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    The Westin Chicago River North

    320 N Dearborn St, Chicago, IL 60654-5010
    (312) 744-1900
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    2017-12-31 2018-01-01
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     4 people are viewing this hotel
    US$391
    US$249
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    Traveller (448)
    Room & Suite (354)
    Dining (67)
    Overview
    • Excellent57%
    • Very good31%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “chicago river” (154 reviews)
    “heavenly bed” (57 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    Special Offer: Breakfast for 2 Included
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    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,012)
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    11 - 15 of 1,935 reviews

    Reviewed 10 November 2017

    I stayed at the Westin for a conference in November. The hotel is very centrally located and walkable to State Street shopping, Millennium Park and the Magnificent Mile. River North is home to some of the best restaurants in Chicago too. Westins promise a relaxing...More

    Thank tagretchen
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 5 weeks ago

    Greetings tagretchen! Thank you for your response! We are delighted to hear you enjoyed your stay! We look forward to your next trip to River North. Be Well, Wren Dahlfors

    Reviewed 9 November 2017

    The bar in the lobby area and the patio overlooking the river is very nice. The location was perfect to walk around River North as well as accessible to the downtown area. Rooms were spacious and very nice.

    Thank Katie W
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 5 weeks ago

    Greetings Katie W! We are delighted to hear you enjoyed your stay and time on the patio! Be Well, Wren Dahlfors

    Reviewed 8 November 2017

    Ronald (bellhop) provided me with outstanding customer service by going above and beyond when a glass broke in my hotel room. I had checked-in very late/early morning, and Ronald went the extra mile by using a broom to sweep up the broken glass (he did...More

    Thank Julie K
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 9 November 2017

    Greetings Julie K! Thank you for your response! We are delighted to hear both Shantica and Ronald were able to go above and beyond to assist you during your stay. They are both Westin rockstars with our guests. Be Well, Wren Dahlfors

    Reviewed 7 November 2017 via mobile

    Great programming put on by Foley & Lardner LLP at this venue on behalf of the National Directors Institute. Room and conference center layouts were well designed for breakout sessions. The only caveat were the acoustics and some one not doing the proper sound check...More

    Thank Raphael L
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 9 November 2017

    Greetings Raphael L! Thank you for your response! We are delighted to hear you had a great stay! We look forward to your next trip back to Chicago! Be Well, Wren Dahlfors

    Reviewed 5 November 2017

    Our first time in a very long time. Our stay was part of a 3 night package deal with a very large group heading over to South Bend for a football game. We took up most of the hotel. Check in staff was friendly although...More

    Thank Levon M
    Response from Francisco F, Guest Relations Manager at The Westin Chicago River NorthResponded 7 November 2017

    Greetings Levon M! Thank you for your response! We will follow up with the Marriott brand to ensure proper guest expectations are met. Be Well, Wren Dahlfors

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Spa
    Details
    • Price range
    • US$113 - US$466 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Chicago
    • #27 Family Hotel in Chicago
    • #31 Business Hotel in Chicago
    • #39 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 424
    • Reservation Options
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    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Near North Side
    • Also Known As
    • The Westin Chicago River North Hotel Chicago ,
    • Westin Chicago River North ,
    • Chicago Westin
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    Traveller (448)
    Room & Suite (354)
    Dining (67)
    Pool & Beach (15)
    Hotel & Grounds (276)
    Bathroom (42)
    Business Centre & Event Rooms (9)
    Nearby
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    Ask a question
    Questions & Answers
    Beckytexasusa
    8 August 2017|
    AnswerShow all 6 answers
    Response from FirstClassVegetarian | Reviewed this property |
    THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
    0
    Votes
    Nancy E
    6 July 2017|
    AnswerShow all 2 answers
    Response from sylvrgirl | Reviewed this property |
    No, there is no hair salon on site, however quite a few in the area.
    0
    Votes
    jessicaroseman
    3 April 2017|
    AnswerShow all 7 answers
    Response from kdfly | Reviewed this property |
    They had a fridge in our room.
    1
    Vote
    Room Tips
    "ask for a river view room"
    Read review
    "consider a Peleton bike room"
    Read review
    "If you're not sleeping in the same bed with your guest - you should probably upgrade your room!"
    Read review
    "Ask for a room facing the river"
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