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Renaissance Chicago Downtown Hotel

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#55 of 188 Hotels in Chicago
Certificate of Excellence
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1,543 Reviews from our TripAdvisor Community

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Showing 1,470: English reviews
San Diego, California
1 review
Reviewed yesterday NEW via mobile

My husband and I wanted to experience a "real Christmas vacation" considering that in San Diego it stays in mid 60s all winter. We loved the city but what made this stay so amazing was this hotel as well as the staff. From arrival to departure. Jill the front desk agent gave us a beautiful room, she was so kind!... More 

Helpful?
Thank baustin24
Peoria, Illinois, United States
Level Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 days ago NEW

A lot of thinking about style and substance went into making the Renaissance a destination. The service from the front door and valet gentlemen, to the wait staff at the bars and restaurants were very accommodating and eager to serve. The decor is extraordinary and cutting edge tastefully done. We had a corner room with living room area that was... More 

Helpful?
1 Thank Bill W
London
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 days ago NEW via mobile

We've been here once every two years for a while. It's been 'done up' since our last visit. The reception area is now futuristic. Check in experience was only OK. We expressed dissatisfaction at the daily charge of $14.99 for wifi. Later we were told by a more helpful member of staff that this can be avoided by signing on... More 

Helpful?
1 Thank JohnRADLondon
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

JohnRADLondon - We appreciate your feedback and are sorry to hear we could not provide you with a truly memorable experience. We certainly hope you will still consider our hotel for future visits to the windy city. Thank you and live well. More 

Chicago, Illinois
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 days ago NEW

We love a room with a view and were hoping for a river view but did NOT want a view of Trump Tower. The reservation staff was very helpful in accommodating our request ....kindly explaining that it is pretty hard to have a river view that does not include the Trump sign from the hotel. We opted for a view... More 

Helpful?
Thank Timezoned
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Sarah G - Delighted we could find you the perfect view! Hope to see you back again soon! More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We stayed here for three nights in November. Our three year old and one year old had a ball. The pool was very nice and the staff always made sure to say "hi" to them. We needed a crib and housekeeping brought it up right away. Everyone was very helpful and that always makes it nice when you are traveling... More 

Helpful?
Thank Icetooth
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Icetooth - Thank you for joining us! Delighted to the whole family could come along to enjoy the stay! Until next time, live well. More 

Salem, Virginia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Located on the river with a beautiful view, it's within walking distance to the boat tour and many other landmarks and restaurants. Hotel is well done and the rooms are large and clean. The third floor indoor/outdoor bar was great in the evening when it was in the 60s our first night; not so much when it was in the... More 

Helpful?
Thank maaronsmith
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

maaronsmith - We hope you enjoyed your time exploring the windy city! Until next time, live well! More 

Los Angeles, California
2 reviews
Reviewed 1 week ago

We stayed for a few days visiting my sister and this property was beyond our expectations. The view of the city and the river was gorgeous, the cafe in the lobby level offered a great selection of coffee and food, the room was comfortable, the facilities very well maintained and extensive, and most of all the staff was fantastic! Jaime... More 

Helpful?
Thank Ciara H
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Ciara H - We will be sure to share your awesome comments with Jaime! Thanks for joining us! More 

Level Contributor
138 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

When I stay in downtown Chicago this is my preferred location due to the great staff, clean rooms and prime location. The hotel is always clean and the rooms are ample in size. The staff is very friendly and well informed. The concierge's club as well as the workout facilities are what I expect while traveling on business. I highly... More 

Helpful?
Thank David R
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

David R - We are delighted to be your number one choice in the wind city! Looking forward to hosting you on many more trips! More 

England, United Kingdom
Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 weeks ago

My wife and I used the hotel for a weekend visit to Chicago. The hotel is in a central location facing the river. First thing that will strike you is you walk into a bar to get to the reception - very disconcerting and makes the place feel very informal. The experience at the front desk is poor - both... More 

Helpful?
Thank Abdul L
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Abdul L - Thank you for your feedback regarding your experience at our property. We appreciate your time in sharing and we have passed your comments on to appropriate team members. We truly hope to welcome you back to the windy city for a chance to wow you during your stay. More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Stayed at the Renaissance for a three days and it is an excellent hotel. Thoroughly updated rooms, a. very good concierge lounge and two bars, one that's a rooftop, that are always hopping. A great location to the Navy Pier and all of the downtown restaurants and nightlife. Would have gotten 5 stars if they had a real full service... More 

Helpful?
Thank A TripAdvisor Member
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Our location is certainly the best for exploring all the windy city has to offer! Delighted you could join us to experience Chicago! More 

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 

Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $205 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Orbitz, Expedia, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Renaissance Chicago Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel
Hotel Style:
#19 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago Downtown Hotel staff and other travellers.
8 questions
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St. Louis
over a year ago

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Questions? Get answers from Renaissance Chicago Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the north side and if you can afford it get the corner !”
 of 5 bubbles billw72, 3 Dec 2016 | Read review
“Ask for a river view!”
 of 5 bubbles 758ciarah, 25 Nov 2016 | Read review
“High floor - river facing rooms”
 of 5 bubbles AbdulL827, 20 Nov 2016 | Read review
“Our view from the State street side was of the Trump hotel. The Wacker side should be very good of the river.”
 of 5 bubbles DFH1967, 14 Nov 2016 | Read review
“try to choose the side of the hotel due to Metro having a line on one side of the hotel”
 of 5 bubbles 167ondrejs, 11 Nov 2016 | Read review
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