We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Willows

Show Prices
#63 of 185 Hotels in Chicago
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
The Willows
The Willows
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

785 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Willows
See the most recent reviews
Showing 759: English reviews
Santiago, Chile
Reviewed 10 October 2015

Excellent and friendly staff, nice and clean room, comfortable bed, good location in safe neighborhood with restaurants and shops. Bathroom rather small with shower a bit old-fashioned. Room a bit noisy, especially at night, when other guests arrived in the "binging" elevator or slammed their room doors. Breakfast is quite simple (coffee and tea, bagles, muffins and croissants to warm...

Review collected in partnership with this hotel
 Report
Helpful?
Thank SymDyn
Hotel M, Manager at The Willows, responded to this review

Dear Guest, We wanted to say "thank you" for taking the time and write about your experience at our hotel. We are happy to see you enjoyed our location, friendly staff, and comfortable guest room and we hope to accommodate you again soon next time you visit Chicago. Maria Lipan Area Manager

Wheeling, West Virginia
Reviewed 5 October 2015

I have stayed at the Willows many times in the past 3 years and I plan to continue. The staff is very friendly and helpful. The location is very convenient to DePaul University. In and out parking is a plus!

Review collected in partnership with this hotel
 Report
Helpful?
Thank VJVickie
Hotel M, Manager at The Willows, responded to this review

Vickie, thank you for the nice review , sharing your experience with other potential guests. See you next time. Maria Lipan Area manager

New York City, New York
Reviewed 5 October 2015

reasonable option. nothing fancy, but better than most hotels in same price range (with deal via hotels.com or elsewhere). Staff wasn't very knowledgeable, but the morning/afternoon staff did go out of their way to help my last day there. i'd suggest looking into restaurants, etc, on your own especially if you plan on eating after 8 or 9 pm. Same...

Review collected in partnership with this hotel
 Report
Helpful?
Thank ks7722015
Hotel M, Manager at The Willows, responded to this review

Dear Guest, We appreciate your review of your recent experience at our hotel. On behalf of the entire team, we are very sorry we felt short on your expectations. Exceptional guest service is the foundation of our brand promise. Again we apologize your stay didn't meet your expectations. Maria Lipan Area Manager

Scarsdale, New York
Reviewed 4 October 2015

The Willows was the perfect place to stay for my son and I to visit Chicago and see a Cubs' game at Wrigley Field! We also did the Architectural Boat Tour, a Mafia Tour, went to a Comedy Club and saw the 'Bean'; all were accessible from the WIllows. Buffet breakfast was good, rooms were clean, location was good to...

Review collected in partnership with this hotel
 Report
Helpful?
Thank mikegX2676PV
Hotel M, Manager at The Willows, responded to this review

Mike, We are very pleased to hear that you were well cared for by our amazing team. Glad you enjoyed our neighborhood, All of your kind comments are most appreciated and we hope to have the pleasure of seeing you again at the Willows Hotel. Maria Lipan Area Manager

Whittier Ca
Reviewed 4 October 2015

We stayed here for three nights. It is a lovely hotel, well located and very comfortable. There are many stores, restaurants and other attractions within walking distance. There is a good breakfast in the lobby, although it seems to get a bit crowded. Coffee is always available.

 Report
Helpful?
Thank oveja
Hotel M, Manager at The Willows, responded to this review

Dear Oveja, We are pleased that everything was great during your recent stay and we want to thank you for taking the time to review out hotel! Maria Lipan Area manager

Pontiac, Illinois
Reviewed 4 October 2015

First stay there and would do again. Comfortable and big room, beds were outstanding. Staff friendly. I cautioned that the shower floor was slippery with no bath mat and the front desk noted and would address. Nice place.

 Report
Helpful?
Thank Dan R
Hotel M, Manager at The Willows, responded to this review

Dear Dan, Thank you for your Tripadvisor review. Your kind words will be shared with our lovely staff and we hope to see you back again soon! Maria Lipan Area Manager

Delphos, Kansas
Reviewed 3 October 2015

We were in Chicago for a Royals vs Cubs game. The Willows was the perfect location for us as we were able to walk to the game. Our rooms were quite comfortable and the breakfast provided was great! All Hotel staff was very helpful with any question or concern we had! Very friendly!!

