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The Westin Chicago River North

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Traveller (455)
Room & Suite (435)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (2,062)
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153
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1,107
602
153
65
54
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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791 - 795 of 1,981 reviews
Reviewed March 17, 2015

The Westin River North has been completely renovated. The rooms are beautiful, bathrooms large and shiny with great rain shower heads. My only complaint is the pillows (at least in our room) were like bags of cement!!! The location is great...within walking distance of shopping,...More

Thank Cam1215
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded March 23, 2015

Hello Cam1215, I am so happy to hear that you were able to enjoy our newly renovated guest accommodations! Our team is delighted in knowing how our recently refreshed rooms are enhancing our guest experiences. However, I truly regret hearing about the issue regarding your...More

Reviewed March 14, 2015

I stood here for a conference during the weekend before St. Pats. Holy cow was it nuts in the city (in a good way)!! Anyhow, the hotel staff were extremely friendly and the room was very nice. The only reason I didn't give it 5...More

Thank Science8
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded March 17, 2015

Good afternoon Science8, St. Patrick's Day is one of the most exciting times to be in Chicago! I am glad you were able to experience the city and our longstanding tradition of dyeing the Chicago river green. It is fantastic seeing how much you enjoyed...More

Reviewed March 14, 2015

I was very happy with my stay. I arrived at around midnight and was quickly checked in and was upgraded to the club level. The staff was attentive and extremely friendly. The rooms and public areas were very clean but there were a few areas...More

Thank aviator657
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded March 17, 2015

Hello aviator657, It was a pleasure not only having you as our guest, but getting to read your complimentary review of your time at The Westin Chicago River North. As always, thank you providing myself and our team with the gift of feedback. I am...More

Reviewed March 13, 2015

I thought the hotel looked dated from the outside, but I picked it for its proximity not its architecture. the lobby belied the fact that it was dated as it was modern and clean. The room was dated and did not have free wifi which...More

Thank Richard H
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded March 16, 2015

Hello Richard H, Thank you for your comments regarding your stay with us. I regret to hear that you found your room to be dated- however, our fourth floor was one of the last floors to undergo renovation and has since been transformed since your...More

Reviewed March 12, 2015

Fantastic hotel where you feel welcome from the moment you push the doors. We came with our 2 kids and the GM, Brent Menzel gave us a free upgrade to a two connected bedrooms on the river view. We had a lot of space and...More

Thank ly0n10
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded March 16, 2015

Greetings ly0n10, Our General Manager Brent Menzel is truly a wonderful leader, and is committed to providing our guests with unforgettable memories. On behalf of myself and our team, please know that it was a pleasure making sure that your family experienced the highest level...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$202 - US$879 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$879 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (455)
Room & Suite (435)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
December 18, 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
August 8, 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
July 6, 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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