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Millennium Knickerbocker Chicago

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929 Reviews from our TripAdvisor Community

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Chicago, IL
Reviewed yesterday NEW

There are hotels in Chicago that make the grade. The Knickerbocker makes the grade, but not by much. It is dated and seems a tad chic-shabby. However, given a good price, this place can be a good deal for travelers to Michigan Avenue. Slightly away from the action.

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Helpful?
Thank wlamb123
Reviewed 1 week ago via mobile

We found this hotel to be a great fit for our family. The staff was top notch! Craig was very helpful from the minute we arrived until we left. He is very funny too! Seringe was also a big help getting us our car whenever we needed it. We will definitely plan to stay here on our next trip in...

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Helpful?
2Thank Lisa M
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Lisa M, Thank you for choosing The Millennium Knickerbocker Hotel Chicago and for sharing your comments. We are happy to read your kind remarks about our team members, Craig and Seringe and how they gracefully assisted you. I will make sure to share your words with the rest of our staff. We look forward to welcoming you back again...

Cornwall, Canada
Reviewed 1 week ago

this place is in need of a good scrub down and needs some things replaced. The rooms are not soundproof. the Hallways are noisy and I could hear people in the next room. The carpets in my room were soiled in a few places and the woodwork was grubby .The metal push for the toilets needed polishing (fingerprints) and jus...

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Helpful?
Thank nerakmontreal
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear nerakmontreal, Thank you for taking the time to send us your comments. We are very sorry to hear of your disappointing experience at our hotel. We take guest feedback very seriously, hence, our management team are looking into challenges pertaining to areas you have mentioned. We apologize again and sincerely hope to restore your faith in our hotel during...

Michigan
Reviewed 2 weeks ago

Very clean and well kept with a very friendly staff. On the other hand the room was very hot and there was no way to cool it down and the bathroom was very small with few places to set things and hang towels. Other than that it was a very pleasant experience!

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Helpful?
1Thank Danielle A
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Danielle A, Thank you for choosing the Millennium Knickerbocker Hotel during your recent trip to Chicago. I am happy to hear that you enjoyed your stay and were happy with our property and staff. We very much appreciate you taking the time to review our property on TripAdvisor and provide us with positive feedback. We hope you will return...

Reviewed 2 weeks ago via mobile

I had just gotten married and booked a room at what I remembered being an awesome Chicago hotel. This trip was not so awesome. From he very beginning there seemed to be an issue with check in. The valet told me it would be $45 while the front desk clerk tried charging me $67. The clerk literally argued with me...

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Helpful?
Thank Spodamike
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Spodamike, Please accept our sincerest apologies with regards to the shortfalls in service that you experienced during your stay. Feedback such as yours is crucial as we train our team to work toward improving the service we provide to our guests. We do look forward with the hope of welcoming you back in the near future to deliver the...

Omaha, Nebraska
Reviewed 2 weeks ago

This was my second stay at the Knickerbocker. The first time was about 2 years ago. The staff made such an impression that I was excited to have the chance to stay again this time around. Edward greeted me warmly and upgraded me to a corner room even though I hadn't requested a change. He also assisted me when I...

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Helpful?
Thank Kris P
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Kris P, Thank you for choosing the Millennium Knickerbocker Hotel and for sharing your comments. We are happy to read your kind remarks about our team member Edward and how he gracefully handled your check in. I will make sure to share your words with the rest of our staff. We look forward to welcoming you back again soon.

Reviewed 2 weeks ago

Love this historic hotel. Family trip to Chicago ... Met two other groups. Room was perfect, morning breakfast was well provisioned, and staff were all helpful. While we enjoyed the lobby bar, the tv could not get the Cubs game ... disappointed that the Chitown excitement did not make it into the hotel that night.

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Helpful?
Thank Christopher D
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Christopher D, Thank you for choosing the Millennium Knickerbocker Hotel during your family's recent trip to Chicago. I am happy to hear that you enjoyed your stay and were happy with our lobby bar and restaurant. We very much appreciate you taking the time to review our property on TripAdvisor and providing us with feedback. We look forward to...