Review collected in partnership with this hotel
 Report
Helpful?
Thank kris455
Hotel M, Manager at The Willows, responded to this review

Dear Kris, It was a pleasure having you stay with us and we are happy to know that you enjoyed our hotel and service. Your recommendation is our best reward and we are grateful to you for it. See you soon! Maria Lipan Area manager

Leicester, United Kingdom
Reviewed 2 October 2015

Chose this hotel after reading reviews and combined this information with the price. Five nights were spent here and to be honest nothing could be faulted. The hotel and staff The hotel was clean throughout, bed comfortable and room size more than adequate. Breakfast was of the continental variety and we took it to our room each morning. Tea and...

 Report
Helpful?
Thank allroads1
Hotel M, Manager at The Willows, responded to this review

Dear Guest, Thank you for your detailed review.Thank you for choosing our hotel for your stay in Chicago. We are happy to hear you enjoyed your stay and would like to thank you for taking the time to share your thoughts! Maria Lipan Area Manager

minneapolis
Reviewed 2 October 2015

Great little boutique hotel. Comfortable beds, friendly staff, great breakfast. Location very walkable or easy to bike to lake area. Parking ramp behind $21 a day but street parking difficult. Near everything, walk to lots of restaurant options.

 Report
Helpful?
1Thank meverett1203
Hotel M, Manager at The Willows, responded to this review

Dear Meverett, Thank you for taking the time to share your pleasant experience you had at willows Hotel.See you next time visiting Chicago. Maria Lipan Area Manager

Pittsburgh
Reviewed 29 September 2015 via mobile

Our son lives in the Lincoln Park area and our visits tend to be short, so we'd like to stay as close as we can. This time, instead of the Hotel Lincoln, at $350 plus per night, I found The Willows. The willows is a little boutique hotel that happened to be right down the street from my son. Although...

 Report
Helpful?
Thank Marigot1
Hotel M, Manager at The Willows, responded to this review

Dear Marigot, We just wanted to say "thank you" for taking the time and write us this great review. It was a pleasure having you here and we hope to see you again. Maria Lipan Area Manager

262 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (75)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (20)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (29)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (176)
Viewed
Double Queen (32)
Viewed
Executive King (24)
Viewed
King Junior Suite (32)
Viewed
Petite Queen (25)
Viewed
Standard Queen (25)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Dining (2)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Lakeview
Majestic Hotel
Majestic Hotel
#44 of 185 in Chicago
716 reviews
Lakeview
City Suites Hotel
City Suites Hotel
#112 of 185 in Chicago
476 reviews
Lakeview
BEST WESTERN Plus Hawthorne Terrace Hotel
Show Prices
Show Prices
Show Prices
Lincoln Park
Days Inn Chicago
Days Inn Chicago
#80 of 185 in Chicago
2,523 reviews
Lincoln Park
Hotel Lincoln, a Joie de Vivre Hotel
Lincoln Park
Inn at Lincoln Park
Inn at Lincoln Park
#141 of 185 in Chicago
221 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about The Willows

Address: 555 West Surf Ave, Chicago, IL 60657-6020
Region: United States > Illinois > Chicago > Lakeview
Price Range: $117 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Willows 3*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cheap Tickets and Travelocity so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Willows Hotel Chicago
Willows Hotel Chicago
Willows Chicago
Hotel Style:
#12 Best Value Hotel in Chicago
#37 Romantic Hotel in Chicago
#59 Family Hotel in Chicago
#67 Business Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Willows staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The Willows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bathroom is small with a small shelf for toiletries. Fantastic shower head. We had a suite with a sitting area that we used nightly. ”
 of 5 bubbles Slyemom, 2 Jan 2017 | Read review
“Pay the extra $30 when booking to obtain early check-in.”
 of 5 bubbles philmatous, 30 Dec 2016 | Read review
“Small but pleasant room. Comfortable. Good location for visiting family in East Lakeview neighborhood. ”
 of 5 bubbles G4016EVsarag, 29 Dec 2016 | Read review
“floor two was quiet even though we were in the back near bye parking structure.”
 of 5 bubbles JimP814, 10 Dec 2016 | Read review
“the petite queen was very small”
 of 5 bubbles HGM1948, 6 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay