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Hotel Indigo Chicago Downtown Gold Coast

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Hotel Indigo Chicago Downtown Gold Coast
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1,197 Reviews from our TripAdvisor Community

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Showing 1,129: English reviews
New Jersey
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 week ago

The Indigo is in a nice neighborhood of Chicago. The rooms are on the smaller side. There is a beach theme going on that works for the space. Hotel was clean and well appointed. Staff was very friendly and nice. A couple blocks away from the red-line. There are a good amount of places to eat within walking distance. Had... More 

Helpful?
Thank Slickd23
Naperville, Illinois
Level Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

This spot is great if you're hanging out in the Gold Coast neighborhood but it's an old hotel that Indigo updated. First the rooms are tiny, the one we were in was in decent shape but it just wasn't up to today's standards. The decor of the room makes you feel like you're at the beach, which isn't a bad... More 

Helpful?
Thank gdagesse
Management response:

Hello gdagesse, Thank you for your candid review. We apologize that your recent stay did not meet expectations, with room sizes and up to date appearance. I will be sure to share your review with our ownership in an effort to encourage them to update and renovate in the near future. We appreciate your comments about our staff and will... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

Hotel was located just blocks from Michigan Ave (Cubs parade route.) Clean, nicely updated, tasty breakfast parfait and convenient parking garage next door. One parent and four kids in two queen room was crowded, but totally manageable. Hotel staff was super friendly and helpful.

Helpful?
Thank FiveHappyTravelers
Rhode Island
1 review
Reviewed 2 weeks ago via mobile

Weekend stay for a high school reunion. The reason for this poor review is that as i was packing to leave I folded two white blouses on the bed. Visual: white shirts on white sheets. I remember folding them, scanning the room for last minute items, zipping my bag, rolling the bag out of the room and closing the door.... More 

Helpful?
Thank prodigalcat
Management response:

Hello prodigalcat, Thank you for taking the time to provide feedback on TripAdvisor. We apologize that your stay did not go as expected and we are very sorry to hear about the missing white shirts. We take these types of issues very seriously and when brought to the attention of our management team they do a thorough investigation and provide... More 

Savannah, Georgia
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

This hotel is very clean. They have great service. A great location. Lots of great bars and restaurants to walk to. The rooms are very spacious. A very quiet room with a nice TV and bathroom. When I come back I will stay again.

Helpful?
Thank Poppy P
Level Contributor
230 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 weeks ago via mobile

I spent last night in Room 709. The remote control sucks, the shower handle is falling off, and there's throw pillows on the bed that haven't been cleaned in who knows how long. The worst part of this night were the employees. No one cares. The front desk folks are clueless and the barmaid complains nonstop. Those fries were raw,... More 

Helpful?
Thank Nancy-Annette C
Management response:

Hello Nancy-Annette C, Thank you for taking the time to bring your concerns to our attention. Please let me apologize for the inconvenience caused and please rest assured that I shared the comments with my entire management team already to ensure your concerns are addressed appropriately. This is certainly not an indication of our service here and I can assure... More 

2 reviews
Reviewed 5 weeks ago via mobile

The hotel is clean, comfortable, and very well located. Good service, great value in a super centrally located part of the city. It's a short ride to downtown or wrigley. Good selection of food and bars within walking distance.

Helpful?
Thank Zuraya T
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

Really wanted to love this hotel. It is in a great area, close to many restaurants--and handy to our son's apartment. But the room was VERY small. King bed was fine but just not a spacious enough room for it. Also, the view looked out into a walled area. Clean, quiet and functional--but nothing special. Overpriced--but maybe because it was... More 

Helpful?
1 Thank nextup2014
Management response:

Greetings, Thank you for your time and honest review. We do apologize deeply for falling short of your expectations both in room condition view and lack of service provided by our team. Rest assured that these issues will be looked into and properly addressed. It is honest feedback such as this that helps us improve. We value your comments and... More 

Ann Arbor, Michigan
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 October 2016 via mobile

I am currently enjoying lovely room service in a cute beachy room at the Hotel Indigo. I am pregnant and feeling so sick-- Ramsi at the restaurant, despite it being 5 minutes from closing, made me a sandwich right away! Felt like a friend! Wonderful service. Everyone has been very nice, and a big thank you to Ramsi!

Helpful?
Thank ballerinasa
Normal, Illinois, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

We have stayed at Indigo several time. Service is always friendly. Rooms are always clean. Decor is lovely and calming. The hotel is located in a charming neighborhood. The train is just around the corner, making it easy to get to anywhere in the city. Coffee shops, restaurants and pharmacy within a block away.

Helpful?
Thank Susan G

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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $129 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#31 Spa Hotel in Chicago
#99 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Chicago Downtown Gold Coast staff and other travellers.
18 questions
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Questions? Get answers from Hotel Indigo Chicago Downtown Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 505 at all costs!”
 of 5 bubbles grannye, 12 Oct 2016 | Read review
“Avoid rooms near the elevator. Can be a bit loud.”
 of 5 bubbles DowntownDean, 11 Oct 2016 | Read review
“Room 414 has mold in shower. Do not pick that one.”
 of 5 bubbles Pamw329, 9 Oct 2016 | Read review
“Check the floor plan to determine the size of your room.”
 of 5 bubbles MemoSanAntonio, 26 Sep 2016 | Read review
“Higher rooms are quieter.”
 of 5 bubbles sunrisenshine, 22 Sep 2016 | Read review
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