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Hotel Chicago Downtown, Autograph Collection

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#77 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Chicago Downtown, Autograph Collection
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1,009 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Chicago Downtown, Autograph Collection
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Showing 948: English reviews
Green Bay, Wisconsin
Reviewed 2 weeks ago via mobile

I recently booked several rooms at this hotel for myself and a group of friends to celebrate my birthday in Chicago. They were incredibly accommodating and the Hotel is in the perfect location. They upgraded me to a king suite due to my Platinum Elite status which helped my group to have a gathering space for activities. I will definitely...

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Thank Valerie J
Elkhart, Indiana
Reviewed 2 weeks ago via mobile

My wife and I stayed here for the weekend while we attended a Chicago White Sox series. The room was very clean and the king bed very comfortable. Our room was made up while we attended the game, the bed was made but a dirty glass from the night before was still sitting on the bathroom sink. The front desk...

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Thank johnnypaul67
Naples, Florida
Reviewed 2 weeks ago via mobile

I called late in the evening as my flight was delayed and I wanted to make sure our reservation wasn't cancelled. The girl who answered the phone was so nice and even pre checked me in to make sure my reservation was secured. Unfortunately, the flight was delayed so late that we no longer were able to make the appointment...

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Thank gotchalk16
Denver, Colorado
Reviewed 2 weeks ago

Fun hotel located next door to the House of Blues and within walking distance to many fantastic restaurants. Big rooms and very quiet. Cute boutique hotel with a great staff. I left my Bose mini stereo charger and adapter in the room and didn't realize it until I got home. They said someone was in the room and the maids...

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Thank mdluvs2shop
Wisconsin
Reviewed 2 weeks ago

Awesome hotel, perfect location, right by House of Blues. The staff are super friendly and welcoming, the lobby is inviting, and the rooms are great. Parking is pricey, but every downtown hotel is. Valet service is very fast and friendly. And they have a Yolk onsite!! Definitely a new go-to when in Chicago

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Thank wisgirl01
San Francisco, California
Reviewed 2 weeks ago

Stayed here for business. Selected this property because it was less $ than other choices ($350/night vs. $500 for the Hyatt and Hilton). It's an "Autograph hotel", so it offers Marriott benefits. Great location near the House of Blues, near the river..offering walking access to sites on both sides. Concierge lounge is an add-on in the lobby (Maxwell); not your...

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Helpful?
Thank Reston10
eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Reston10, Thank you for sharing your experience with us and with your fellow travelers. It is a pleasure to know that you enjoyed your overall stay at our property. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Our goal is to always provide great service...

Reviewed 2 weeks ago

The hotel location is close to the Mag Mile and a ton of restaurants. The room location was very nice and since I have a disability, I enjoyed the handicap bathroom. Joanna and Olivia were particularly helpful. I will stay there again when I come back into Chicago. The only minor issues is the placement of the bed sconce. It...

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Thank Osborne J
Reviewed 2 weeks ago via mobile

We were there for a birthday get away March 24th - 26th. James checked us in and made sure we were well taken care of. He also recommended a restaurant that we loved and visited 3 times during our short time there. He definitely made our trip better. Thanks James!

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Thank Aimee H
Reviewed 3 weeks ago via mobile

This hotel is in a great location. Close to everything. The staff was excellent and friendly. The room was nice and very clean. The bed was comfortable. We were on the 8th floor and had a nice view of the river. The only reason I didn't rate them 5 star was the service in the lobby bar. It was very...

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Thank Mlghetto911
madison, WI
Reviewed 3 weeks ago

We were in Chicago for a buying trip at Merchandise Mart. This hotel had a special rate and was in walking distance to the Mart, the River, Michigan Ave, The Art Institute and right across from the House of Blues. We were given drink vouchers to use at the bar which was spacious and attractive. Beds and linens were heavenly....

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Thank robinita2

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: $217 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#48 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
25 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago
1 month ago

See all questions (25)

Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your room immediately upon check in”
kayliebarwig, 11 Apr 2017 | Read review
“my view was of the circular parking garage and a little bit of the river. Ask for a higher room with a view. I was on the 9th floor.”
mdluvs2shop, 7 Apr 2017 | Read review
“Stay away from the elevators; sounds like roller skates upstairs”
Reston10, 5 Apr 2017 | Read review
“Ask before if WIFI is free. We had to pay.”
  • View seven floors up
robinita2, 3 Apr 2017 | Read review
“I love the higher rooms for a great view”
MerehighBP, 30 Mar 2017 | Read review
5 of 5