We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-07-30 2017-07-31
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Willows

    555 W Surf St, Chicago, IL 60657-6020
    Save
    Best prices for your stay
    2017-07-30 2017-07-31
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$165/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$168
    US$149
    SAVE US$19
    US$168
    US$149
    SAVE US$19
    US$168
    US$149
    SAVE US$19
    Traveller (77)
    Room & Suite (163)
    Dining (2)
    City Suites Hotel
    509 reviews
    #112 of 190 hotels in Chicago
     
    Best Western Plus Hawthorne Terrace Hotel
    922 reviews
    #40 of 190 hotels in Chicago
     
    Majestic Hotel
    765 reviews
    #53 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,690 reviews
    #91 of 190 hotels in Chicago
     
    Overview
    • Excellent49%
    • Very good39%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    City Suites Hotel
    509 reviews
    #112 of 190 hotels in Chicago
     
    Best Western Plus Hawthorne Terrace Hotel
    922 reviews
    #40 of 190 hotels in Chicago
     
    Majestic Hotel
    765 reviews
    #53 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,690 reviews
    #91 of 190 hotels in Chicago
     
    {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$149.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chicago hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "40548bb3a5024059bb39d36f9ea23984", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":87640,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34356716],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"40548bb3a5024059bb39d36f9ea23984","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":168,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":168,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":168,"lowestMetaPrice":149,"highestMetaPriceDisplay":168,"hotelName":"The Willows","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQwNTQ4YmIzYTUwMjQwNTliYjM5ZDM2ZjllYTIzOTg0IiwiQUlLIjoiYWIyMzdmMDZiYjQ4NGRhNjhkOWEzY2M3M2JmM2JiNzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$149", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34356716":"Hotwire","32685856":"Expedia","53897086":"TravelocityEWS","32430999":"BookingCom","109218633":"HotelsCom2IB","78846223":"OrbitzEWS","79398644":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (895)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Willows
    See the most recent reviews

    221 - 225 of 868 reviews

    Reviewed 23 June 2016 via mobile

    I enjoyed my stay at this boutique hotel. The staff was very welcoming both afternoon and morning shifts. The room was charming and clean. Walking distance to Wrigley which was nice after work to visit for a game. The area is really nice with lots...More

    1  Thank Steven S
    Response from Manager M, Manager at The WillowsResponded 27 June 2016

    Dear Steven, Thank you so much for your fantastic review. We are so delighted you enjoyed your stay and find our location and service to your liking. We look forward to welcoming you back next time your travels brings you back to the area. Sincerely,...More

    Reviewed 23 June 2016

    Great location in Lakeview. 1 mile walk to Wrigley, 1/2 mile to the "el", 4 blocks to the lake, 2 blocks to the bus, and great dining options all around! The Wilde Bar and El Nuevo were 2 of our faves. The Willows was clean...More

    Review collected in partnership with this hotel
    1  Thank WadeLincoln
    Response from Manager M, Manager at The WillowsResponded 27 June 2016

    Dear guest, Thank you for taking the time to share your feedback of your most recent visit to the Willows. I am delighted to read your appraisal of the hotel and our amenities, as well as the location. We appreciate you staying with us and...More

    Reviewed 23 June 2016

    When we arrived at the hotel, I was surprised to see how dated it was. And then add the price of the room (350.00 for the night) to the mix, and I was not impressed at all. When we got to our room, it wasn't...More

    Review collected in partnership with this hotel
    Thank Margo S
    Response from Manager M, Manager at The WillowsResponded 6 July 2016

    Dear guest, I would like to thank you for staying with us and for sharing your experience as it helps us to improve our services for all our guests. Please accept my sincerest apologies that your time here was anything short of exceptional and I...More

    Reviewed 20 June 2016

    We've stayed at The Willows a couple of times when we come to visit family living nearby. It is a perfect location, right off Broadway and an easy walk to many cafes and restaurants. The staff at the hotel are very accommodating, and the rooms...More

    Review collected in partnership with this hotel
    Thank montCalifornia
    Response from Manager M, Manager at The WillowsResponded 21 June 2016

    Dear guest, Thank you for taking the time to share your feedback of your recent stay at the Willows in Chicago. It is pleasing to read your appraisal of the service and the hotel as well as the neighborhood when you visit your family. We...More

    Reviewed 19 June 2016

    The Willows is a great hotel, conveniently located in Lincoln Park. It's clean and the staff are very accommodating. Juan works the front desk and goes out of his way to make sure the guests have a wonderful experience. Beds are comfortable, bathrooms small, but...More

    Review collected in partnership with this hotel
    Thank OhioTraveldog
    Response from Manager M, Manager at The WillowsResponded 20 June 2016

    Dear guest, Thank you for choosing the Willows Hotel for your visit to Chicago and also thank you for letting us know that you had a pleasurable experience. I will make sure Juan knows that he made a wonderful impression with you. We look forward...More

    City Suites Hotel
    509 reviews
    #112 of 190 hotels in Chicago
     
    Best Western Plus Hawthorne Terrace Hotel
    922 reviews
    #40 of 190 hotels in Chicago
     
    Majestic Hotel
    765 reviews
    #53 of 190 hotels in Chicago
     
    Hotel Versey - Days Inn Chicago
    2,690 reviews
    #91 of 190 hotels in Chicago
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Breakfast included
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • US$149 - US$367 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Romantic Hotel in Chicago
    • #59 Family Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
    Add Photo Photos
    Traveller (77)
    Room & Suite (163)
    Dining (2)
    Hotel & Grounds (89)
    Bathroom (6)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Plus Hawthorne Terrace Hotel
    922 reviews
    1.13 km away
     
    PUBLIC Chicago
    1,613 reviews
    3.37 km away
     
    City Suites Hotel
    509 reviews
    1.01 km away
     
    Inn at Lincoln Park
    226 reviews
    .16 km away
     
    Nearby Restaurants
    Wheat's End Cafe
    23 reviews
    .07 km away
    Troy Mediterranean Grill & Turkish Kitchen
    28 reviews
    .14 km away
    La Creperie
    103 reviews
    .16 km away
    Renaldi's Pizza Pub
    91 reviews
    .09 km away
    Nearby Attractions
    Briar Street Theatre
    45 reviews
    .71 km away
    Elks Veterans Memorial
    22 reviews
    .42 km away
    TimeLine Theatre
    26 reviews
    .26 km away
    Saint Clement Church
    7 reviews
    .69 km away
    Ask a question
    Questions & Answers
    515minnie
    2 May 2017|
    Answer Show all 2 answers
    Response from cindycN8141VU | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    lkdhchrist
    16 April 2017|
    Answer Show all 3 answers
    Response from Broughton H | Property representative |
    Willows is 1.1 miles away from the De Paul Campus in Lincoln Park. You can definitely walk there, should be about a 20 minute walk and a nice area to walk thru.
    1
    Vote
    Julie M
    17 January 2017|
    Answer Show all 8 answers
    Response from LauraNDM | Reviewed this property |
    Hi! The parking was included in our rental..however it is kind of complicated though close by! The front desk explains it better than I will, but here goes! there is a driveway next to building very narrow. you drive down... More
    0
    Votes
    Room Tips
    "If you have seen Lincoln Park, this is a great hotel to stay at on the North Side"
    Read review
    "Nice rooms at the front facing Surf street"
    Read review
    "If you want a bit of room for relaxing, upgrade."
    Read review
    "You can bring your own wine because there's a refrigerator in the room!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing