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Ambassador Chicago

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Traveller (388)
Room & Suite (239)
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Overview
  • Excellent49%
  • Very good27%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“pump room”(409 reviews)
“public hotel”(127 reviews)
“library bar”(74 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Ambassador Chicago
Offers & Announcements: 10% off room rate
Hotel deals
Offers from Ambassador Chicago
Offers & Announcements: 10% off room rate
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)
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Traveller rating
768
435
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768
435
261
112
65
Show reviews that mention
All reviewspump roompublic hotellibrary barthe gold coastian schragergreat neighborhoodboutique hotelrush streetcommon areasguest roomslincoln parkfew blocksupon checklake michiganmag milethe magnificent milelobby
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311 - 315 of 1,641 reviews
Reviewed February 13, 2017 via mobile

A gorgeous lobby but it ends there. Rooms are good sized but feel cold and institutional versus Modern. Sadly, the hotel rests on laurels of history and service which are its predecessor's rather than its own and I'm left with a sad irony rather than...More

Thank TommyDirect
Response from Travis H, General Manager at Ambassador ChicagoResponded February 14, 2017

Hi TommyDirect, Thank you for your review. I am sorry that your previous stay was not to your liking. Guest service is something we take very seriously and I would like the opportunity to hear more feedback on your visit. I can be reached directly...More

Reviewed February 11, 2017

Do not let the valet park your car! After charging $65 for valet service they were reckless and negligent in having our new rims severely damaged by scraping against the curb. The hotel manager will not accept responsibility nor assist in rectifying the situation. It...More

Thank HJandDJ
Response from Travis H, Guest Relations Manager at Ambassador ChicagoResponded February 14, 2017

Dear HJandDJ, Thank you for taking the time to write your review. When informed of the incident, we immediately opened an investigation, and shared with you our security footage. The video footage shows no damage was done while your car was in our possession. Please...More

Reviewed February 9, 2017

We really enjoyed PUBLIC Chicago during a visit in early February. The staff was great, the rooms were clean, and both Pump Room and Library Bar were terrific. The quality of the included breakfast left a little to be desired, but it was convenient so...More

Review collected in partnership with this hotel
Thank Abigail B
Response from Travis H, Guest Relations Manager at Ambassador ChicagoResponded February 13, 2017

Dear Abigail B, I am very happy to hear that you enjoyed The Public Chicago so much! We pride ourselves on our spectacular staff and the emphasis we place on the cleanliness of the rooms- I am so glad you noticed. We look forward to...More

Reviewed February 9, 2017

Me and my fiancé live in the neighborhood and were experiencing plumbing problems in our home. Not having any water was going to be a major problem in the morning so we decided to book a room last minute using tonight hotel. When we arrived...More

Thank JordanR83
Response from Travis H, Guest Relations Manager at Ambassador ChicagoResponded February 13, 2017

Dear Jordan, Thank you for the 5 star review. I am glad you enjoyed your short stay so much. Please let me know when you are looking for another staycation! All the Best, Travis H

Reviewed February 9, 2017

Parking costs ridiculous use park whiz for a better rate. I don't understand all the hype it is a lipstick on the old ambassador pig. The comments areas are well done. Rooms aren't even big enough to change your mind in. Art is odd, one...More

Review collected in partnership with this hotel
Thank BellaItalia_8
Response from Travis H, Guest Relations Manager at Ambassador ChicagoResponded February 13, 2017

Dear Bellaltalia_8, Thank you for taking the time to write this review. Parking in downtown Chicago can be steep as the neighborhood we are located in is permit parking only. I am glad that you enjoyed our common areas as we place a lot of...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$173 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Business Hotel in Chicago
#64 Luxury Hotel in Chicago
#74 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#52 Business Hotel in Chicago
#64 Luxury Hotel in Chicago
#74 Romantic Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveller (388)
Room & Suite (239)
Dining (102)
Amenities (31)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Gold Coast
Located just north of The Loop, Gold Coast is one of
Chicago’s most affluent and popular neighborhoods. The
original Playboy, Hugh Hefner, once had a mansion
here. In addition to prestigious hotels, historic
mansions and luxury high-rise apartments, you’ll also
find upscale specialty boutiques and Michelin-starred
restaurants. Walk along Oak Street for your shopping
fix and dance through the night along Rush Street. The
...More
Questions & Answers
Ask a question
Julietta5
April 23, 2018|
AnswerShow all 5 answers
Response from Travis H | Property representative |
it might be tight, but there are two bed in a double room!
0
Votes
Sherry L
February 25, 2018|
AnswerShow all 6 answers
Response from Travis H | Property representative |
Parking in $67.00 nightly with in and out privileges. The garage is off property and in a a secured building with 24 hour surveillance.
0
Votes
Toni F
January 12, 2018|
AnswerShow all 2 answers
Response from Azntiger | Reviewed this property |
Sorry - I really don't know but the Ambassador Hotel is cozy and charming!
0
Votes
Room Tips
"Near elevators are good for older people"
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"Ask about upgrade options at check-in, there are plenty different options of rooms for all budgets."
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"some rooms have a limited view from its windows, yet, I believe most rooms are clean inside!"
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"they allow dogs!"
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