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Homewood Suites by Hilton Chicago-Downtown

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#50 of 187 Hotels in Chicago
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,584 Reviews from our TripAdvisor Community

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Showing 2,418: English reviews
Charlotte, North Carolina
Reviewed 8 April 2014

I am currently writing this on my second day here at Homewood Suites on East Grand. Yes, the location is great. However, if you are here for business and not tourist or have a need to sleep soundly in temperature controlled room, there are some things to be mindful of. Upon entry into our room, it was diappointingly tired looking,...

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Helpful?
1Thank Christina A
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Infinit88, Thank you for your feedback. I apologize for the inconvenience the HVAC unit caused during your visit to our hotel. We feel that every feature and amenity in the suite should be functioning correctly, the fact that it was not is unacceptable. We will discuss the issue as a team to ensure that this does not happen again. We...

Bloomington, Illinois
Reviewed 5 April 2014

This was our second stay at this property for spending time doing Chicago-area attractions during Spring Break. We returned for the bigger suite-style accommodations and free breakfast, as well as the friendly service. Our first family trip to Chicago taught us many years ago to leave the car at home, as parking is expensive for just leaving the car in...

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2Thank GeekCouple
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

GeekCouple, I want to thank you for sharing the details of your recent visit with us. It made me happy to see that you and your family had a great experience at Homewood Suites. I appreciate your kind words and your feedback. It seems like you were able to take advantage of many of the amenities we offer our guests...

Fort Mitchell, United States
Reviewed 3 April 2014

My daughter and I were visiting Chicago for her 10th birthday. She had an excellent experience and that was in part to the staff at the hotel. She really liked how Amir was able to get her, her first taxi. Also, how Sal and another coworker went to the car to retrieve her backpack so she was able to complete...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Karen T
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Karen T, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you and your family had an excellent experience at our hotel while in town for your daughter’s 10th birthday. I appreciate you mentioning the friendly and helpful staff; I will pass along your compliments to the entire team. If it would not...

Denver, Colorado
Reviewed 31 March 2014

The breakfast was amazing! If staying between Monday and Thursday they offer FREE dinner (bonus). Between Memorial and Labor day there is a free trolley bus stop that will take you to the Navy Pier steps from the Entrance. Great location if you plan on doing some shopping.

Review collected in partnership with Homewood Suites by Hilton
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1Thank g a
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

g a, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you had a great experience at our hotel. I see that you took advantage of the full-hot breakfast, dinner, and location of the hotel. We hope that when your travels bring you back to downtown Chicago, we will remain...

Reviewed 31 March 2014

It is too bad that the hotel could not control and resolve a barking dog and cold pool water. The location is fabulous, the breakfast is great, the view of the Wrigley Building stunning. However, my eleven year old and I were too exhausted the next morning to enjoy any of it.

Review collected in partnership with Homewood Suites by Hilton
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2Thank 480kathleenq
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

480kathleenq, Thank you for your review. I apologize for the disappointing experience you had while at our hotel. We are a pet-friendly hotel and rarely have any noise disturbance due to pets. However, in your case, there was an issue with noise and I am sorry for that. Please contact me so we can discuss the matter further. Sincerely, Jason...

United States
Reviewed 30 March 2014

We would definitely stay at Homewood Suites again. The staff was wonderful, the value was great, beds were very comfortable, and the location was within walking distance of great shopping on Michigan Avenue!

Review collected in partnership with Homewood Suites by Hilton
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Thank Heather H
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Heather - Thank you for leaving your comments. We look forward to welcoming you again in the future!

Doha, Qatar
Reviewed 28 March 2014

Superbly located, well priced and functional property made all the better by the excellent staff particularly the concierge desk manned by friendly Sal and Allan, front office manager Starr Stovall all of who went out of their way to help us make the most of this rather short visit. Another guy at the reception, Mr. Michael Campbell needs more training...

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1Thank BhupiJain
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for taking time to tell the world about your experience with us! I will pass along your comments to those you mentioned in your review. We welcome all feedback here, positive and negative, it only helps to make us even better! Come back and see us again soon; we look forward to being your home-away-from-home once again.

Modesto, California
Reviewed 28 March 2014

Stayed here for free using our Hilton Honors points. It is located right in the middle of Chicago and is a few blocks away from Navy Pier. The check in was a breeze and the staff were friendly and helpful. I would definitely stay here again.

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1Thank TarsierReviews
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

So glad you were able to put your Hilton Honors points to good use! Thanks for the positive review and your loyalty to the Hilton brand; we appreciate you!

Reviewed 25 March 2014 via mobile

My wife found a web rate that we took advantage of. We have typically stayed in the south end of town. Not anymore! Great location and great value with breakfast and dinner! The kids did think the pull out was a little uncomfortable. Lots of good restaurants near by. Pool was small but cool on the top floor with a...

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Thank Gfly86
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for taking time to write about your experience with us. Glad to hear you enjoyed our hotel and the new location; there is so much to do within even just a few blocks of us! Our rooftop pool is usually a big hit for families, so I'm glad you all took advantage of that! As for the sofa...

Pittsburgh, Pennsylvania
Reviewed 25 March 2014

This is a great property that is centrally located and has all the amenities typically important to a business traveler. I travel to Chicago for business every week andI have been staying here as often as possible. The rooms are spacious, clean and very comfortable. But the best thing about this hotel is the PEOPLE that work here! The front...

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1Thank NancyChauvet
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Nancy: We are lucky to have such wonderful guests stay with us regularly. We truly do enjoy going above what is expected to make you (and all of our guests) feel as comfortable as possible. I will pass along your kind comments to Starr, Glenda, and Marcus; they will be thrilled to know that they helped make this experience a...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: $243 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Booking.com, Priceline, Hotels.com, Cancelon, TripOnline SA and getaroom.com so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner room with 2 windows...BONUS!”
407druw, 12 Apr 2017 | Read review
“There all awesome”
943manuelf, 11 Apr 2017 | Read review
“Sign up for Hilton Honors and choose your room with the advanced check in. The higher the room the better”
Travelguy9945, 10 Apr 2017 | Read review
“we liked a high floor room for the views. used app to pick room on 17. pool on top floor 19.”
ac923, 2 Apr 2017 | Read review
“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
Knani, 14 Mar 2017 | Read review
5 of 5