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Hotel Indigo Chicago Downtown Gold Coast

HotelIndigo.comUS$261*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Indigo Chicago Downtown Gold Coast
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1,237 Reviews from our TripAdvisor Community

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Showing 1,169: English reviews
Start your review of Hotel Indigo Chicago Downtown Gold Coast
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Winnipeg, Canada
Reviewed 4 days ago NEW

this hotel is in a great location and the room interior is very fun! near a subway station accessible to the loop and magnificent mile. very affordable. will most likely book here again when we go to chicago.

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Helpful?
Thank Reena V
Beirut, Lebanon
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Was there only for one night, but the hotel is a gem... Considered as a botique hotel with all the old style, colorful walls. Room was very spacious, bed was big and higher (from the floor) than average. Location is juat there.. downtown with a walking distance feom many attractions. Unfortunately, i dis not utilize it properly as it was...

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Helpful?
Thank shadz1976
About Hotel's Favourite Review
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for taking the time to share your experience and your kind words. We are happy to hear that you enjoyed your time with us and we look forward to having you back in the future. We'll get right to work on improving that weather for ya!

Fiscardo, Greece
Reviewed 5 days ago NEW

This may not be the swankiest hotel but very comfortable and excellent service. Front desk check in was warm and delightful. My room was quite large and bed was comfortable. Only odd thing was the controls for the shower were very low down. Felt like it may have been a holdover for when it was a shower. The hotel is...

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Helpful?
Thank esemmes
Indy
Reviewed 1 week ago via mobile

If I have s chance I will always stay at an Indigo. I love this chain of hotels. A boutique feeling and I love the funky and fun interiors. The front desk staff was very responsive and the doorman was just so nice. I will say that the flooring in our room did have signs of water damage, but everything...

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Helpful?
Thank IndySig
Chicago, Illinois
Reviewed 1 week ago

I'm still shaking my head. We had a 14th floor room at Hotel Indigo. It was very small and fairly worn - which is ok - with a comfy bed. No problems with excess noise from the street, hallways, or elevator. The heat/air conditioner is in an awkward place and bothered me throughout the nights. It blows air directly into...

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Helpful?
Thank charlie010410
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for taking the time to share your experience. Please allow me to apologize for our failure to meet your expectations. As the front office manager, I take direct responsibility for our failure to respond to your issues in an efficient manner, and I sincerely apologize for that. Please know that we will use your experience to improve so...

Odessa, Texas
Reviewed 2 weeks ago via mobile

Been staying here for a while and absolutely love the staff. They give me an IHG rewards upgrade when they can and are just all so warm and friendly. My colleagues and I stay here when business brings us to town about once a month, and they always seem to remember us. We'll be back in June!

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Helpful?
Thank trengineer97668
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for taking the time to share your feedback. We greatly appreciate your kind words and continued loyalty. We look forward to having you back in June!

Greece
Reviewed 2 weeks ago via mobile

Stayed at indigo hotel during a business trip in Chicago. Dont expect 5* luxury but everything you need is there. Nice little cozy hotel in excellent location that you could walk to places downtown. Comfy bed which I always value. Very nice staff always with a smile and a greeting. Delicious ala cart breakfast served by extra attentive Hassan. Free...

Review collected in partnership with Deutsche Telekom
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Helpful?
Thank myrtia
Newport, United Kingdom
Reviewed 2 weeks ago

Firstly this hotel is situated in a central location close to a number of good restaurants. Hotels own restaurant (dining area) lacks atmosphere and does not inspire you to eat there. Breakfast whilst complementary (on group tour) very limited especially on day 2 . Rooms very clean but heating system very noisy and did not allow a good nights sleep.

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Helpful?
Thank John S
Eric P, Front Office Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Thank you for taking the time to share your experience. We realize how important a good night sleep is when traveling and we will be quick to correct the problem that you have brought to our attention. Your comments about the on-property dining will prove helpful in our ongoing efforts to improve our guest experience. Please accept our sincerest apologies...

Lansing, Michigan
Reviewed 2 weeks ago

Great experience with ALL the staff. Couldn't have been treated better. Friendly front desk and support staff. We were with a group of 30 men from Michigan and they checked us all in with a smile with very little muss or fuss. We were served a delightful (private) buffet for breakfast that was simply outstanding. Rooms were comfortable , well...

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Helpful?
Thank Spartan300plus
Minneapolis, Minnesota
Reviewed 2 weeks ago

The rooms are trendy and clean, but way too small, especially if you are travelling with a baby. It's close by a party heavy area of Division St so it attracts that kind of crowd as well which can be noisy at times. Will stay elsewhere next time we are in town.

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Helpful?
Thank tmoney1982
IHGService, Guest Relations Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review

Hi tmoney1982, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with the generous individual ratings you have given highlighting the level of service rendered by our hotel staff members, it is regrettable to learn that the noise levels may have inconvenienced you and your family during your stay. Please allow...

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11/06/2017 12/06/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 

Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610-5197 (Formerly Claridge Hotel)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $199 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Hotel Style:
#32 Spa Hotel in Chicago
#99 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Chicago Downtown Gold Coast staff and other travellers.
21 questions
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Questions? Get answers from Hotel Indigo Chicago Downtown Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was in the rear. I could clearly hear noise from the back alley such as garbage trucks, etc.”
Spartan300plus, 9 May 2017 | Read review
“stay away, rude people, bar inside adn loud”
Echowebpr, 17 Mar 2017 | Read review
“High floor and away from elevator”
outrun78, 14 Mar 2017 | Read review
“Make sure your room doesn't smell like the hallways”
Profmeow15, 13 Mar 2017 | Read review
“I would stay somewhere else.”
pneece, 8 Jan 2017 | Read review
5 of 5
HotelIndigo.com
US$261* /night
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HotelQuicklyUS$330
Expedia.comUS$261
Booking.comUS$261
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Prices are for 1 room, 2 adults
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