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Park Hyatt Chicago

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#7 of 188 Hotels in Chicago
Certificate of Excellence
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1,418 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Chicago, Illinois
Reviewed yesterday NEW

Our hallway smelled like cigarette smoke. It made me feel ill. I told the front desk on our way out and they didn't seem to care. Our room was not spotlessly cleaned and dusted. It was Hampton Inn clean, not Park Hyatt clean. No one offered to take my suitcase when we entered the hotel. There was an employee outside...

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Helpful?
Thank Guy B
CAIRO, Egypt
Reviewed 3 days ago NEW

This is my fifth stay in the Hotel and cant say anything except its perfect as usual. Thank you All Staff pf Park Hyatt to make our stay unforgettable. the hotel location is strategic in Michigan Ave , with all possible shopping places and near a lot of restaurants .

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Thank Ihab M
Basking Ridge, New Jersey
Reviewed 5 days ago NEW

Overpriced undervalued; poor food selectiontion and limited. Very pricey $16 entree salad the size of a deck of cards. Great location and clean rooms friendly front desk but would stay elsewhere on business

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Thank 809Winston
Melbourne, Australia
Reviewed 6 days ago NEW

I would give this hotel a good but there is no "good" rating on trip advisor. It certainly was not very good sadly, because it has the potential to being exquisite. So the location is unbeatable in terms of the shops etc. Had a water front view overlooking the water tower and the lakes-divine to get up and go to...

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Thank dinesh s
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Hello and thank you for taking the time to review your stay for your fellow travelers. I apologize that your experience did not exceed your expectations of the Park Hyatt brand. We pride ourselves in providing the epitome of personalized luxury here in Chicago and are disappointed we did not live up to that promise for you upon your stay...

Honolulu, Hawaii
Reviewed 1 week ago NEWvia mobile

My husband and I stayed at Park Hyatt Chicago for one night in September this year. -Location: Great in the center of Chicago. Lots of restaurants and good pizzerias within walking distance which is very important to me.. -Room: Clean and modern. We stayed at the basic room and I think it was quite spacious. The armchair in the room...

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Helpful?
Thank celee11
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you for taking the time to review your stay for your fellow travelers. We are extremely disappointed that your experience did not exceed your expectations of the Park Hyatt brand and apologize for this unfortunate incident. Thank you for bringing this to our attention and we will be sure to relay your comments to our leadership team, who will...

Elmhurst, Illinois
Reviewed 1 week ago

The Park Hyatt takes you into a nice tranquil space when coming off the the very hectic Mag mile The Park meets every need right on property. If you venture out everything is is at a arms length. If you have any special needs make sure you notify the Hotel so they can meet your every need. Enjoy!

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Helpful?
Thank paulkB7287RX
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you so much for your lovely review of our hotel! We are so glad you enjoyed your stay and that we were able to provide you with a home away from homes in the busy city of Chicago. We hope to welcome you and your family back on your next visit!

Scottsdale, Arizona
Reviewed 1 week ago via mobile

We had not stayed here in a while but gave it a try .We had a very nice room overlooking the lake. The room is very contemporary and the layout and use of space is excellent. Turndown service was excellent. The bed was very good. Great location. Very competitive with other good hotels in Chicago.

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Thank Steve M
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you so much for your review! We strive to meet excellence​ in every area of our hotel and are glad we were able to show off on your visit to Chicago. We hope to welcome you on your next stay to the Windy City!

sydney, aus
Reviewed 1 week ago

I have a lot of good things to say about this hotel, we had a pleasant and well appointed room (Lake View King) which had terrific views of the Water Tower and Lake Michigan. Whilst the decor was perhaps a little dated, the room was in very good condition. The location is excellent with lots of bars, restaurants and shops...

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Helpful?
Thank marniemac
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you for taking the time to review your stay and provide feedback. We apologize that your experience did not exceed your expectations of the Park Hyatt brand and are extremely disappointed that our standards for excellence were not reflected in your stay. Thank you for bringing this to our attention and we will be sure to relay your comments...

Santa Barbara, United States
Reviewed 2 weeks ago

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Thank 980jonathano
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Reviewed 2 weeks ago via mobile

I often joke that I've stayed at EVERY hotel in the city of Chicago, but THIS hotel is more than just a stay! Each of the several times I've stayed, I was reminded of the previous stays - all spectacular. From the convenience of the location, to the room amenities, customer service to the degree of luxury in each detail,...

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1Thank Will B
Jenna R, Public Relations Manager at Park Hyatt Chicago, responded to this review

Thank you so much for your wonderful review! We are so glad that you have chosen Park Hyatt Chicago to stay with when you visit. We hope to see you many more times on your travel and make each stay better than the last!

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
NoMI Kitchen
NoMI Kitchen
Cuisines: Japanese, American, Sushi, Contemporary
Park Hyatt Chicago
Park Hyatt Chicago
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 

Additional Information about Park Hyatt Chicago

Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $447 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Chicago 5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt
Hotel Style:
#2 Business Hotel in Chicago
#2 Green Hotel in Chicago
#4 Spa Hotel in Chicago
#5 Family Hotel in Chicago
#7 Luxury Hotel in Chicago
#8 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Park Hyatt Chicago staff and other travellers.
7 questions
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Questions? Get answers from Park Hyatt Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the waterfront room. I had the double king overlooking the water tower”
 of 5 bubbles 185dineshs, 30 Nov 2016 | Read review
“Try to request high floor room with lake view”
 of 5 bubbles duvu, 11 Nov 2016 | Read review
“13th floor was great !”
 of 5 bubbles sharondS7467YN, 3 Nov 2016 | Read review
“Rooms facing the lake”
 of 5 bubbles TonyIPhiladelphia, 1 Nov 2016 | Read review
“high floor, not street facing”
 of 5 bubbles trionar2014, 31 Oct 2016 | Read review
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