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Hotel Chicago Downtown, Autograph Collection

333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
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Close 
  • Chicago Riverwalk
    0.2 km
  • 4 star hotel
  • Free Wifi
Reviewed 19 March 2014
SPACIOUS rooms & bathrooms
We just returned from a 2 night stay, March 16-18, 2014 at the... more
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945 Reviews from our TripAdvisor Community

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Freeport IL
Reviewed 19 March 2014

We just returned from a 2 night stay, March 16-18, 2014 at the Hotel Chicago. We've stayed at several hotels in the city and find the rooms here quite spacious compared to many hotels in the city. The hotel is located right next to the House of Blues- many years ago it was the House of Blues Hotel and most...

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Helpful?
2Thank StephanienTerry
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We are thrilled you appreciated our décor and unique style! It is great to hear that our staff took excellent care of you. All of your tips are fantastic! We know future guests will be very grateful, thank you. We will take your suggestions into consideration. Your feedback is invaluable in our efforts to continually improve. We hope to see...

Port Huron, Michigan
Reviewed 17 March 2014

From the moment our reservation was made until the moment we stepped foot off of the property we had a wonderful experience! I reserved three rooms for 10 girls for my sisters bachelorette party. Emmanuel at the front desk made sure 8 of the girls luggage was stored until our rooms were ready. All three of our rooms were on...

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2Thank Mia M
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Congratulations to your sister and your whole family! Thank you for allowing us to be a part of such an important and fun event! Your high praise of our amazing staff is greatly appreciated. We will be sure to pass along all of your compliments; we know it will make everyone’s day! We hope to see both you and your...

Idaho
Reviewed 15 March 2014

We made the reservations in January and at that time it was called Hotel Sax. We had a late night arrival and the front desk was very helpful. During the entire stay everyone there was extremely helpful and polite. The only exception might be the bartender at the Crimson Lounge who did not act like he cared to be there,...

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Helpful?
1Thank SteveJenifer
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We are thrilled that you enjoyed your stay with us! Your locations tips are fantastic; we know future guests will be very grateful, thank you. It is great to hear that our staff took excellent care of you, but we are very sorry for the one negative experience you had. We hope to see you again when you next visit...

Paris
Reviewed 15 March 2014

Third stay at fka Sax hotel - first since marriott took over. No change: it's got character, it's comfortable, and ok proced. It´s not a luxury hotel with all the modern stuff luxury hotels require but it's a true landmark place in a great location - ask for room with view on the river!

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1Thank Nick of Paris
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Thank you, your loyalty is a wonderful compliment. Your room tip is great; we know future guests will be grateful. We hope to see you again soon.

Lucerne, Switzerland
Reviewed 12 March 2014

My business associates questioned my choice of hotel in Chicago. They were wrong. I had an excellent stay for 2 nights at this hotel. Was upgraded to a penthouse suite and everything was perfect. Well maybe the complimentary breakfast was bad, but hey you get what you pay for. Also the location was perfect for a freezing cold winter night...

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1Thank fluijckx
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We are thrilled that you allowed us to be a part of your Chicago trip. A penthouse upgrade is always reason to smile; we are glad you were pleased! We are sorry that our breakfast did not meet your expectations; we will take your comment into careful consideration. It sounds like you had a great trip, and we look forward...

Woodbury, CT
Reviewed 7 March 2014

As a Marriott Platinum guy, this was my first venture into the "autograph" collection. It is a large boutique hotel. It has a great feel to it. It is new (opened around Feb 3), and the staff is highly energized, friendly and helpful. That being said the hotel is old but Marriott is putting mucho dinero into it to get...

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1Thank CTCurt
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Thank you for the fantastic review! We are thrilled that we could offer you a wonderful experience to welcome you to the Autograph Collection. We appreciate your praise of our great staff; we will be sure to pass your compliments onto them. We hope to see you again when you next visit Chicago.

Laguna Niguel, California
Reviewed 6 March 2014

Marriott recently added this hotel to their Autograph Collection and I am glad they did. I am a highly loyal Marriott user and have frankly been on the fence about the Autograph hotel but this is hands down the best I have been in. Staff was great, rooms were certainly boutique-like but refreshed and quite nice. The food in the...

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Thank Mattylenzen
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Thank you for the fantastic review; you’ve made our day! We are thrilled that you had such a wonderful stay at our hotel, and we are happy to have changed your mind about the Autograph Collection. We hope to see you again when you are next visiting Chicago.

Boston, MA
Reviewed 5 March 2014

This hotel is interesting. It's been renovated in a quirky and sexy way, kind of along the lines of a W or a Klimpton hotel. But you can still tell that it's an old, rundown building and it needs some updating that a new coat of paint and bordello-style decor can't hide. That being said, I enjoyed my stay here...

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Thank GoBlueBoston
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

We are very happy that you enjoyed your stay with us and that we were able to make your being “stranded” a little bit more pleasant. Our staff is one of our greatest assets; thank you for appreciating them. We are always striving to improve our hotel, and your honest feedback is invaluable in helping us reach that goal. Thank...

South Bend, Indiana
Reviewed 4 March 2014

Outside Vegas is hard to find styled hotel rooms and these ones won't disappoint. The building has aged but Marriott's managed to bring it back to high standards. Bedroom furnishings, hallways, lobby and main bar downstairs are finished in modern or chic decor, which makes up for a very grown up atmosphere...subducted but luxo scale in many ways. Service is...

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Helpful?
Thank Andre b
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Thank you for the wonderful review! Murphy is amazing and we’re thrilled that he, once again, offered fantastic service! We will pass your praise onto him; we know it will make his day. It is also great to hear that you loved our recent renovations! We hope to see you again when you next visit Chicago.

Lemont, Illinois
Reviewed 1 March 2014

Overall great experience. The best part was the customer service, especially Murphy the greeter/valet leader. We definitely recommend this hotel to tourists or anyone who wants a great Chicago experience.

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2Thank Kwiatr70
Jenny K, Guest Relations Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Thank you for your fantastic review! It is always great to hear when guests enjoy a fantastic stay at our hotel. We hope to see you again when you next come to Chicago.

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: $141 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#49 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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