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Hotel Chicago Downtown, Autograph Collection

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#78 of 187 Hotels in Chicago
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Hotel Chicago Downtown, Autograph Collection
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983 Reviews from our TripAdvisor Community

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Showing 922: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

I stayed at the Hotel Chicago Downtown this past weekend in Chicago; it was my third time staying here (the first was while it was still the Hotel Sax and the second was about 2 years ago) and I was just as happy this time as I was previously. Our check-in process was smooth and because we were celebrating my...

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Helpful?
Thank kdkswim
Iowa
Reviewed 2 days ago NEWvia mobile

I found a great special on the Loews website for parking and breakfast. We upgraded to a suite to have a tub and a larger room. Once again at Loews, I was very happy with the service from valet, check-in, housekeeping and room service. Also, breakfast was delicious!

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Helpful?
Thank IowaBell
New Jersey
Reviewed 1 week ago

I've stayed here for business, and was quite surprised that for a relatively "no frills" hotel, it was quite Clean, Extremely Comfy Beds, and centrally located! I have no reason to low star it, other than it is not a luxury hotel. It seems to be a safe-bet if you don't want to spend a lot, and are only staying...

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Thank Chriss C
Reviewed 1 week ago via mobile

We stayed here for a birthday celebration. While we were checking in, James, who was checking us in, provided us with free drinks while he worked to secure our room. He was cordial and polite throughout the experience, and you could tell that he was invested in us having a wonderful birthday celebration. He was even able to provide us...

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1Thank jhanley3
St Charles Illinois
Reviewed 1 week ago

The hotel is located directly behind the iconic Marina City Towers (two tall condo buildings that look like giant corn on the cob) right on the Chicago river in the middle of town. Walking distance to Michigan Ave. shopping and to near north restaurants and even into the Loop if you are in town for business. Modern stylish décor, comfy...

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Thank ahijado2
Washington DC, District of Columbia
Reviewed 1 week ago

The Hotel Chicago Downtown, formerly the Sax, formerly the House of Blues, formerly...etc, has struggled to find its niche. Part of the fabulous Marina City complex, the hotel has a perfect River North location on State Street, overlooking the fantastic new Riverwalk. It is surrounded by restaurant and retail choices. It has large, comfortable rooms. Yet over the years, a...

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2Thank 18554travel
Jamaica, United States
Reviewed 1 week ago

The pickiest traveler will not be disappointed here. Hotel is located steps away from the best Chicago has to offer. Designed in brown black and silver leathers, metallics and brocades. Lobby, guest rooms and hallways are gorgeous. Staff welcomes you starting at the curb. Concierge lounge exceeded expectations. Bathrobe and bath gels give spa experience. Not one thing amiss in...

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Thank Barbara P
Reviewed 2 weeks ago via mobile

Loved the modern decorating, great views, friendly staff, and affordable pricing. Good location by the river. Museums, theaters, cafes, and shopping are within walking distance and closer than they appear on maps. Room was clean and the bed was comfortable. The only downside was there is a charge for wifi. However the fee is waived if you join the hotel...

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Thank Brad R
Chicago, Illinois
Reviewed 2 weeks ago

My husband, family, friends, and I were blown away by the incredible customer service we received the weekend of our wedding. We set up a hotel wedding block with Hotel Chicago around 9 months before our wedding. They were there every step of the process. Consistently checking in, communicating how many rooms we had available, fulfilling custom requests for adjoining...

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Thank forsytjp
SWFL
Reviewed 2 weeks ago

The Beds are FABULOUS...best sleep!! Each of rooms has interesting little touches. Great staff, really knowledgeable and helpful! Eric got me an evening appointment at a spa to get my nails done the afternoon that I arrived! He is WONDERUFL!! This was a working business weekend with our executive team, everyone had a great experience and we will use this...

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Helpful?
Thank Wendy F

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: $201 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#50 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
25 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago
12 days ago

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Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a west or east facing room or you will be looking into another building.”
 of 5 bubbles ahijado2, 21 Mar 2017 | Read review
“Rooms on the north have more open views. Rooms on the south overlook House of Blues club, which can get noisy.”
 of 5 bubbles 18554travel, 18 Mar 2017 | Read review
“Nice view from the upper floors”
  • Nice view from our room on the 16th floor.
 of 5 bubbles the_3_adventurers, 9 Feb 2017 | Read review
“If available a river view is nice.”
 of 5 bubbles MichelleH193, 6 Feb 2017 | Read review
“Ask for the River side. The rooms are not well-lit, but they bought an extra lamp in for us.”
 of 5 bubbles , 2 Feb 2017 | Read review
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