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    Sheraton Grand Chicago

    301 East North Water Street, Chicago, IL 60611-4534
    Hotel website
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    Savings alert: 22% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$239
          US$179
          US$239
          US$179
          Traveller (1093)
          Room & Suite (678)
          Dining (91)
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          Overview
          • Excellent51%
          • Very good29%
          • Average13%
          • Poor5%
          • Terrible2%
          Travellers talk about
          “the river” (713 reviews)
          “navy pier” (695 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton Grand Chicago
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          Loews Chicago Hotel
          1,927 reviews
          #11 of 189 hotels in Chicago
           
          Radisson Blu Aqua Hotel
          4,520 reviews
          #19 of 189 hotels in Chicago
           
          Hyatt Regency Chicago
          6,447 reviews
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          InterContinental Chicago
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (4,914)
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          There are newer reviews for Sheraton Grand Chicago See the most recent reviews

          1,961 - 1,965 of 4,914 reviews

          Reviewed 30 June 2014

          Booked this room directly thru Sheraton Website. We were traveling with my husband while he had meetings in Chicago and selected this hotel specifically because it had a pool and many downtown hotels do not have pools and we were traveling with a 5 year...More

          Thank Heidi B
          Response from madalyn w, Front Office Manager at Sheraton Grand ChicagoResponded 1 July 2014

          Dear Heidi B, Thank you for taking the time to share your feedback. We apologize that the pool was closed for necessary repairs upon your arrival. I am glad to hear that our Front Desk Supervisor was able to accommodate your request. If you would...More

          Reviewed 29 June 2014 via mobile

          The hotel was the site of a conference and therefore was not chosen by me. However, I am very pleased to have discovered it. The staff were friendly and courteous. I asked for several small things over the course of my stay and the service...More

          Thank AlisonA2208
          Response from Mary P, Guest Relations Manager at Sheraton Grand ChicagoResponded 2 July 2014

          Dear AlisonA2208, I was very happy to read your amazing review of our hotel. The location is one of the best in the city as you described and is accessible to so many great attractions that Chicago has to offer. We always love to hear...More

          Reviewed 29 June 2014

          I usually stay here when in Chicago. I was initially attracted due to the location (close to lake, river and MI Ave), but I grew to like the lobby and rooms, too. My last stay in June 2014 was the best yet. I was upgraded...More

          Thank SCT1110
          Response from Mary P, Guest Relations Manager at Sheraton Grand ChicagoResponded 1 July 2014

          Dear SCT1110, Thank you for your review. I'm happy that Megan was able to assist you in upgrading your room with club access. I hope you enjoyed the snacks and refreshments that we provide in the Club Lounge! We appreciate your loyalty and welcome you...More

          Reviewed 29 June 2014

          We love staying at the Sheraton Chicago Hotel and Towers because of the attention we receive from the moment we arrive to the extra attention to our request. We travel from St. Louis and bring our bikes. The location is perfect for rides and walking...More

          Thank Bob P
          Response from Mechelle R, Guest Relations Manager at Sheraton Grand ChicagoResponded 1 July 2014

          Dear Bob P., Thank you for the sharing a great review of our hotel and for making the Sheraton Chicago Hotel & Towers your favorite choice for fun and great location! We are so excited to hear that you appreciated the attention received from our...More

          Reviewed 29 June 2014

          I have stayed at the Sheraton Chicago Hotel and Towers for at least 5 occasions. Each visit has wonderful. The hotel lobby and public space is very comfortable and clean. There is a very nice business center and great public meeting space to meet with...More

          Thank VinATL
          Response from Mechelle R, Guest Relations Manager at Sheraton Grand ChicagoResponded 1 July 2014

          Dear VinATL, Thank you for the great review of our hotel and for sharing your wonderful experience in the very comfortable and clean lobby and public space. We are so excited to hear that you are enjoying the membership benefits of our SPG program in...More

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          InterContinental Chicago
          4,376 reviews
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          About
          Awards & Recognition
          GreenLeadersBronze level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Meeting Rooms
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Pool
          • Spa
          Details
          • Price range
          • US$195 - US$479 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #29 Family Hotel in Chicago
          • #30 Romantic Hotel in Chicago
          • #30 Green Hotel in Chicago
          • #33 Business Hotel in Chicago
          • #40 Luxury Hotel in Chicago
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 1218
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, TripOnline SA, Ctrip TA, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Sheraton Grand Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • Chicago >
          • Streeterville / Near North Side
          • Also Known As
          • Chicago Sheraton
          Add Photo Photos
          Traveller (1093)
          Room & Suite (678)
          Dining (91)
          Pool & Beach (40)
          Hotel & Grounds (616)
          Bathroom (46)
          Business Centre & Event Rooms (11)
          Family and Play Areas (2)
          Nearby
          Streeterville
          Streeterville is where visitors head for play at Navy
          Pier, a pseudo amusement park and development of
          restaurants, shops, rides, and other activities.
          You’ll find lots of action and excitement on the
          docks. Along the pier, you’ll see the statue of the
          captain for whom Streeterville is named. While you
          enjoy your fair share of sightseeing at the pier, you
          can also visit other popular attractions there such as
          ...More
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          Nearby Restaurants
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          Whole Foods Market
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          .27 km away
          Niu Japanese Fusion Lounge
          271 reviews
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          Nearby Attractions
          Chicago Riverwalk
          1,629 reviews
          .41 km away
          Wrigley Building
          170 reviews
          .42 km away
          Chicago Skyline
          44 reviews
          .22 km away
          The McCormick Bridgehouse & Chicago River Museum
          107 reviews
          .42 km away
          Questions & AnswersAsk a question
          Michael P
          How far is this hotel from Grant Park?
          15 June 2017|
          Answer Show all 8 answers
          Response from themotherdingo | Reviewed this property |
          Few blocks...15-20 minutes. But as others have said always be aware that Chicago is the Windy City and take a jacket ...anytime of the year!
          0
          Votes
          pagansam
          Is there an airport shuttle from O'Hare to the Sheraton?
          1 May 2017|
          Answer Show all 4 answers
          Response from Jim K | Reviewed this property |
          They use a service called Go Airport Express. I used it and was underwhelmed. An Uber would have been cheaper and quicker
          1
          Vote
          MissBossy808
          Do the elevators require a key? Also, Are there in-room safes?
          18 April 2017|
          Answer Show all 2 answers
          Response from FD_Manager1 | Property representative |
          Hello MissBossy808 Our elevators do not require a room key. We do have in room safes as well as lock boxes behind our front desk. Best, Eric B. Front Desk Manager
          1
          Vote
          Room Tips
          "We loved the River view room, the room walls are a bit thin, so bring ear plugs if you are so inclined."
          Read review
          "Ask for a room with a view of the River- I was in room 949 and had a great view.(See picture)"
          Read review
          "Any view is awesome"
          Read review
          "get the line with the view of the lake"
          Read review
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