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Hotel Indigo Chicago Downtown Gold Coast

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Hotel Indigo Chicago Downtown Gold Coast
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1,208 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
Los Angeles, California
Reviewed 1 week ago

I used to live in Chicago and now travel there frequently for work. It was a pleasant surprise to find this hotel through IHG for my stay. Normally similar hotels in the area cost much much more. The Pros: -Very very good location. Walking distance from a lot of food, convenience stores and red line train stops (and main bus...

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Helpful?
Thank Amanda E
Reviewed 4 weeks ago via mobile

Book through the hotel website for a stay plus parking deal, otherwise you pay $50 to park in the garage next door. Wow. That said, the hotel was lovely - same slight disrepair you will find in any old city building but nothing that impeded our comfort - and the staff was seriously wonderful to us. Desk staff, people helping...

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Helpful?
Thank Jen K
New York City, New York
Reviewed 4 weeks ago via mobile

I love the Indigo brand and have stayed in many around the country. This wasn't their finest example. While checking in, we were unloading the car in the pouring rain while the bellhop stood inside and watched us struggle with the doors. When we went to the bar, all local beer on tap was out so we were left with...

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Helpful?
Thank LivesInHotels365
Management response:

Thank you for your feedback. I truly apologize for your experience at our property. Thank you for bringing these issues to our attention. I will be sure to address them with the proper departments. I hope you did not lose faith in us, and will stay with us again in the future. Sincerely, Talia, M. Front Office Supervisor

Reviewed 4 weeks ago

Had a girls weekend trip here during the spring. Thankfully weather was great so we were able to enjoy all the activities within walking distance very easily. The room was hip and fun. Morning coffee delivered to your door and breakfast was yummy!

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Helpful?
Thank needavaca77
Management response:

Thank you so much for your review, your feedback is valuable. I'm happy to hear you enjoyed your stay with us and took advantage of our lovely neighborhood. We hope to see you soon. Sincerely, Talia, M. Front Office Supervisor

Waterloo, Iowa
Reviewed 8 January 2017

Went down to have dinner, just got my menu and a guy brings a dog in. The guy stays and has drinks, dog is all over the place trying to get any food off the floor he could. Not a dog hater, but I don't go to hotels and Restaurants to have a guy who lives by the place go...

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Thank pneece
Westfield, Indiana
Reviewed 8 January 2017 via mobile

Great find in the heart of the Gold Coast. Just 2 blocks from the Clark/Division "L" stop. Hotel Indigo is a nice combination of boutique and chain hotel. It's located very close to everything Chicago. The staff was friendly and professional. Checkin was quick and efficient. Please note that parking in the area is not cheap. The room had a...

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Helpful?
Thank TravelinTodd
Management response:

Thank you so much for your review of our hotel. I am truly pleased to hear you enjoyed your stay with us, and enjoyed the room you were in. A happy guest is something our staff takes great pride in, so we value your feedback. We hope to see you soon. Sincerely, Talia, M. Front Office Supervisor

iowa
Reviewed 5 January 2017 via mobile

After pulling into town late, we were happy to find hotel indigo! The staff was super friendly, the rooms very comfortable and decorated with an intriguing twist. The beds and pillows super comfy too. The hotel is priced insanely well too. We look forward to returning this summer to do some shopping at the miracle mile and will definitely stay...

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Helpful?
Thank sabrina365
Management response:

Thank you so much for your review, your feedback is truly valuable. I'm happy to hear you enjoyed your stay with us. We will see you later on in the summer so you can take advantage of our lovely neighborhood and Chicago. Sincerely, Talia, M. Front Office Supervisor

Oak Park, Illinois
Reviewed 2 January 2017 via mobile

This hotel was the worst experience ever. The halls are narrow and smell terrible. The bed sheets were stained! And the ice scooper had scuff all over it! I took pictures of all this and will send it to management.

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Helpful?
3Thank Roxy1016
Management response:

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Talia, M....

Kew Gardens, New York
Reviewed 1 January 2017

I had stayed here in many years previous. Returned again over holday. My check in went great. Alma( FO manager) was on top of her game. Jeremiah at the desk was attentive and pleasant - as were the housekeepers. The balance of the desk staff need training and more attention to details about attitude, disposition, demeanor and what service is....

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Helpful?
1Thank brian k
Management response:

Thank you for your feedback. It is truly appreciated. I am sorry to hear about your experience with your stay during the holidays. I will be sure to bring this to the staff's attention. I will also make sure the owners are aware of the maintenance that's needed when doing the renovation later this year. Again, thank you for your...

Reviewed 17 December 2016 via mobile

Having lived next door to the hotel some 20 or so years ago, my wife and I were happy to find an affordable rate in a premium location for our weekend stay. Of note is the wonderful exhibit of paintings by local artist Bill Ollendorf. Ollendorf was well known within Chicago's Gold Coast neighborhood.

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Helpful?
Thank bri1759
Management response:

Thank you so much for your review. I'm glad top hear that you enjoyed your stay as well as our original Ollendorf collection. We hope to see you next time you take a trip back home. Sincerely, Talia, M. Front Office Supervisor

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $109 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#30 Spa Hotel in Chicago
#99 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Chicago Downtown Gold Coast staff and other travellers.
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Questions? Get answers from Hotel Indigo Chicago Downtown Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay somewhere else.”
 of 5 bubbles pneece, 8 Jan 2017 | Read review
“Higher floor, back( no view) or corner. Can be noisy on lower floors.”
 of 5 bubbles 815briank, 1 Jan 2017 | Read review
“Avoid 505 at all costs!”
 of 5 bubbles grannye, 12 Oct 2016 | Read review
“Avoid rooms near the elevator. Can be a bit loud.”
 of 5 bubbles DowntownDean, 11 Oct 2016 | Read review
“Room 414 has mold in shower. Do not pick that one.”
 of 5 bubbles Pamw329, 9 Oct 2016 | Read review
5 of 5