Reviewed 2 weeks ago via mobile

Great pricing on hotel room. Room was clean. Very friendly staff. Would have liked a full length mirror in the room. Would have also liked a continental breakfast, or at least a cheaper breakfast option.

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Helpful?
Thank blewis1
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear blewis1, Thank you for choosing the Millennium Knickerbocker Hotel Chicago as the place to stay when visiting Chicago. We greatly appreciate your positive comments regarding our carefully appointed guestrooms. We look forward to welcoming you back in the near future!

Milwaukee, Wisconsin
Reviewed 2 weeks ago

My wife and I took a weekend get-away in Chicago and stayed at the Millennium Knickerbocker . The location is great ( 2 blocks from Water Tower Place ) with many good restaurants near-by . The staff was helpful and pleasant . The room was beautifully appointed and clean as could be . The lobby is gorgeous , and the...

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Helpful?
Thank Terry60097
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear Terry60097, Thank you for choosing the Millennium Knickerbocker Hotel during your recent trip to Chicago. I am happy to hear that you enjoyed your stay and were happy with our location. We very much appreciate you taking the time to review our property on TripAdvisor and provide us with feedback. We look forward to welcoming you back again very...

Cassopolis, Michigan
Reviewed 3 weeks ago

The room was great, the bed was comfy, better than ours at home. Bellman Craig was helpful and funny. He made us feel safe and at home, like a member of the family. Loved the work-out room. The cocktail lounge was a great place to meet our family. Also, having heard about rain showers, this was my first time actually...

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Helpful?
Thank cloverhill0
RandyPDOSM, Director of Sales at Millennium Knickerbocker Chicago, responded to this review

Dear cloverhill0, Thank you for choosing the Millennium Knickerbocker Hotel as the place to stay when visiting Chicago. We are happy to hear that you enjoyed your stay and that our detailed service made your visit memorable, especially from Craig. I will be sure to share your note with him. We look forward to welcoming you back again soon!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A four-diamond landmark on North Michigan Avenue, the famous Magnificent Mile, this hotel welcomes you to the best location in the city for shopping, dining and business. European style and gracious service are the trademark of this elegant hotel and the 86 Millennium hotels around the world. One block from Water Tower Place, across the street from Bloomingdale's and within walking distance of most major attractions, this hotel offers personalized service and attention not found in the larger hotels. The hotel features the Martini Bar offering several kinds of martinis. Nix restaurant offers a bistro setting and features continental cuisine for breakfast & lunch. A complimentary fitness center and lakefront jogging path are designed to keep you fit while traveling. Enjoy Classic Chicago style only steps away from all the city has to offer. ... more   less 

Additional Information about Millennium Knickerbocker Chicago

Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611-7114
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $156 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium Knickerbocker Chicago 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago
Hotel Style:
#61 Luxury Hotel in Chicago
#68 Romantic Hotel in Chicago
#77 Business Hotel in Chicago
#82 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Millennium Knickerbocker Chicago staff and other travellers.
27 questions
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Midland, Michigan
over a year ago
Delaware, Ohio

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Questions? Get answers from Millennium Knickerbocker Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about noise - say you need to be quiet. Maybe bring some Lysol wipes”
 of 5 bubbles nerakmontreal, 15 Mar 2017 | Read review
“You don't hear the street traffic from Michigan Ave as much on the upper floors.”
 of 5 bubbles 876krisp, 6 Mar 2017 | Read review
“Higher the better”
 of 5 bubbles Kevin-Vance, 1 Mar 2017 | Read review
“Ice machine is on floor 7.”
 of 5 bubbles KarlS11111, 24 Feb 2017 | Read review
“Parking fee expensive, you can self park in the garage across the street and save $25”
 of 5 bubbles lhorkan, 20 Feb 2017 | Read review
5 of 5