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Our valet driver John was very nice and friendly. He was fast and provided us with a great service! He greeted us and welcomed us into the hotel with a smile that was very genuine and made us feel right at home.
Stayed at this hotel between train trips because of its proximity to Union Station and its great reviews.
On arrival after my train trip from Waterloo, Indiana, to Chicago, I was greeted warmly by Taiyon and Julio. I had requested an early check in and...More
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 2 August 2017
We appreciate you taking the time leave your review of the Holiday Inn Suites Chicago Downtown. It is feedback such as yours that allows us to learn, create more inspiring stays for our valued guests and share words of praise to our team...More
The hotel is pretty nice. The location isn't that great, but it's also not that bad. You get what you pay for, I guess. The staff is friendly. John, the valet, was also really nice. The hotel room itself is comfy. I'm not that great...More
The staff greeted us as we came and went like we were family. They remembered where we went, asked about our time there and all requests were warmly and efficiently met.
John worked with the front desk and he was always ready to help with...More
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 3 days ago
Thank you for your great review about your stay at the Holiday Inn & Suites Chicago Downtown. We are glad to hear that our staff and services exceeded your expectations. It is our goal to consistently provide superior service and accommodations. The feedback...More
Staff was very friendly. I was greeted upon entering the front doors, and the valet John helped me take my bags up to the room. He even walked out with me when my cab was arriving and opened the car door for me. The room...More
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 2 weeks ago
Thank you for staying with us while visiting Chicago. We appreciate that you took the time to share both the positive and negative aspects of your stay as this allows us to know what’s working and identify areas for improvement. The comments shared...More
US$70 - US$321 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
Non-Smoking Rooms ,
Number of rooms
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