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Homewood Suites by Hilton Chicago-Downtown

HomewoodUS$599*
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#50 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Chicago-Downtown
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2,614 Reviews from our TripAdvisor Community

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Showing 2,441: English reviews
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Melville, New York
Reviewed 3 days ago NEW

Had a great time hotel was awesome close to the miracle mile for shopping and restaurants on Michigan Ave.Staff was very accommodating. Shout out to Guillermo for being so hospitable and caring every morning he would suggest places to go and shop and every nite he would ask us how are day went. BRAVO.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank marionscott
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We are happy to see that you found our location convenient, and always appreciate when our staff does a great job, thank you for recognizing Guillermo! We hope you'll all be back soon for "Girls get away, part 2"!

Detroit, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

Family trip with 11 & 14-year old. Pros: 1. Location is amazing: Within steps of restaurants (Pizzaria Uno, Eataly, Starbucks,Shake Shack, etc.) transportation, shopping. 2. Pool: not real big but perfect for a bit of splashing around with the kids. And the view of the city from the pool is way cool. 3. Service: very friendly and helpful. Desk staff,...

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Helpful?
4Thank Mary F
About Hotel's Favourite Review
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Wow, what a great, detailed review, thank you for your feedback! We love hearing from guests that have a great experience, and we're sure that your breakdown of your stay will be helpful to our future guests! We also agree that "family unity" is very important, and loved the way you worded that! Our suites do actually have a central...

Bethesda
Reviewed 4 days ago NEW

Great location within walking distance of restaurants, etc., and the room was very clean. BUT......Despite the room being a suite, it was the most cramped space we've encountered in a hotel. Also, check-in was very frustrating. We had responded to an email the day before our arrival offering that we check-in ahead of time, so we took advantage of that....

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Helpful?
Thank TJ0325
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We never want our guests to feel disappointed, we are sorry that you did not have a great experience with us! We are happy that you found our rooms clean and liked our location. Not all of our rooms are the same size, however we do boast some of the largest rooms in the city! With regard to your early...

Dayton, Ohio
Reviewed 5 days ago NEW

Overall, very nice facility and rooms. Check in experience was unsatisfactory and the staff member I encountered was no helpful. Maintenance concerns in the room too two visits to desk to get resolved. Hotel very clean, rooms up to date and attractive.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Abel H
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are glad that you found our new rooms clean and attractive, but regret if that was not rounded off with a good check in experience and maintenance follow up! We appreciate your feedback, and will certainly look further into your specific issues that you reported. We do hope that you'll come back and see...

St. Augustine, Florida
Reviewed 1 week ago NEW

The hotel was recently renovated with spacious suites and very comfortable beds. There is a pull out couch as well but we didn't use it. Kitchen area with microwave, coffee maker, toaster , dishes etc to prepare meals or snacks. Complimentary buffet breakfast was delicious. There is also a complimentary afternoon social with beer, wine, and appetizers. The staff is...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank sandrakG641GQ
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! Thank you for your review! We are happy to see that you were able to use all of the amenities in your suite, and take advantage of the many complimentary food offerings we have! We love hearing when our staff does a great job, than you for recognizing them! Please come back and see us soon!

Reviewed 1 week ago NEWvia mobile

The hotel's location is very good. It's near the Red Line for transportation. It's also close to resaurants, shopping and entertainment. A full breakfast is included in the price. There is also an evening reception. The rooms are spacious. Beds and bedding were comfortable. We had one of the hotel's recently remodeled suites. We were most impressed by the attentiveness...

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Helpful?
1Thank V H
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the nice review! We are glad that you found our location convenient to the areas you wanted to visit! And we never tire of hearing that we're living up to our mission to be Chicago's cleanest and friendliest hotel! We can't wait to have you back again!

Cocoa, Florida
Reviewed 1 week ago via mobile

Went for a convention at Mc Cormick Place. Bus stopped right around the corner. Eataly is on the same block. Hotel is nice clean rooms. Suites on corner offer nice views. Wish windows opened. Full kitchen and lot of spread out room. Wine and heavy snacked for dinner during weekdays. Breakfast is free and way better than the Hampton. Rooms...

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Helpful?
1Thank aimeer209
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the kind review! We're glad to see that you found our location convenient, and that you enjoyed your corner suite! Our window do open in fact, so always give us a call if you have any difficulty. Thank you also for letting us know about the ceiling issue, we're on it! Please come see us again soon!

Plainfield, Indiana
Reviewed 1 week ago

I have been at the hotel for over a month on an extended stay. Overall the valet team is EXCELLENT. Dominic and Dimitri are always helpful and friendly to not only me but to everyone I see them come in contact with. Amer, one of the Valet's is always pleasant and helpful, usually calls me Sir and expresses to me...

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Helpful?
Thank Edward E
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We love our long term guests, thank you for taking the time to share your feedback! It never gets old hearing when our team does a great job, thank you for recognizing Amer, Dominic, Dimitri, Heidi, and Diana! Please, should this not be your experience at anytime throughout the rest of your stay, let us know right away so we...

Buenos Aires, Argentina
Reviewed 1 week ago

I stayed here for just one night, and I wish I could have stayed longer. The staff was incredibly nice, and always willing to help. The location was perfect, it's near everything and within walking distance. I had a suite on the 13th floor, the view was great, it was very spacious and clean. The only issue was the internet...

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Helpful?
Thank Jazz_Girl83
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We Love your review, thank you! We love hearing about our staff when they do a great job, thank you for recognizing them! We are sorry if there were any connectivity issues, we are glad to share however, that beginning next week we'll be going through an upgrade, so come see us again soon!

London, United Kingdom
Reviewed 2 weeks ago

Fantastic location. Everything you need within a block or two. Red Line, grocery store and Michigan Av. are all right there. What would have been an 'excellent' rating was spoiled by: A very bland choice of items in the inclusive breakfast. A useless exercise bike in the fitness room (OK the pedals turned but nothing else worked on it!!) No...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank AndysTravels14
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We are happy that you found our location convenient, but regret if you feel our breakfast options were not sufficient. We do offer a rotating menu, and based on factors such as occupancy levels, day of week, etc., not all items are offered every day. We are also sorry if there was any issue with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: $243 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Priceline, Hilton Hotels Direct, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I will definitely look for this hotel in other cities, they have set the bar high!”
Charlie1953, 2 May 2017 | Read review
“get a corner room with 2 windows...BONUS!”
407druw, 12 Apr 2017 | Read review
“There all awesome”
943manuelf, 11 Apr 2017 | Read review
“Sign up for Hilton Honors and choose your room with the advanced check in. The higher the room the better”
Travelguy9945, 10 Apr 2017 | Read review
“we liked a high floor room for the views. used app to pick room on 17. pool on top floor 19.”
ac923, 2 Apr 2017 | Read review
5 of 5
Homewood
US$599* /night
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Prices are for 1 room, 2 adults
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