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    Sheraton Grand Chicago

    301 East North Water Street, Chicago, IL 60611-4534
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    2017-09-03 2017-09-04
    Savings alert: 38% below average rate

    The price you found is 38% lower than this hotel's average rate of US$256/night.

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    Traveller (1134)
    Room & Suite (701)
    Dining (92)
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    Overview
    • Excellent51%
    • Very good29%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (731 reviews)
    “navy pier” (709 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Sheraton Grand Chicago
    Special Offer: Breakfast for 2 Included
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    Hyatt Regency Chicago
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    #88 of 190 hotels in Chicago
     
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    Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,017)
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    There are newer reviews for Sheraton Grand Chicago
    See the most recent reviews

    1,901 - 1,905 of 4,718 reviews

    Reviewed 31 August 2014

    Hotel was in a decent location. At bottom of hotel you could walk out to the canal, awesome at night, fireworks, many people kayaking (11:00pm) at night. Although there for business (2 shows at McCormick Place), caught a Chicago Cubs game. Bleachers at Wrigley Field...More

    Thank Robert L
    Response from madalyn w, Front Office Manager at Sheraton Grand ChicagoResponded 1 September 2014

    Dear Robert L, Thank you for choosing the Sheraton Chicago as your place to stay. We are glad to hear you enjoyed our hotel and your weekend in. We look forward to hosting your next stay. Sincerely, Madalyn W. Director of Front Office.

    Reviewed 31 August 2014

    I was in Chicago for a conference, and the Sheraton was the location, so I also booked a room here for four nights. I can't imagine a better place to stay for a first-time visitor. The location is perfect - close to the water and...More

    Thank cjteter1971
    Response from Mary P, Guest Relations Manager at Sheraton Grand ChicagoResponded 4 September 2014

    Hi cjeter1971, Thank you for your outstanding review. We are happy that you chose the Sheraton for your first time visit to Chicago. The location is ideal to be able to walk to restaurants, Navy Pier etc. and glad that it was convenient for you....More

    Reviewed 31 August 2014 via mobile

    Air conditioning set to freezing and no matter what we did with controls nothing worked except getting engineers to open some windows!! TV that needed replacing. Internet that was overloaded and worked well at 4am!! Expectations of tips for self service breakfasts. The sheridan club...More

    1  Thank Smileyozy
    Response from madalyn w, Front Office Manager at Sheraton Grand ChicagoResponded 1 September 2014

    Dear Smileyozy We appreciate your business and thank you for taking the time to share your feedback. I do apologize for any disappointment and would like the opportunity to discuss your experience. Please contact me at your convenience at 312-464-1000 or madalyn.ward-freeman@sheraton.com. Sincerely, Madalyn W....More

    Reviewed 31 August 2014

    The Sheraton Chicago Hotel and Towers is in our regular rotation of Chicago hotels, and for me is at the top. Afforded a Club Level junior suite, our stay was spectacular. Great view of the Navy pier Ferris wheel could be had from our spacious...More

    Thank hacker0124
    Response from Mary P, Guest Relations Manager at Sheraton Grand ChicagoResponded 2 September 2014

    Hello Hacker0124, Thank you for this outstanding review! We are so happy to hear you had an amazing experience and enjoyed your stay. We look forward to assisting you upon your return and please feel free to connect with me with any special requests you...More

    Reviewed 29 August 2014

    Overall a good hotel. Workout facilities were above average. Outside bar has a nice view of the river, but closed around 11:00 causing about 6 groups to leave. Efforts to be Green are appreciated, with credit for not having maid service each day.

    Thank William P
    Response from madalyn w, Front Office Manager at Sheraton Grand ChicagoResponded 1 September 2014

    Dear William P., Thank you for the great review of our hotel and our CBC Lounge! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Madalyn W. Director of Front Office

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    Details
    • Price range
    • US$189 - US$490 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Family Hotel in Chicago
    • #30 Green Hotel in Chicago
    • #30 Romantic Hotel in Chicago
    • #33 Business Hotel in Chicago
    • #42 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1218
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Priceline, Expedia, Orbitz, TripOnline SA, Ctrip TA, Hotwire, Cancelon, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Sheraton Grand Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • Chicago Sheraton
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    Traveller (1134)
    Room & Suite (701)
    Dining (92)
    Pool & Beach (42)
    Hotel & Grounds (643)
    Bathroom (48)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    denvertraveler202
    16 July 2017|
    AnswerShow all 4 answers
    Response from | Reviewed this property |
    It really depends how booked they are the days that you go. That hotel has tons of conventions and events. I've always been upgraded to an Illinois suite (which is the only reason I still book reservations there). Just call... More
    1
    Vote
    Michael P
    15 June 2017|
    AnswerShow all 9 answers
    Response from debbiecahan | Reviewed this property |
    I'm not sure of the distance to the park but probably very easy to find out on Google. Please disregard any comments connecting the weather to Chicago's reputation of being the "windy" city. The "windy" has absolutely... More
    0
    Votes
    pagansam
    1 May 2017|
    AnswerShow all 4 answers
    Response from Jim K | Reviewed this property |
    They use a service called Go Airport Express. I used it and was underwhelmed. An Uber would have been cheaper and quicker
    1
    Vote
    Room Tips
    "Try to get on with a view of the river. The higher the floor the better."
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    "Go for a River View Room!"
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    "Book a room with a River view"
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    "River view rooms are awesome!"
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