Red Roof Inn will be your new 1st choice for lodging in...

Reviewed 30 July 2013

Vanessa Batten and Theresa were the most hospitable team members. Theresa greeted and checked me in with a welcoming charm and even called to ask how I was doing and how long she would be at the desk. The next morning Vanessa assured me that I did not have carry my luggage all around town and safely secured my things...

 Report
Helpful?
Thank Alligator2114
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your review. I am happy to hear Vanessa and Theresa made you feel welcome and at home. We are happy to store your belongings before your room is ready or after you depart so you can go out and enjoy our wonderful city. The entire staff looks forward to the opportunity to serve you again...

Piqua
Reviewed 29 July 2013

Thank you Vanessa Batten for going above and beyond for us during our stay. We went to our room and it was pretty small and confined to say the least so we went back down to the front desk and Vanessa was there to greet us with her super personality and big smile and asked what she could do to...

 Report
Helpful?
Thank Audrey D
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate you taking the time to post a review. Our hotel is located in an historic building constructed nearly a century ago right in the heart of downtown Chicago. Because of that, our standard rooms are smaller than many newer hotels. As Vanessa showed you, we do have larger, deluxe rooms available, as well, for a slightly higher rate....

Sunnyvale
Reviewed 29 July 2013

This is a relatively inexpensive hotel in a quite pricey area. It is perfectly adequate and has all the basic amenities. The room was not spacious and the fan excessively noisy. However, the bed was more comfortable than expected. The staff are friendly and helpful. Recommended if you are on a budget.

 Report
Helpful?
Thank SueSigma
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. The Red Roof Inn does offer a great value for downtown Chicago. Our location is one of the best of any hotel in the city and within easy walking distance of many of the most popular attractions. I am glad you found our new beds comfortable, but I apologize for the noisy AC fan. I...

Sydney, Australia
Reviewed 21 July 2013

Staff were great especially the night woman who could just point me in the right direction for everything. Rooms are average and the corridors are not that great. The location though is great, just off Michigan Ave and across the road from the Marriott

 Report
Helpful?
Thank Sue L
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review and I am sure you are referring to Kelly who is our night auditor. She knows Chicago very well and is great with directions and the best and most cost effective way to get where you want to go. Our hotel is located in an historic building right in the heart of the city. It...

Lincoln, Nebraska, United States
Reviewed 12 July 2013

The rooms were pretty small and confined, but they got the job done. The staff was great, especially the night shift, Kelly. She was very helpful with suggestions on where my friends and I should go & what to do, and she was very friendly. She should be commended and I would certainly stay at Red Roof Inn on E...

 Report
Helpful?
Thank Jake D
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking your valuable time to post a review. Kelly, as well as the rest of the staff, is here to ensure our guests have a wonderful stay. They are knowledgeable about the area and are happy to answer your questions or give directions on where to go, where to eat, and what is happening in the city....

Baton Rouge, Louisiana
Reviewed 9 July 2013

One block off Michigan Ave., the rooms are small but clean and reasonably priced, the service at the desk is excellent, especially Kenny and Michael, and you simply can not go wrong. No frills however, so you do have to walk a block or two for etc.

 Report
Helpful?
Thank Mitch F
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for writing a review and telling others about your stay. The Red Roof Inn does offer a great value and our location cannot be beat. Kenny, Michael, and the entire staff look forward to your return. Heidi Cordes General Manager

Las Vegas, Nevada
Reviewed 7 July 2013 via mobile

Have you seen the commercial that the people are blind folded? Trash all around and moldy food? The people are asked what they smell? It's a sick, foul environment they are in. When you walk into the room, all you smell is FeBreze. This scares me! I did NOT walk on the floor, I only laid on the sheet, and...

 Report
Helpful?
Thank MignonT
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review and I appreciate your comments. Please accept my sincere apology. All of our rooms should have a pleasant scent, but not an overpowering one. In addition, no room should be in service with peeling paint. That certainly is not our standard or policy. I understand your dissatisfaction. I can assure you I will take the...

Bloomington, IL
Reviewed 6 July 2013

The staff was always friendly and helpful, but the physical building is deteriorating. In addition to being quite small, our room needed TLC and better cleaning. There were marks on the walls, baseboards and the carpet was clean, but worn. There were loose outlet coverings and the small table between the beds had a marked surface where something too hot...

 Report
Helpful?
Thank UofIx3
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. I am very sorry that your stay this time was not as positive as your last stay. I will share your comments with the entire staff and I assure you we will remedy the issues you described. We are completely responsible to ensure our rooms are clean and well maintained. I am surprised you did...

266 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (239)
Viewed
Bathroom (43)
Viewed
Hotel & Grounds (37)
Viewed
Room/Suite (50)
Viewed
View from Room (10)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (96)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (3)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
Inn of Chicago
Inn of Chicago
#138 of 187 in Chicago
1,702 reviews
Magnificent Mile
Courtyard by Marriott Chicago Downtown/Magnificent Mile
Magnificent Mile
Warwick Allerton-Chicago
Warwick Allerton-Chicago
#102 of 187 in Chicago
1,485 reviews
Show Prices
Show Prices
Show Prices
Streeterville
Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
Downtown / The Loop
Travelodge Hotel Downtown Chicago
Downtown / The Loop
BEST WESTERN Grant Park Hotel
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Downtown Magnificent Mile

Address: 162 E Ontario St, Chicago, IL 60611-2809
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $126 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Downtown Magnificent Mile 2*
Number of rooms: 191
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com and Expedia so you can book your Red Roof Inn Chicago Downtown Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Chicago
Red Roof Inn Chicago
Red Roof Inns Chicago
Chicago Red Roof Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and other travellers.
20 questions
Ask a question
Newcastle upon Tyne, United Kingdom
over a year ago
Rossburg, Ohio
over a year ago
over a year ago

See all questions (20)

Questions? Get answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid elevators - ask for lower floors and hit the stairs...”
 of 5 bubbles alisafisher, 27 Oct 2016 | Read review
“Corner rooms overlooking the city intersection.”
 of 5 bubbles alina_wood, 26 Oct 2016 | Read review
“Stay somewhere else. Nothing good about this hotel except location.”
 of 5 bubbles Debby456, 7 Sep 2016 | Read review
“Good location.”
 of 5 bubbles gordonsj, 16 Aug 2016 | Read review
“The whole hotel needs updating..”
 of 5 bubbles ShelleyBelly2368, 7 Aug 2016 | Read review
5 of 5